Unleash employee productivity with AI. AskJack is your company's AI assistant for Q&A, search, HR, IT, help desks, and more. Schedule a demo today at https://askjack.io
Crafted Labs
软件开发
Spokane，WA 105 位关注者
We're pioneering AI-driven solutions to revolutionize the workplace.
关于我们
We're pioneering AI-driven solutions to revolutionize the workplace
- 网站
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https://www.craftedlabs.com
Crafted Labs的外部链接
- 所属行业
- 软件开发
- 规模
- 2-10 人
- 总部
- Spokane，WA
- 类型
- 上市公司
- 创立
- 2024
产品
![点击此处查看AskJack - Your company's AI search assistant]()
AskJack - Your company's AI search assistant
对话式人工智能软件
Ready to unleash employee productivity and spend less time on repetitive questions? We do this by bringing AI to where your teams work most, in Slack. Now employees can ask all their HR, IT, help desk, questions in one place. Without waiting on someone else or having to search across all their apps, channels, and emails.
地点
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主要
获取路线
US，WA，Spokane，99201
Crafted Labs员工
动态
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I'll just ask in #general surely I'll get a quick answer...
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The hidden cost to how your employees manage info. 8 in 10 employees have to recreate documents because they can't find them. 25% of an employees day is spent searching and gathering information 7.5% of documents are poorly filed and will never be found again 48% of employees struggle to located documents for their job And that's just the tip of the iceberg. This is why we built AskJack. Because I was seeing first hand how my teams were slowed down trying to find important information to tell a customer, to write a report, and to make decisions.
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Find how out how technologies like RAG (Retrieval Augmented Generation) is changing the face of corporate knowledge management. https://lnkd.in/gitYJ2f6
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Crafted Labs转发了
Someone's writing can tell you a ton about if they'll be a good hire. And you can test it before you ever interview them. Why's writing matter? 57% of knowledge workers say the communicate in writing the majority of their time. (source: Grammarly) And if it's not the majority of your time it's definitely a big part of it. Plus, writing is more than just putting your thoughts into words. It requires you to read what someone else wrote (and to do so accurately). It requires you to have critical thinking in how you reply. It requires you to be self aware because taking back an email is harder than in a conversation. And for someone who's proficient at it, it helps everyone else, on their own time, understand. It's essentially to a well run business. But, surprisingly few people test for this in their interview process. For years I've done a short (and hidden) writing test to filter out candidates. Along with their resume upload I give the candidate a few topical questions. Questions that let me assess their written skills, but also their story telling abilities, if they can comprehend the instructions (wow so many can't), and if they really want the job. Here's a few questions I've used: For QA - Tell me about a difficult bug you once faced. How did you finally identify it? How did you communicate it to the team? For Engineers - Tell me about a feature you developed that you're particularly proud of. What about it makes it stand out in your memory. For Product Managers - Tell me about one of your favorite past customers. Why were they special to you and how did you form the connection? For Managers - Tell me about a time when you had to provide an employee bad news. How did you go about it? I usually will ask 2 to 3 questions along with these instructions, "For each question write a couple short paragraphs, focus on what matters, and telling your story in a concise way." Do you have any built in tests for writing you do?
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Most companies struggle with knowledge management. But if you use these 6 techniques, yours won't: 1. Create a knowledge-friendly culture: In other words, embrace transparency. Especially from the top. When leadership shows it's okay to share and trust others with information, it sets the tone for the rest of the company. 2. Encourage peer-to-peer learning: Mentorship programs, peer reviews, and communities of practice can encourage cross-sharing and reduce tribal knowledge. 3. Utilize technology effectively: Invest in user-friendly knowledge management systems and products that are easy to store and, more importantly, retrieve information. AI has dramatically improved how information can be retrieved and shared. Also, consider the apps your employees use. Do they all make it easy (or better do it for them) to do data entry? 4. Bake documentation into the scope of work: When planning, always include documentation tasks (new or updated) in the scope of the work to be done. 5. Standardize documentation: Provide templates to make it easy for everyone. AI can also be used effectively here to format quick notes into easier-to-read data. 6. Continuous training and development: Invest in regular training programs and workshops to keep employees updated and proficient in new tools, methodologies, and industry trends. Remember training on your own systems and products.
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10 signs that knowledge sharing is breaking down at your company: 1. Increased redundancy and rework 2. Frequent miscommunications 3. Over reliance on key individuals (aka "that one guy") 4. Slow or difficult onboarding 5. Slow decision making 6. Inconsistent use of tools and processes 7. High levels of information hoarding (aka silos) 8. Low engagement in knowledge sharing platforms 9. Increased usage of informal channels 10. Frustration among employees All of which lead to employee disengagement and eventual churn. #knowledgemanagement #it #hr #sales #engineering
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What's your disaster plan when that one guy goes on vacation? Maybe give Askjack.io a try instead.
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Don't be that guy. Instead use AskJack.io and allow information to flow freely and asynchronously. #it #knowledgesharing
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