UPSTACK

We are incredibly thankful for the many moments we have shared with all of you. Happy Thanksgiving to our customers, partners, friends, and fellow UPSTACKers! #HappyThanksgiving #grateful

Need a new podcast over Thanksgiving break? Dive into insightful conversations with tech leaders on The UPSTACK Podcast. Listen on Spotify:?https://spoti.fi/4fIMz2h #podcast #spotify #techconversations #techadvisors #techleaders

Could a hybrid data center strategy be just what you need? Pairing Cloud with Colocation has many benefits.... ?—Scale & Security : Scale in the cloud while keeping critical systems secure in colo —Cost Control: Get predictable pricing with colo plus the flexibility of the cloud —Reliable Performance: Balance workloads to boost uptime and keep everything running smoothly ? Not sure what’s right for your business requirements??UPSTACK can help - learn more in our latest blog: https://bit.ly/4fZ81j2? ? Thank you Jake C. for sharing your expertise. #HybridCloud #Colocation #DataCenter #DigitalTransformation #UPSTACK #BusinessContinuity??

It was a fantastic afternoon to network with our customers and delve into the exciting capabilities of RingSense AI. Thank you Tyson Clark, James Coucoulas, Greg Giannell and RingCentral, in addition to UPSTACKers Joe Monaco and Tod Van Wert for hosting a terrific and informative luncheon event. #AI #RingSense #technologyadvisor #networking #CX #conversationintelligence

How are you educating your employees about phishing tactics? Read and share/download our Phishing Awareness Tips with your teams to protect your company. As we all know phishing attacks are on the rise!

UPSTACK is excited to welcome Adam Gottfried as our new Director, Advisory Services - CX Solutions! Adam brings over three decades of experience to his new CX role where he specializes in guiding UPSTACK customers through CX transformation projects. As Director, Advisory Services - CX Solutions, Adam leverages his expertise to select and implement the most effective CX tools and technologies, ensuring they align with customer business goals. “We are thrilled to have Adam on our team of technology experts. He combines deep CX expertise with a results-driven approach to ensure successful, impactful outcomes for every UPSTACK customer,” said Charlie Day, UPSTACK SVP, Sales & Advisory Services. Welcome to UPSTACK, Adam!

How many years does it take a company to realize cost implications of the cloud? IT procurement specialist and expert in Cloud governance Shunit Kainy joins co-hosts Greg Moss and Alexander Cole to discuss the potential pitfalls and insights to optimize your cloud strategy. Listen now at https://lnkd.in/eHkJcWXb #podcast #cloudcomputing #cloudinfrastructure #cloud #cloudleadership

You may think your business is small and under the radar, but it’s a BIG target for cybercriminals. 41% of SMBs faced a cyberattack in 2023! A smart strategy is necessary to defend against growing threats and we can help. UPSTACK’s latest blog shares ways to reduce your risk: - Start strong by implementing safeguards to block common threats. - Close gaps by including employee security awareness training. - Maximize protection by partnering with a virtual CISO or strategic advisor, like UPSTACK. ?? Learn more ways to protect your business: https://lnkd.in/eibgfa_X #SMB #Cybersecurity #Cyberthreats #BusinessSecurity

Are you relying on outdated contact center operations? It might be time for an upgrade - let us show you. ? We recently guided a food service distributor through a contact center overhaul with great results:? - Unified Salesforce integration?? - Real-time performance reporting?? - Cost-saving self-service options?? - Enhanced customer journey mapping for better experiences?? ? UPSTACK remains a trusted full-service technology advisory firm ensuring successful outcomes. Learn how we can help you too!? ? Read the case study: https://bit.ly/47zYlbG Trish Van de Bovenkamp Daniel Mocny Five9 #CX #ContactCenterSolutions #AI #CustomerService #CloudTransformation #ConsultativeApproach?

Cyberattacks are scary (Happy Halloween friends!), but with the right strategies, you can stay a step ahead. As Cybersecurity Awareness Month ends today, let’s continue to keep our awareness high! Our newest blog shares 10 cybersecurity best practices you should know to safeguard your business. Here’s a sneak peek: - Implement Strong Authentication — Deter breaches with multifactor authentication and robust passwords. - Provide Cybersecurity Training — Your team is your frontline. Make sure they’re cyberaware! - Create an Incident Response Plan — Act fast when it matters with a plan that’s ready to go. Read the full list: https://lnkd.in/eG69xdPE #CybersecurityAwarenessMonth #Cybersecurity #BestPractices #DataProtection #CyberDefense #DataSecurity