Concept to Care

??? Episode 15 of Concept to Care is now live! In this episode, hosts Angela Suthrave and Omar Mousa sit down with Ian Chiang, Partner at Flare Capital Partners, to dive into the venture capital perspective on health tech innovation. Here's a glimpse into the discussion: ?? The Current Health Tech Landscape: Ian shares why this is a pivotal moment for digital health, especially with advancements in generative AI. ?? Generative AI and Specialty Care: How AI is transforming healthcare operations and expanding specialty care access in areas like oncology and cardiology. ?? Crafting a Successful Startup Pitch: Key elements Ian looks for in pitches, including clarity, scalability, and alignment with investors. ?? Achieving Product-Market Fit: Practical advice on validating market demand, gathering feedback, and demonstrating fit through key metrics. ?? Transitioning from Product Management to Venture Capital: Ian offers guidance for operators considering a career in VC, including tips on shifting from control to influence. Tune in to gain insights from Ian Chiang on how venture capital is fueling healthcare transformation. ?? Listen now ?? Apple: https://lnkd.in/dWZDR3-k Spotify: https://lnkd.in/dhxzeCpb Overcast: https://lnkd.in/dCfjku4Q Pocketcast: https://lnkd.in/dKURhmYA YouTube: https://lnkd.in/dSKu-DuT Read this episode's insights on our Substack: https://lnkd.in/dvxVYEK7 Visit our website for more details and resources: https://lnkd.in/eR3pF36e

??? Episode 14 of Concept to Care is now live! In this episode, our hosts Angela Suthrave and Omar Mousa chat with Matthew Woo, Co-founder, President, and Chief Product Officer at Summer Health, to explore how AI is revolutionizing pediatric care. Here's a glimpse into the discussion: ?? AI Basics for Healthcare: Matthew walks us through the fundamentals of AI and its powerful role in healthcare today. ?? Operationalizing AI in Healthcare: Insights into deploying AI in low-risk areas with a focus on iteration and data privacy. ?? AI Integration at Summer Health: How AI improves workflows, from medical note generation to patient history summarization. ?? Scaling AI and Key Metrics: Strategies for scaling AI and measuring its success across teams. ?? Ethics and AI in Healthcare: Ensuring AI tools are safe, fair, and bias-free in clinical decision-making. ?? Building an AI-First Culture: The steps Summer Health has taken to foster innovation and collaboration through AI. Tune in to hear how Matthew Woo is transforming pediatric healthcare with AI. ?? Listen now ?? Apple: https://lnkd.in/dpQ9XxS6 Spotify: https://lnkd.in/d2wUu35W Overcast: https://lnkd.in/dm_UyBfb Pocketcast: https://lnkd.in/dtJ5xGt8 YouTube: https://lnkd.in/dMak2iVD Read this episode's insights on our Substack: https://lnkd.in/dBBitM5y Visit our website for more details and resources: https://lnkd.in/eR3pF36e

??? Episode 13 of Concept to Care is now live! In this episode, our hosts Angela Suthrave and Omar Mousa sit down with Ari Saft, VP of Product at Tia, to explore the critical relationship between product and operations in scaling a tech-enabled healthcare company. Here's a sneak peek into the discussion: ?? Tia's Business Model and Vision: How aligning product strategy with operational goals has driven Tia’s evolution from a single clinic to a multi-location healthcare provider. ?? The Challenges Behind the Product and Operations Relationship: Identifying friction points and red flags that signal a disconnect between these two crucial teams. ?? Moving Towards a Productive Relationship Together: Strategies Ari uses to rebuild trust and create a collaborative culture between product and operations. ?? Organizational Design and Culture: How Ari structures cross-functional teams to bridge the gap between product innovation and operational execution. ?? Operational Hurdles with Moving from Custom-Built EMR to a Headless One: Overcoming the challenges of transitioning to MedPlum and ensuring a smooth change management process. ?? Tia's Future: Ari’s vision for further integrating product and operations to drive efficiency and scale in Tia's healthcare model. Tune in now to hear how Ari Saft leverages her expertise to enhance the synergy between product and operations, creating a seamless foundation for innovation and growth. ?? Listen now ?? Apple: https://lnkd.in/e5-sfd-B Spotify: https://lnkd.in/emkmjVaN Overcast: https://lnkd.in/e9KhSkZt YouTube: https://lnkd.in/ePy-6Ruc Read this episode's insights on our Substack: https://lnkd.in/eSuT9-rT Visit our website for more details and resources: https://lnkd.in/eR3pF36e

I really enjoyed chatting with Omar Mousa and Angela Suthrave on the Concept to Care Podcast to talk about what (and why) we’re building in value-based care at Pearl Health! Check out the conversation to hear more about how we’re earning providers’ engagement by helping them provide the right care for their patients.#valuebasedcare #healthcare #healthcareinnovation #medicare

Our Chief Product Officer Jennifer Rabiner joined Concept to Care to discuss her journey in product leadership, building in value-based care, and how we’re bringing providers patient-centric insights to enable better care delivery. Check out the episode below! #valuebasedcare #healthcare #healthcareinnovation #medicare

Episode 12 of Concept to Care is now live! In this episode, our hosts Angela Suthrave and Omar Mousa sit down with Jennifer Rabiner, Chief Product Officer at Pearl Health, to explore the cutting-edge strategies behind developing technology solutions that drive value-based care in healthcare. Here's a sneak peek into the discussion: ?? Transforming healthcare payment models, including the shift from fee-for-service to value-based care and the introduction of ACO REACH ?? Pearl Health’s growth from supporting small practices to partnering with larger physician groups and health systems ?? Driving engagement among both patients and providers through action-oriented and patient-centric design ?? Key features of value-based care products, including patient risk stratification, real-time data, and workflow integration ?? The importance of diverse data sources, from claims data to social determinants of health, in driving effective care management ?? Building products from zero to one in a capitated environment with a focus on outcomes and iterative development ?? Integrating customer success into product development to ensure continuous evolution based on real-world feedback ?? What’s next for Pearl Health, including expanding coverage, entering new markets like Medicare Advantage, and enhancing their platform’s scalability Tune in now to hear how Jennifer Rabner combines her deep expertise in healthcare and product management to drive innovation and improve patient outcomes. ?? Listen now ?? Apple: https://lnkd.in/dSt4nyA9 Spotify: https://lnkd.in/dKkiGV3g Overcast: https://lnkd.in/d6QcduTx Pocketcast: https://lnkd.in/dpXP7DBw YouTube: https://lnkd.in/dnwQhshx Read this episode's insights on our Substack: https://lnkd.in/ddqzwYXs Visit our website for more details and resources: https://lnkd.in/eR3pF36e

Episode 11 of Concept to Care is now live! In this episode, our hosts Angela Suthrave and Omar Mousa sit down with Lisa deBettencourt, MS HFID, founder of Forge Harmonic, an innovation and strategic design firm that collaborates with healthcare and life science organizations to envision and create solutions that transform the lives of people, care providers, and health systems. Here's a sneak peek into the discussion: ?? The evolving terminology and roles within design, emphasizing skills over titles ?? The integration of design in healthcare, from care delivery settings to tech-based services ?? Common misconceptions about design, such as its perceived role as merely aesthetic enhancement ?? The critical role of design as facilitation, fostering collaboration and alignment ?? The importance of human-centered design and its impact on user experience ?? Identifying workflow inefficiencies in e-prescribing and improving patient-doctor interactions ?? Prototyping in practice management software and engaging stakeholders early in the process ?? Challenges in health tech design, including the complexity of the healthcare ecosystem and distance from end users ?? Forge Harmonic's mission to create innovative, human-centered products and services for healthcare ?? Her optimism about emerging trends in healthcare, such as the focus on patient experience and investment in femtech Tune in now to hear how Lisa combines creativity and strategic thinking to integrate design and technology, pushing the boundaries of healthcare innovation. ?? Listen now ?? Apple: https://lnkd.in/eZ45JqYc Spotify: https://lnkd.in/eVX3iazA Overcast: https://lnkd.in/e8TnQqfZ Pocketcast: https://lnkd.in/eysJPUe8 YouTube: https://lnkd.in/eacMZSZV Read this episode's insights on our Substack: https://lnkd.in/e3rQcAhW Visit our website for more details and resources: https://lnkd.in/eR3pF36e

We're thrilled to announce that the latest episode of Concept to Care is now live! ?? In this episode, our hosts Angela Suthrave and Omar Mousa sit down with Mike Gleichman, VP of Product at knownwell, to delve into his journey from professional services to product management and the innovative weight-inclusive care model at knownwell. Here's a sneak peek into the discussion: ?? Mike’s transition from professional services at athenahealth to product management, highlighting the importance of transferable skills and strategic career moves ?? Mike’s perspective on product operations to support product managers effectively ?? Leveraging OKRs for alignment and strategic decision-making ?? knownwell’s comprehensive care model and proactive strategies for addressing weight stigma in healthcare ?? Achieving product-market fit with exceptionally high Net Promoter Scores and continuous improvement ?? Building a written culture to ensure clarity and consistency in strategic decisions ?? Effective user testing processes at knownwell for both software and patient experience ?? Strategic use of AI in the technology stack and the recent acquisition of Alfie to enhance clinical decision support Tune in now to hear how Mike uses his unique blend of creativity and analytical thinking to integrate technology with empathetic care, driving healthcare innovation. ?? Listen now ?? Apple: https://lnkd.in/dbTpAj-M Spotify: https://lnkd.in/dkwjBUmf Overcast: https://lnkd.in/dQ5-evnf Pocketcast: https://lnkd.in/dGTHFY29 YouTube: https://lnkd.in/dYQbPc8i Read this episode's insights on our Substack: https://lnkd.in/dPr6knmr Visit our website for more details and resources: https://lnkd.in/dqe67aCF

We're thrilled to announce that the latest episode of Concept to Care is now live! ?? In this episode, our hosts Angela Suthrave and Omar Mousa sit down with Sandy Huang, a seasoned product executive from GoodRx, to delve into her transition from consumer tech to health tech and the vital insights she brings to the table. Here's a sneak peek into the discussion: ?? Sandy’s transition from consumer tech to health tech and the unique insights she brings from companies like Amazon and Shutterfly ?? The importance of setting the right user experience bar in health tech and strategies to find the right balance ?? Key elements of an effective product strategy, including a well-defined North Star vision and clear, measurable goals ?? The necessity of balancing a North Star metric with supporting metrics to ensure holistic success ?? Innovative approaches to identifying target markets and understanding customer needs through cost-effective research methods ?? Strategies for effective execution and roadmapping of product strategies, with examples from her work at Amazon Visual Shopping ?? Communicating strategy effectively using structured documents like Amazon’s six-pagers, tailored for company size and stage ?? Bringing a customer-obsessed mindset to GoodRx, addressing friction points, and creating win-win solutions for multiple stakeholders Tune in now to hear how Sandy uses her diverse background to innovate and elevate the user experience in health tech, setting new standards for product excellence. ?? Listen now ?? Apple: https://lnkd.in/eEHcsSGq Spotify: https://lnkd.in/evsHAuCY Overcast: https://lnkd.in/eR423qw7 Pocketcast: https://lnkd.in/engxCjKa Youtube: https://lnkd.in/eHb2EhkT Read this episode's insights on our Substack: https://lnkd.in/ehK33csU Visit our website for more details and resources: Concept to Care Website Whether you’re deeply embedded in the health tech industry or interested in how product management principles can transform healthcare delivery, this episode is packed with actionable insights.

?? New Episode Alert! ??? We're excited to welcome Smita N., Chief Product and Technology Officer at Equip, to the latest episode of Concept to Care! Equip is a pioneering health tech company dedicated to treating eating disorders and related conditions such as anxiety, depression, and OCD through a comprehensive, virtual, family-based treatment model. In this episode, Smita shares her incredible journey through the world of product management and strategy with Angela Suthrave and Omar Mousa, providing invaluable insights into: ???The crucial role of clinical expertise in developing impactful digital health solutions. ???Aligning organizational tasks with broader company goals to drive success. ???Effectively applying OKRs (Objectives and Key Results) to maintain alignment and accountability. ???Strategic roadmapping and maintaining flexibility in plans while ensuring stakeholder alignment. ???Building high-performing teams with clear role definitions, collective accountability, and psychological safety. ???Addressing cultural and operational misalignments with new hires. ???Promoting a culture where feedback is viewed as a tool for growth. ???Integrating empathy and lean startup methodologies into product development. Whether you're in the health tech industry or passionate about innovative healthcare solutions, this episode is packed with actionable strategies and expert advice. Don't miss out on Smita's insights! Tune in now to Concept to Care. ?? Listen now ?? Apple: https://lnkd.in/eQ3sC4nR Spotify: https://lnkd.in/eHpsAjku Overcast: https://lnkd.in/ethijCS3 Youtube: https://lnkd.in/ezAmrX8g Our website: https://lnkd.in/dqe67aCF Read this episodes Substack post: https://lnkd.in/eHu7mcvz #HealthTech #DigitalHealth #ProductManagement #Startups #Innovation #Healthcare #Leadership #Podcast