CommerceNext

Save the Date: June 24-26, 2025! ?? The CommerceNext Growth Show is returning bigger and better than ever! Whether you joined us in 2024 or are planning to attend for the first time, now's the time to secure early access to VIP tickets, exclusive updates and more. ? Be part of this must-attend event, where 2500+ retail and tech leaders gather for insights, connections and innovation. ?? Don’t miss out! SECURE YOUR EARLY ACCESS NOW: https://lnkd.in/eZ5SsqPn #ecommerce #retailconference #marketingleaders #techinnovation #CommerceNext2025

During today's #CNwebinar, execs shared insights on how brands can adapt to dynamic customer journeys, leverage AI and optimize personalization to drive conversion and meet evolving customer expectations. Check out the full recap below to dive deeper! ?? ? ?? #Ecommerce #Community #CX #CustomerJourneys #Retail #AI CC: Sherry Shi, Mary Kate Cash, Ruchika Julapalli, Lucy Liu

??? Register now for the next can't-miss hashtag#CNwebinar! Join us on Wednesday, October 16th at 2pm ET // 11am PT to unlock, "Modern Customer Journey Strategies and Trends that Are Increasing Conversion." This is your front-row seat to hear top industry leaders reveal how to stay ahead in ecommerce: https://lnkd.in/e8fzG9-x ?? We’ll explore: ? Transforming static customer journeys into dynamic, non-linear experiences ? Scaling hyper-personalization to deliver relevant, real-time interactions ? Leveraging AI for smarter, contextual search that converts (like “gift for sister” instead of “necklace”) SPEAKERS: ? Sherry Shi, Head of Women’s Fashion, TikTok Shop ? Lucy Liu, VP, Product & Strategic Planning, FabFitFun ? Ruchika Julapalli, VP Digital Experience - Product Management, UX & Technology, J.Crew ? Mary Kate Cash, Head of Growth Marketing, AB Tasty ? Moderated by: Scott Silverman, CoFounder, CommerceNext ?? Don’t miss out—secure your spot today: https://lnkd.in/e8fzG9-x hashtag#RetailInnovation hashtag#EcommerceMarketing hashtag#CustomerExperience hashtag#CNWebinar

We'll be live-streaming today’s webinar: “Modern Customer Journey Strategies and Trends that Are Increasing Conversion.” To get the full experience, join us on BigMarker: https://lnkd.in/eW9KJniR #CNWebinars #Ecommerce #Marketing #Retail #CustomerJourney?

?? TODAY at 2pm ET // 11am PT! ?? It’s not too late to register for the #CNwebinar, "Modern Customer Journey Strategies and Trends that Are Increasing Conversion." ?? REGISTER NOW to join us: https://lnkd.in/erpBY-rS What You’ll Learn: ? Dynamic customer journeys that go beyond the linear ? How hyper-personalization can drive real-time engagement ? AI-powered search strategies that boost conversion Speakers: ? Sherry Shi, Head of Women’s Fashion, TikTok Shop ? Lucy Liu, VP, Product & Strategic Planning, FabFitFun ? Ruchika Julapalli, VP Digital Experience, J.Crew ? Mary Kate Cash, Head of Growth Marketing, AB Tasty ? Moderated by: Scott Silverman, Co-Founder, CommerceNext Don’t miss out on valuable insights to enhance your customer experience—register now and join us LIVE! #Ecommerce #CNwebinars #Retail #Conversion #CustomerJourney

?? CommerceNext is more than a conference—it’s a community! From intimate in-market dinners where we dive deep into industry trends to our legendary yacht party on the Hudson, the CommerceNext experience is like no other. We're all about learning, connecting and growing together—whether it's at our annual summit in NYC or celebrating the end of Cyber5 at our holiday party (all while raising money for a great cause!). ?? Comment your favorite memory with CommerceNext! And if you haven't attended, join us, network with the best and be part of a community that supports your growth and success! ?? #RetailCommunity #EcommerceNetworking #MarketingEvents #CommerceNext

?? #MarketingTipMonday: “[By acquiring] an AI startup, we evolved our Q&A experience to be much more engaging… We can allow our guests to ask any question and we can answer it in line with their shopping experience.” —Michelle Pacynski, VP, Digital Innovation at Ulta Beauty Customer engagement is key to loyalty and conversion. Ulta Beauty's adoption of AI has taken customer interaction to the next level. By incorporating real-time Q&A powered by AI, Ulta can meet customers where they are, providing personalized, accurate responses that align with the shopping experience—right when the customer needs it. This evolution is critical in a market where consumers expect seamless, instant answers from the brands they trust. Ulta’s strategy demonstrates how AI can not only improve customer satisfaction but also drive business growth. ?? Explore more of Ulta’s innovative AI-driven strategies by watching the full session from the 2024 CommerceNext Growth Show! ???? https://lnkd.in/eE7zS6BA #EcommerceStrategy #AIinRetail #CustomerEngagement #RetailInnovation #DigitalTransformation #PersonalizedShopping

Consumer habits and technologies change at high velocities and ecommerce customer experiences need to keep up with the pace! Join us next week at the #cnwebinar, "Modern Customer Journey Strategies and Trends that Are Increasing Conversion," to explore new trends and developments in customer experience that are boosting conversion and making customers come back to buy more. Register here: https://bit.ly/CNW111LI #CNwebinars #CX #Ecommerce #Retail #Panel

??? Register now for the next can't-miss #CNwebinar! Join us on Wednesday, October 16th at 2pm ET // 11am PT to unlock, "Modern Customer Journey Strategies and Trends that Are Increasing Conversion." This is your front-row seat to hear top industry leaders reveal how to stay ahead in ecommerce: https://lnkd.in/e8fzG9-x ?? We’ll explore: ? Transforming static customer journeys into dynamic, non-linear experiences ? Scaling hyper-personalization to deliver relevant, real-time interactions ? Leveraging AI for smarter, contextual search that converts (like “gift for sister” instead of “necklace”) SPEAKERS: ? Sherry Shi, Head of Women’s Fashion, TikTok Shop ? Lucy Liu, VP, Product & Strategic Planning, FabFitFun ? Ruchika Julapalli, VP Digital Experience - Product Management, UX & Technology, J.Crew ? Mary Kate Cash, Head of Growth Marketing, AB Tasty ? Moderated by: Scott Silverman, CoFounder, CommerceNext ?? Don’t miss out—secure your spot today: https://lnkd.in/e8fzG9-x #RetailInnovation #EcommerceMarketing #CustomerExperience #CNWebinar

? Meet Ekta Chopra ? As the Chief Digital Officer at E.L.F. BEAUTY, Ekta is a true disruptor, harnessing the power of technology and data to push boundaries in the beauty industry. Under her leadership, e.l.f. has embraced innovation to become the number one Gen Z beauty brand. ?? What sets Ekta apart? She’s a life-long learner, always trying to stay ahead of technology trends. By integrating first-party data and building consumer-centric ecosystems, she creates personalized customer experiences that resonate with today’s beauty enthusiasts. ?? Ekta’s passion for authentic consumer connection and relentless drive to innovate make her an invaluable member of the CommerceNext advisory board and a force within the retail community. We’re proud to have her expertise guiding our mission to inspire and elevate the future of retail! ?? #CNAdvisoryBoard #Ecommerce #Retail #Community