Concentrix

Great customer feedback isn't just nice to have; it's essential for thriving in today's competitive landscape. The brands that truly engage with their customers are the ones winning big! Listen to Jackie Potts, VP Global Analytics, as she shares insights on the importance of listening directly to your customers to drive profitable growth. https://cnx.li/VecOo #PowerOfConcentrix

The Future of Sales Summit is almost here! ?? On December 4-5, join us in Nashville for an event focused on the evolving landscape of sales innovation. Hear from industry leaders Ryan Peterson, Matt Hogan, Andrew Fritts and Lou Powell as they share practical insights on how generative AI and automation are reshaping sales strategies, improving efficiency, and driving better conversion rates. This summit is designed to equip you with the tools and strategies you need to help your team thrive in 2025. Register here: https://ow.ly/anGC50Uba3G

In a world where customer and patient experiences can make or break a business, understanding Next-Gen Customer Care is critical. Join us and Genesys and explore how AI and Customer Experience Cloud innovations can boost your service quality and operational efficiency. Register here: https://cnx.li/mFGll #PowerOfConcentrix

?? We are pleased to announce our upcoming Future of Sales Summit?that will take place on?December 4-5, 2024, in vibrant Nashville, Tennessee! ??? This exclusive event will bring together senior leaders from sales, customer success, and renewals, creating a dynamic environment for engaging in key conversations that will shape the future of our industry. We'll explore key topics including Gen AI solutions for driving sales efficiencies, strategies for attracting and retaining top sales talent, and mastering customer success. Meet our inspiring lineup of speakers: ?? Lori Richardson - Founder and President of Women Sales Pros ?? Alexis Rivera Scott - Founder of The Fairy Job Mom ?? Kenny Scannell - VP of Global Sales at Rocketlane ?? Siew Hoon Goh - GM Global Vendors Digital Sales at Microsoft ?? Matt Hogan - VP Marketing at HG Insights ?? Andrew Fritts - CEO at Augment AI ?? Angel Rogers - Head of Customer Success at Rockwell Automation ?? Lou Mabley - SVP Service Support Sales & Ops at Dell Technologies ...and more! ?? Don’t miss out! Join us to gain insights, network, and shape the future of our industry. Register here: https://lnkd.in/e-_rDZYn #FutureOfSalesSummit #SalesInnovation #CustomerSuccess #SalesLeadership #GenAI #NashvilleEvent #SalesSummit2024 #ConcentrixEvents #SalesStrategy #Networking

We’re excited to be positioned as a Strong Performer in The Forrester Wave?: Customer Feedback Management Solutions, Q4 2024. According to the report “Organizations looking for a true partner to build and grow their program should strongly consider Concentrix.” We are committed to continuously evolving our CFM solution to enhance customer understanding for our partners today and tomorrow. https://ow.ly/37wC50Uaq46

Our team is geared up to share our GenAI Assistant—iX Hello? at Amazon Web Services (AWS) Re:Invent 2024. iX Hello's no-code platform enables you to rapidly deploy AI Assistants leveraging various Amazon products for Generative AI models. Interested in diving deeper? Let’s schedule some time to chat! https://cnx.li/RKNEW #PowerOfConcentrix

GenAI is the topic everyone’s buzzing about—and for good reason! Industry leaders are eager to discover solutions that genuinely scale and prioritize security among anything else. Enter iX Hello?, our customizable GenAI assistant that can get you started fast, create value, grow quickly, and overcome the risk of wasted AI investments. Learn more: https://cnx.li/BLKNO #PowerOfConcentrix

That’s a wrap on Web Summit 2024! What stood out most this year was the shared vision of embracing #GenAI and cutting-edge tech to elevate brand experiences to new heights. As our President and CEO, Chris Caldwell put it, using technology for the right reasons can transform customer outcomes, differentiate your brand, and drive efficiency in delivering customer experiences. We left Lisbon feeling inspired and energized by the possibilities ahead. Here’s to shaping a smarter, more connected future together! #PowerOfConcentrix #WebSummit2024

AI alone won’t cut it when it comes to securing your inbox. That’s why we partnered with IRONSCALES to develop Concentrix CyberProtect, blending human expertise with advanced #AI. Together, we’re bridging the gaps in email security to create smarter and more effective solutions. Read our ebook to learn more: https://cnx.li/tEXdH #PowerOfConcentrix

Excited for Amazon Web Services (AWS) re:Invent 2024? So are we! Connect with our AWS Connect experts over coffee for valuable insights and solutions tailored for you. Schedule a meeting to explore how we can enhance customer engagement with our integrated solutions together! https://cnx.li/RKNEW #PowerOfConcentrix