Whether you're representing a Fortune 100 company or a dedicated non-profit organization, our Virtual Concierge Attendant, Assistant, or Agent is here to ensure that every voice is heard and every inquiry is addressed. We invite you to explore how our Global Language Assist feature can revolutionize your operations and enhance engagement across diverse communities. https://lnkd.in/eK3e7isS #languageassist #AI #conversationalivr #virtualassistant #virtualagents
Computer Instruments, Inc.
软件开发
Paola,KS 348 位关注者
If you have heard it. . . . "OR CAN SAY IT". . . . CI can build it!
关于我们
The marriage of CI's eOne Conversational IVR with Google Voice and Google AI results in the Virtual Concierge with Global Language Assist. The Virtual Concierge, is the bridge that leads a caller’s conversation from your premise or cloud PBX to an intelligent caller experience. With over 30 self-service, inbound and outbound predefined applications, the Virtual Concierge is ready for deployment on premise, in the cloud and on any PBX platform sold in North America.
- 网站
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https://www.instruments.com
Computer Instruments, Inc.的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Paola,KS
- 类型
- 私人持股
- 创立
- 1979
- 领域
- IVR Manufacturer、Contact Center solutions、Professional Services、CTI Development、Self-Service Applications、Cloud Services、AI_IVR、Virtual Assistants、Virtual Agents、Call Center Solutions、Google Voice and Google AI Integration 、Conversational IVR和Global Language Assist
地点
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主要
P.O. Box 518
US,KS,Paola,66071
Computer Instruments, Inc.员工
动态
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GLOBAL LANGUAGE ASSIST (GLA) – IT’S JUST TALK! At Computer Instruments, Inc., we understand that communication is key, and that’s why our Virtual Concierge with Global Language Assist is designed to empower everyone, regardless of their financial standing, be it Fortune 100 companies or non-profits. Imagine the possibilities when you can connect with anyone who wishes to do business with you or access your services. After all, it’s just talk,?and we’re here to make that easier for you. Listen for yourself just how easy it is to have a simple conversation by clicking on the following link. https://lnkd.in/ewDKNd_E #languageservices #Virtualassistant #languageassist #AI
Library Visit Spanish to English Assistance
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GLOBAL LANGUAGE ASSIST (GLA) – IT’S JUST TALK! In today’s interconnected world, no one should allow language barriers to hinder their ability to engage in daily activities. CI’s innovative solutions empower anyone to engage in a meaningful and productive conversation thanks to the power of GLA, a multilingual communication feature of the Virtual Concierge. We invite you to explore how our Global Language Assist can transform your operations. After all, it’s just talk,?and we’re here to make that easier for you. Listen for yourself just how easy it is to have a simple conversation by clicking on the following link. https://lnkd.in/ewDKNd_E #languageservices #Virtualassistant #languageassist #AI
Library Visit Spanish to English Assistance
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The cornerstone of a successful self-service application lies in its intuitive design, allowing users to effortlessly navigate through their queries and obtain results with minimal effort. When callers can engage with the system without overthinking their interactions, they experience a seamless journey that fosters frequent and confident usage of the service. This leads to heightened caller satisfaction and engagement. The below video showcases CI's commitment to enhancing the caller journey through innovative solutions. To further explore how CI can elevate your communication processes, we encourage you to connect with us for additional resources or a demo call. https://lnkd.in/gAnsZDwD #selfservice #AIAssistance #automation #insuranceindustry
Health Insurance Claims and Eligibility Call Flow
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Successfully transforming every customer interaction into a seamless experience is essential to establishing confidence right from the very first "hello." With CI’s Screen Pop Premium (SPP), agents are fully equipped for every call with vital information and insights gleaned from past engagements. This empowers them to engage with customers in a meaningful and efficient manner. By utilizing the caller ID, SPP seamlessly retrieves relevant customer information from your CRM database—such as Salesforce for example—and delivers it directly to the agent's screen alongside the inbound call. This innovative technology not only elevates agent performance but also fosters deeper customer engagement and enhances the overall service level delivery of your contact center. To explore how CI’s Screen Pop Premium can truly revolutionize your customer engagement strategy, we warmly invite you to watch our insightful application highlights video. https://lnkd.in/d3u5YhbN #screenpop #contactcenter #CTI #virtualassistant?
Screen Pop Premium Highlights
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In the fast-paced world of contact centers, knowledge is indeed power, and CI's Screen Pop Premium (SPP) is the key to unlocking that power for your agents. Imagine transforming every customer interaction into a seamless experience where confidence is established from the very first "hello." With SPP, your agents are equipped with essential insights from past engagements, enabling them to engage customers meaningfully and efficiently. Utilizing advanced caller ID technology, SPP effortlessly retrieves relevant customer information from your CRM database—such as Salesforce—delivering it directly to the agent's screen just as the call comes in. This innovative approach not only enhances agent performance but also significantly boosts customer satisfaction right from the start. To discover how CI’s Screen Pop Premium can revolutionize your customer engagement strategy, we invite you to watch our insightful application highlights video. Join us in our mission to empower businesses through intelligent solutions that streamline communication, and experience the exceptional support and tailored experiences that CI is dedicated to providing. https://lnkd.in/e2UDvm9d #screenpop #CTI #contactcenter #productivity
Screen Pop Premium Highlights
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At CI, we understand the importance of Community Notifications in our daily lives.?As your trusted partner, we go above and beyond by delivering these notifications in multiple languages, across various devices, and providing bidirectional communication when required. Experience the difference with CI by watching our captivating highlight video below, thank you. #notifications #languageassist #automation https://lnkd.in/epyP3rvH
2024 CI COMMUNITY NOTIFICATION HIGHLIGHTS
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Is self-service an all or nothing proposition? Are you tired of waiting in long lines and dealing with language barriers when conducting business? The "yes" to self-service person wants convenience and efficiency, while the "no" person is willing to wait and put up with limitations. However, most people fall somewhere in between. The key to success is a user-friendly self-service entry point, with intuitive prompts and easy-to-follow inquiries. At CI, we offer multiple self-service options via the Virtual Concierge. Don't miss out on the benefits of self-service - try it out today! Here’s a sample of CI’s Self-service Virtual Concierge helping callers locate needed services. https://lnkd.in/e4RbXsYW #selfservice #conversationalivr #languageassist #virtualagents
CI's Business Locator Application
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At CI, we specialize in providing cutting-edge solutions for companies, institutions, government entities, healthcare facilities, educational institutions, and more, to seamlessly deliver crucial information in real-time. We understand the importance of Community Notifications in our daily lives. As your trusted partner, we go above and beyond by delivering these notifications in multiple languages, across various devices, and ensuring bidirectional communication when necessary. Experience the difference with CI by watching our highlight video. https://lnkd.in/eB6QyayD #notifications #languageassist #outboundautomation
2024 CI COMMUNITY NOTIFICATION HIGHLIGHTS
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Think you've got CI all figured out? Well, buckle up because we're the IVR experts, and we've been perfecting this technology for ages! It's our calling, our bread and butter and you can take your eONE Conversational IVR wherever you go, no matter the platform you're using! And guess what? Language barriers are a thing of the past - we can help you communicate in any language! Oh, and those special industry requirements you're worried about? Consider them sorted. Ready to be amazed by what else we have up our sleeves? Check out our quick video to catch up on all that you might have missed! https://lnkd.in/ekXXzZiM #conversationalIVR #selfservices #languageassistance #notifications #dialer
CI Introductions...What We Do
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