Commerce.AI

?? Thrilled to showcae Commerce.AI #autoMATE as part of the #TiEcon exhibit this year, where we're unveiling our latest breakthroughs in Generative AI! We’re proudly stationed next to the Google Cloud booth—a nod to our strides in innovation. ?? Today marks our final day, and we're energized by the tech visionaries and friends who've graced our exhibit. Their insights fuel our passion for pushing the boundaries of technology. Don't miss out on discovering the future of AI with us—let's make today unforgettable! #TiEcon #GenerativeAI #TiEcon2024

?? Our voice based auto-AGENTS are taking off like a rocket ship! ?? Three years ago, we pioneered Generative AI for contact centers by launching auto-MATE. Last year, we launched Agentic AI auto-AGENTS - the next evolution in enterprise automation. And now, auto-AGENTS are transforming industries with real-time AI agents that work seamlessly with human agents. From customer support to sales, from compliance to operations - every conversation becomes smarter, faster, and more automated. ?? Watch this explainer video to see auto-AGENTS in action! ?? Why enterprises love auto-AGENTS: ? Real-time automation for voice interactions ? 4,000+ task library covering support, healthcare, sales, travel, HR & more ? 170+ Seamless integrations with Genesys, Salesforce, Zoom, Microsoft & beyond ? Compliance-ready, secure, and scalable (SOC2, HIPAA, PCI, GDPR) We are shaping the future of AI-powered enterprise automation—and we are just getting started. https://lnkd.in/g2RkVkuu #GenerativeAI #AgenticAI #AIRevolution #CommerceAI #autoAGENTS #Automation

I had the incredible opportunity to speak about #AI in #Healthcare at Microsoft during #jpm2025 #jpmorgan healthcare week! It was an honor to discuss how AI is transforming non-clinical healthcare workflows.. from optimizing healthcare call centers to streamlining back office documentation and compliance in pharma. What truly resonated with the audience: ? 2025 is shaping up to be the Year of Agentic AI, a pivotal moment for technologies like Commerce.AI #autoAGENTS to take center stage. The possibilities for innovation and impact are endless! ?? ? The game-changing impact of AI in reducing wait times and boosting patient satisfaction. ? Interesting trend this year: reallocating labor budgets to IT and technology in the face of workforce shortages. Beyond the panel, I had the privilege of connecting with so many brilliant healthcare professionals from Sutter Health, Roche, Stanford Health Care, Pfizer, Humana, CVS Health, Excellus BCBS, Kaiser Permanente. Hearing their insights and challenges reaffirmed the immense potential of AI to support and elevate healthcare operations. To everyone I met—thank you for the engaging discussions and fresh perspectives. Together, we’re building a smarter, more efficient future for healthcare! ?? #AI #HealthcareInnovation #GenerativeAI #autoAGENTS Commerce.AI #NonClinicalExcellence

?? Reflecting on 2024 and Looking Ahead to 2025 ?? As we conclude 2024, Commerce.AI is proud to celebrate the impact and growth we’ve achieved over the past year: #2024Achievements: ? Commerce.AI auto-MATE? became one of the industry’s first Generative AI products for contact centers, revolutionizing operations by processing over #1billion conversations while scaling Commerce.AI to support millions of users worldwide, including top healthcare organizations, insurance providers, and financial institutions. ? We launched auto-AGENTS?, delivering unprecedented levels of automation, enabling real-time collaboration between human and AI agents. ? Expanded our AI task library to over 4,000 configurable solutions, addressing needs like sentiment analysis, compliance, and agent assistance. ? Seamlessly integrated with over 200 enterprise systems, including Salesforce, Genesys, Tableau, and Zoom, empowering businesses with deeper insights and efficiency. #LookingAheadto2025 ? Agentic AI will take center stage, but our commitment remains to prioritize security and compliance over features. As the pioneers who introduced Generative AI to regulated industries, we aim to expand Agentic AI with the same focus and diligence. ? A complete rewrite and re-architecture of software and applications is underway, ensuring a more robust, scalable, and innovative foundation for the future. ? Customers relying on old, legacy, or SaaS software will be offered more easy-to-use, automated, and autonomous agents, streamlining their transition to cutting-edge technology. #SaaSisDead and #SystemsOfRecordsAreGettingObselete ? Labor shortages in regulated industries, such as healthcare, are shifting budgets from salaries to IT spend, accelerating the adoption of automation and AI-powered solutions. ? LLMs are becoming smarter, cheaper, and faster, offering new opportunities for efficiency and scalability. Commerce.AI is ready to lead this transformation, helping regulated industries thrive in a dynamic landscape while maintaining the highest standards of trust and innovation. A heartfelt thank you to our partners, customers, and team for your trust and collaboration. Let’s make 2025 a year of progress and innovation! ??? #Innovation #GenerativeAI #AgenticAI #Automation #CommerceAI #AI2025

?? Reflecting on 2024 and Looking Ahead to 2025 ?? As we conclude 2024, Commerce.AI is proud to celebrate the impact and growth we’ve achieved over the past year: #2024Achievements: ? Commerce.AI auto-MATE? became one of the industry’s first Generative AI products for contact centers, revolutionizing operations by processing over #1billion conversations while scaling Commerce.AI to support millions of users worldwide, including top healthcare organizations, insurance providers, and financial institutions. ? We launched auto-AGENTS?, delivering unprecedented levels of automation, enabling real-time collaboration between human and AI agents. ? Expanded our AI task library to over 4,000 configurable solutions, addressing needs like sentiment analysis, compliance, and agent assistance. ? Seamlessly integrated with over 200 enterprise systems, including Salesforce, Genesys, Tableau, and Zoom, empowering businesses with deeper insights and efficiency. #LookingAheadto2025 ? Agentic AI will take center stage, but our commitment remains to prioritize security and compliance over features. As the pioneers who introduced Generative AI to regulated industries, we aim to expand Agentic AI with the same focus and diligence. ? A complete rewrite and re-architecture of software and applications is underway, ensuring a more robust, scalable, and innovative foundation for the future. ? Customers relying on old, legacy, or SaaS software will be offered more easy-to-use, automated, and autonomous agents, streamlining their transition to cutting-edge technology. #SaaSisDead and #SystemsOfRecordsAreGettingObselete ? Labor shortages in regulated industries, such as healthcare, are shifting budgets from salaries to IT spend, accelerating the adoption of automation and AI-powered solutions. ? LLMs are becoming smarter, cheaper, and faster, offering new opportunities for efficiency and scalability. Commerce.AI is ready to lead this transformation, helping regulated industries thrive in a dynamic landscape while maintaining the highest standards of trust and innovation. A heartfelt thank you to our partners, customers, and team for your trust and collaboration. Let’s make 2025 a year of progress and innovation! ??? #Innovation #GenerativeAI #AgenticAI #Automation #CommerceAI #AI2025

?? auto-AGENTS? are here! ?? Today, we are proud to officially launch auto-AGENTS?, the next leap in Agentic AI! Over the past year, we’ve worked tirelessly to bring this vision to life, pushing the boundaries of what AI can achieve. What makes auto-AGENTS? unique? It operates in real-time, autonomously managing live interactions while seamlessly connecting data across enterprise platforms like Genesys, Zoom, Microsoft, Amazon, Cisco Webex, Salesforce, Databricks and 200+ more. These intelligent agents don’t just automate—they collaborate, working hand-in-hand with human agents and digital Agents within these platforms to enhance efficiency, productivity, and customer experience. auto-AGENTS? is not just a product; it’s a revolution in how enterprises engage, collaborate, and succeed. The future is here, and we’re just getting started. ? Learn more: https://lnkd.in/g2RkVkuu cc: Commerce.AI

Hey everyone! ?? We're thrilled to announce our exciting partnership with Webex! Starting today, you can access our flagship #generativeai product, auto-MATE, directly within Webex #contactcenter. By teaming up with Webex, we're streamlining your workday and unleashing the full power of our #ai suite to help you succeed. Boost productivity by 30%-50% while cutting costs by up to 70%. ?? Ready to experience the future of AI in action? Learn more on our website. https://lnkd.in/gBr6YS-a #AI #Webex #Partnership