Continuum Global Solutions

Continuum Global Solutions (CGS), a leading provider of Customer Management and Business Process Services (CM-BPS), has announced the sale of several assets to sharpen its focus on high-margin growth segments. This strategic divestiture enables CGS to concentrate its resources on higher-margin verticals, including Technology, Public Sector, Communications, and Consumer Products. Furthermore, CGS will continue to invest in rapidly advancing AI and automation technologies, aimed at enhancing market share. CGS will retain its extensive global delivery footprint, with operations across the Philippines, India, the United States, Central America, and Europe. Coupled with its AI and automation capabilities, this global presence positions CGS for both revenue and margin expansion while offering a comprehensive suite of solutions tailored to its target clients. "We are excited about this next phase in CGS’s evolution. This strategic move enables us to further advance our proven operationally focused AI-driven solutions for our clients. Combined with our global footprint, it strengthens our ability to provide customized solutions across a broad spectrum of markets. It also accelerates our path to becoming a leading Customer Management and Business Process Services (CM-BPS) company," said Michael Flodin, CEO of Continuum Global Solutions. David Garner, Chairman of the Board, added, "We are immensely proud of the growth CGS has experienced under our current leadership. This strategic initiative positions us to drive innovation and technological focus in the next phase of our company's journey." The transaction is subject to regulatory approvals. FULL RELEASE--> https://bit.ly/47WOYTM

Thanksgiving is a time to reflect on what we’re grateful for, and we are thankful for all of you. Whether you’re spending the day with family, friends, or colleagues, remember it's the little things that matter most — the everyday moments, a good laugh, the opportunity to help others — that remind us of what’s truly important. A special thank you to our employees working today and this weekend to support our global customers—especially our customer service teams. Wishing you and your loved ones a wonderful Thanksgiving. Thank you again for your incredible work.

What an amazing trip to Cebu this week with an even more amazing team. Welcome to the Continuum Global Solutions team Jenn Anderson, nothing like spending time with a Rockstar team!

This Veterans Day, we honor all who have served and continue to serve. Thank you for protecting our freedoms and upholding the values that make our country strong. ? We’re especially proud to have veterans on our team and value the skills, leadership, and resilience they bring. Today and every day, we salute you. Thank you for your service.

Wishing you all a joyful and bright Diwali filled with love, light, and laughter!?? Did you know that Diwali, also known as the Festival of Lights, is celebrated by millions around the world? It symbolizes the victory of light over darkness and good over evil. Diwali reminds us of the importance of community, collaboration, and the light we can bring into each other’s lives. Whether you’re celebrating or simply enjoying the season, may it bring you happiness and prosperity.?

We're celebrating Josh, our Senior Manager of Workforce Management, for winning the CEO Spotlight award!????Josh is passionate about helping his team grow and succeed. He's a true inspiration and a valuable asset to our company. Want to join a team of amazing people like Josh? Check out our careers page today!?https://lnkd.in/ehA-Aq2B ? #ContinuumGlobalSolutions #WFM #Leadership #Careers #EmployeeSpotlight #Recognition

Meet Andreanna, Operations Team Lead! Why does she love working at Continuum Global Solutions? Her team and co-workers are like family. In this video, Anna shares her journey as a Team Lead and what puts a smile on her face every day. ?? Congratulations on your CEO Spotlight Award, Anna! Want to join a team where you can thrive and build meaningful relationships? Check out our career opportunities at Continuum Global Solutions:?https://lnkd.in/ehA-Aq2B #careers #teamwork #companyculture #corevalues

Hello CCW Nashville! Continuum Global Solutions is excited to connect with all the talented professionals at this fantastic event! Industry experts Steve Young and Kevin Strom are looking forward to sharing the shift from traditional outsourcing to flexible solutions that blend technology, expertise, and analytics into innovative business models that drive lasting impact for your customers. Catch up with Steve Young and Kevin Strom to explore how we can help enhance client operations and develop innovative business models that drive meaningful results. See you there! #CCWNashville #ContinuumGlobalSolutions #Networking #IndustryExperts #Innovation

Meet?Gabriela Lantigua, one of our most recent CEO Spotlight winners! As Procurement Manager, Gabby values the opportunities to grow and learn, and the support and trust she has within her team.?In this video, Gabby shares her experience growing in her role and why she continues her career with Continuum. Looking for a supportive work environment where you can grow your career? We’re always seeking talented individuals to join our global team. Search and apply for open positions today!?https://lnkd.in/ehA-Aq2B #procurement #careerdevelopment #companyculture #continuumcareers #corevalues

We’re excited to announce that Continuum Global Solutions will be participating in Customer Contact Week Nashville, taking place October 23 - 25! Join us as we connect with industry leaders, exchange valuable insights, and explore the latest trends in customer engagement. Our team, including customer management experts Kevin Strom and Steve Young, is eager to share our innovative strategies for enhancing customer experiences and driving success. If you’ll be attending, let’s connect! We can’t wait to share ideas and collaborate on the future of customer management. See you in Nashville! #CCW2024 #CustomerExperience #Continuum #Networking #Innovation