Consumer Bankers Association

CBA LIVE Early Bird pricing is still available! Don’t miss out on your chance to join retail banking’s top leaders in Orlando next year, where you’ll gain valuable insights and develop strategies to take your business and your customers to the next level. https://www.cbalive.info/ #banking #conference #finance

The Data Desk is now open! In a new series, CBA dives deeper on financial policy analysis with a focus on data and economics. In our 1st edition, Policy Analyst James Mulholland shares important insight from the CFPB Consumer Complaint Database. https://lnkd.in/eXhZ5GP5 #banking #policy #data

Don’t miss out on a chance to hear from retail banking’s top leaders and gain valuable insights on how your bank can continue to meet customers’ evolving needs. CBA LIVE 2025 Early Bird pricing is now available! https://www.cbalive.info/ #banking #finance #conference

We’re hiring! CBA is looking for a talented undergraduate or graduate student to join the team as a Policy Analyst Intern this Spring. ? This internship is for individuals who are eager to develop their data skills and learn more about the financial services policy space. Please see the internship application below for more information on how to apply. #internship #banking #policy

Last week, our faculty gathered for their first planning session in the lead up to Executive Banking School 2025! Hear from faculty and staff members Angela Conti, Erica McCullough, Thomas Dent, CFA, and Scott Phillips about what they’re looking forward to as we go #BacktoBankingSchool next year. #banking #finance

The need for banks to level up has never been greater. Join us at CBA LIVE 2025 where industry leaders will gain valuable insights, tackle emerging challenges, and develop strategies to take their business and customers to the next level. Register here: https://cbalive.info #banking #conference #finance

Today, CBA Head of Policy Kelvin Chen spoke at an event with FinRegLab on how the industry’s fight against fraud and scams could affect the future of financial inclusion. Thank you to The Aspen Institute for hosting this discussion! #banking #discussion #panel

CBA’s weekly spotlight series highlights valued partners from our member banks who help continue our advocacy work every day. This week’s spotlight is Rachel Stephens from PNC! ??. ????????’?? ???????? ??????????, ?????????? ??????’???? ??????????????, ?????? ?????? ???????? ???????? ?????? ???????? ???? ?????? ??????? I’m Rachel Stephens, Vice President, Senior Communications Lead, Issues Management and Corporate Reputation at PNC. I’m based in Washington, D.C., and joined the team in April 2024. ??. ???? ???????? ???? ?????? ?????? ???????? ?????????????? ???? ?????????? ?????? ?????? ??????????? A family friend and mentor encouraged me to move to D.C. and work on Capitol Hill after graduating college. This invaluable experience taught me skills that will be helpful throughout my career, such as working efficiently under pressure in high-profile situations and coordinating across teams to deliver timely solutions when public-facing issues arise. ??. ????????’?? ?? ?????????? ???? ???????????????? ???? ???????????????????????????? ?????? ??????’?? ?????????? ???????????? ???????????? ?????? ???????????? ?????????????????? ???? ?????? ??????? Communicators should pay attention to the growing prevalence of AI-generated "news" sites that have no human POCs. Inaccuracies published by these outlets are more difficult to correct than those with a traditional newsroom staff, presenting a greater risk for the spread of false information. ??. ?????? ???? ?????? ???????????? ?????????? ?? ???????? ?????? ???? ???????? ???? ???? ?????? ????????????????? I enjoy getting in a Peloton ride then going on a walk to grab an iced coffee or tea around my neighborhood. ??. ?? ?????????????????? ???????? ?????? ???? ???????? ???? ???????????? ???? ???????? ???????? ?????? ???????? – ????????’?? ?????? ?????????? ?????? ?????????????????? ???????? ???? ???? ?????? ??????? I recommend stopping by Off The Record in the basement of The Hay Adams hotel by the White House. Its eloquent, speakeasy atmosphere is perfectly complemented by its fun drink coasters that famously feature caricatures of current and former political figures. ??. ????????’?? ?????? ?????????? ???? ???????????? ?????? ?????????? ???????? ???? ???????????????? ???? ?????? ?????????????????? ???? ???????? ???????????? ???????? ?????? ???????? ?????? ?????? ???????? ?????? ???????? ???????? ????????? I would advise establishing mentorship early on with a few select professionals you look up to and checking in with them regularly on your short and long-term goals. Their broader perspective can be incredibly helpful when you're making critical decisions that will have a lasting impact on your future.

Advancements in data and AI are allowing banks to provide more personalized banking experiences. Join Personetics for their webinar on October 18 and hear three leading banks—Bank of Hawaii, Huntington, and Synovus—share how they're applying data-driven personalization to deliver impact. https://lnkd.in/e63fik2B #banking #webinar #AI

Today CBA launched About Debt Relief, an educational campaign that aims to help consumers learn more about their options when managing credit card debt. Learn more: https://lnkd.in/ef2XB-Kg ? About Debt Relief highlights government and industry research on the potential dangers of debt settlement companies, which advertise heavily as being an all-around solution but may leave consumers with worse financial outcomes. The campaign also conveys the many ways in which credit card issuers and non-profit credit counseling firms can serve as viable partners to help consumers manage their debt. #banking #campaign #finance