Cobb County Department of Emergency Communications

The Cobb County 911 team has made yet another monumental achievement, being named an Accredited Center of Excellence (ACE) for the use of its Emergency Medical Dispatch protocol by The International Academies of Emergency Dispatch. This achievement makes it the 351st Medical ACE in the world! For the full press release from Cobb County 911, visit the link below. https://lnkd.in/eErVQd4r... #TeamCobb911 #WeAreCobb911

On this day in 1987, the first 911 call was received in Cobb County. After years of preparation, the enhanced emergency phone system was officially launched at 12:01 AM. Led by Mike Dye, the Cobb County Police Department’s 911 Coordinator, this project successfully brought together “the marriage of modern technology to good, old-fashioned public safety service.” With 700 calls being answered on that first day, Cobb’s 911 system ushered in a new era in emergency response for the county and proved just how important 911 is to the community. Today, our team processes over 2000 calls daily, working hard to be there for you when you need us most. For 38 years, we’ve been here, answering the call. We’ve got you covered, Cobb County! #TeamCobb911 #WeAreCobb911

We are so happy to announce that we have selected our next Deputy Director of Professional Standards & Development, Shireka Graham! Shireka will start with us on March 17th, and we can't wait to have her on our team. Shireka Graham is a dedicated public safety communications professional with 19 years of experience in the industry. She began her career as a frontline telecommunicator in 2009 and has held various roles including Communications Training Officer, Frontline Supervisor, Training Manager, Accreditation Manager, and Deputy Director. Most recently, she served as the Director of Emergency Communications at the Georgia Tech Police Department. In her role as Director, Shireka led her agency to become the first university communications center to achieve CALEA accreditation in Georgia and only the seventh in the nation. Under her leadership, her team earned recognition from the National Center for Missing and Exploited Children’s “Missing Kids & 911 Readiness Program,” making it the first university communications center in Georgia to receive this honor. She is an active member of the Association of Public Safety Communications Officials (APCO) and serves on APCO's Agency Training Program Certification Committee. Additionally, she is a graduate of APCO’s Registered Public Safety Leader (RPL) program. In her new role as Deputy Director of the Professional Standards & Development division, Shireka will bring her skills and commitment to cultivate a positive, growth-oriented culture to oversee the Training/Quality Assurance and Professional Standards units. These essential teams are responsible for managing public records, agency compliance and accreditation and the training and development of our team members. Shireka brings a unique perspective and experience in coaching, mentoring, and supporting her staff in their professional and personal development. Outside of her professional life, Shireka enjoys spending quality time with her family and her beloved Mini Goldendoodle. #TeamCobb911

Keeping you in our thoughts and prayers.

Join Our Administrative Support Team! We are seeking an experienced administrative professional to fill the position of Administrative Specialist III, providing support to our department's three deputy directors. If you are detail-oriented, organized, and skilled at multitasking, this role is perfect for you! As our Administrative Specialist III, you will manage schedules, complete special projects, and ensure our administrative operations run smoothly. Apply today: https://lnkd.in/e3RUfUX3 #Administrative #JoinCobb911 #Hiring #CobbCounty

In 2024, our exceptional team processed over 800,000 calls! We are immensely proud of our team's unwavering dedication to the safety of Cobb County. Additionally, we surpassed the National Emergency Number Association (NENA) standard by answering 93.06% of incoming emergency calls within 15 seconds. Not only did we exceed our previous record, but we also set a new benchmark for ourselves. Great job, #TeamCobb911

Check out how #TeamCobb911 made the most of their weekend! They showed up ready to serve their community while also embracing the joy of winter weather. It was a perfect blend of hard work and fun!

The Cobb County Department of Emergency Communications has reached a remarkable milestone by becoming an Accredited Center of Excellence (ACE) for Emergency Police Dispatch by the International Academies of Emergency Dispatch. This achievement makes it the 33rd police ACE in the world! Cobb County Police Department Marietta Police Department Austell Police Dept Powder Springs Police Dept For the full press release from Cobb County 911, visit the link below. https://lnkd.in/gU7U9tVY

Community Relations Supervisor Desmond joined Within the Trenches Media to talk about how he got started as a 911 professional and serving in the community he grew up in. #TeamCobb911

#TeamCobb911 would like to extend a farewell to our Deputy Director, Robbie McCormick, as she heads out west to start a new journey as the Director of Emergency Communications for Bernalillo County. Robbie has led our Professional Standards and Development division for over two and a half years, overseeing agency accreditation, training, public records, and quality assurance. She has been an integral part of our team and a true advocate for our core values. Under Robbie's leadership, we achieved multiple milestones. Over 30 team members initiated Professional Development Plans to achieve their goals. Many of our team members were empowered to get active in the industry by presenting at conferences, joining national and state chapter APCO committees, and making their voices heard in publications and podcasts. Our training program met national standards and achieved APCO International's Agency Training Program Certification. We launched an innovative partnership with Osborne High School to educate students about careers in public safety telecommunications. While we are sad to see her leave, we are incredibly happy for Robbie as she takes on this exciting new role. We wish her and her new team at BernCo911 the best of luck!?