Let's talk ROI. Your clients want to see it. You need to prove it. But how? Do you hit them with data? Tell them a great success story? Or let the results speak for themselves??
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CloudRadial CSA (Client Success Automation) is a comprehensive platform that modernizes how MSPs deliver services to their clients. By integrating directly with the MSP's technology stack, CSA creates a digital bridge between technical service delivery and client experience. The platform combines automated workflows, self-service capabilities, and streamlined communication tools to transform traditional MSP-client relationships into efficient, value-driven partnerships.
CloudRadial的外部链接
CloudRadial is the only Unified Client Portal and Client Services Automation (CSA) platform that brings your entire stack together in one place to simplify client communications, ticketing, onboarding, insights and reporting. With automations, integrations, self-triage and self-service features, it is easy to provide an Amazon-like customer experience that proves your value every day in real-time. Fully integrated with Office 365, ConnectWise, AutoTask, Syncro, or BMS. Other integrations include Microsoft Teams, Skykick, Domotz, Kaseya, and more.
6060 N Central Expy
US,Texas,Dallas
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"How do I make QBRs less of a time suck?” QBRs should be strategic, not stressful. But if they take hours to prep, you’re doing it wrong. Imagine it's QBR prep day, and instead of being stressed, you're actually excited! Why? Because the data is already there, practically ready to present itself. ?? Instead of number crunching > Pre-built dashboards ?? Instead of digging to show your value > Automated insights, ready to go ?? Instead of what's next > Custom roadmaps When your QBRs run on autopilot, you can focus on what matters: turning those meetings into growth opportunities. ??
Too many tickets cluttering your inbox? Phone still ringing? Workflows a mess? Let’s fix that. We’re hosting a webinar on March 25 at 2pm CST to help you master your ticketing process. We'll show you: ? Routing strategies that actually work ? Smarter forms with conditional logic ? Workflows, checklists & automation tips This is the session you can’t afford to skip. ?? [Link in comments]
“How do I get clients to actually use the client portal?” We've heard it from MSPs before: You've spent tons of time setting up your portal and telling your clients about it, and they still email you. ?? ??Here’s how to fix it: Stop treating your portal like a fancy add-on and start making it the only place where the magic happens. Real-time updates, instant answers, self-service solutions – make it impossible to ignore. ? And yes, you really can turn off ticketing via email with our portal. We get into more tips on client adoption in our latest guide. Download here: ?? https://hubs.ly/Q03bMctj0
[WEBINAR INVITE] Ever felt like ticketing should be easier for you and your clients? It can be. And we’ll show you how. Join us on March 25 at 2pm CST for a live webinar on advanced ticketing. Evan Griffith, Director of Customer Success, will walk you through: ? Smart routing strategies ? Scripting, checklists & workflows ? Easy automation tips ? Conditional questions to simplify forms Don't miss out! ?? https://hubs.ly/Q03bRt5P0
Are you only on your client's speed dial when the WiFi is down or something is broken? Being invisible when things work perfectly is a double-edged sword. Sure, it means you're doing your job... right up until renewal time hits and suddenly you're just another line item in their budget. Ouch. ?? We turn your #MSP from a hidden cost into an indispensable partner. Not because something's broken, but because you're actively driving success.
#MSP: Your best work is often invisible. Until now. How many fires did you quietly prevent this week that your clients never knew about? What if your clients could actually SEE everything you're doing for them? ?? CloudRadial flips the script. Clients see the value you bring before they even ask. ?? A shared client portal. Full transparency. 24/7, on demand. CloudRadial makes you the trusted partner they never want to replace. ??