Clientbook

If you've ever had the pleasure of working with Oscar on our Customer Success team here at Clientbook, you already know why he's being recognized this month! This guy always has a smile on his face, takes on every challenge given to him, and sets such a great example to everyone around him. Thanks for your positive energy and everything you do for our customers, Oscar! ?? ?? #employeeshoutout #employeeappreciation #employeerecognition

Are you truly getting to know your customers? ?? Most retailers collect just the basics—but with Clientbook, you can gather the details that matter. Shawn, Clienteling Advisor, explains how birthdays, anniversaries, and spouse info is all data waiting to be turned into deeper connections and bigger sales. ??? #clienteling #cleintelingtips #clientdata #retailsuccess #retailtips

Did you know that Louis Vuitton developed a video game? ?? ?? Or that Cartier collaborated with a gaming app to let users style themselves with their jewels? ?? ? These are prime examples of luxury brands embracing #gamification into their retail and marketing strategies. Find out what it is, why it works, and how real brands are seeing results from it in our latest article: #gamification #gamificationinretail #retailtrends #luxurytrends

Congratulations, Stephen Barnes, on moving on up as the new owner of Independent Jewelers Organization! You're going to do great things! ?? #ijo #jewelry #newleadership #congratulations #industrynews

Thanks to everyone who stopped by to see us at IJO this weekend! It was such a pleasure meeting with all of you. Until next time! #ijo #jewelry #tradeshow #palmsprings Independent Jewelers Organization

Understanding what your customers truly want is the key to staying competitive in the jewelry industry. But here’s the challenge—most customers won’t come right out and tell you.?Luckily, we're sharing the secrets to getting it out of them, or better yet, figuring it out when they don't even know it themselves. #consumerpreferences #consumerbehaviour #clienteling #clientelingtips

We're taking a moment today to celebrate Hayley, our wonderful leader of Clientbook's Brand Partnership Program and invaluable member of the marketing team. Through her efforts, Clientbook is transforming the relationship between luxury brands and the retailers they serve. We're honored to work with brands like TACORI, A.JAFFE, and many more to come! Thank you, Hayley, for everything you're doing to make the Brand Partnership Program run smoothly and change the game for both jewelry brands and retailers alike. ?? ?? #employeeshoutout #employeecallout #employeeappreciation #jewelry #jewelryretail

Imagine if a quick automated text message—one that you didn't even have to remember to send—turned into a $20,000 sale? ?? ?? That's exactly what happened for Gold & Diamond Source with their automated messaging with Clientbook. Read the full story to see how it went down: #jewelry #jewelrymarketing #textmessaging #textmarketing

Congratulations TACORI on your amazing new shop-in-shop at Smyth Jewelers! ?? ? ?? Excited to see them continue to pop up! #shopinshop #tacori #nationaljeweler

At?Tillis Jewelry LLC, Eric Trammell and his team have mastered the art of strategic follow-up, turning thoughtful messaging into real results. We sat down with him to get his insights on what it takes to effectively follow up with customers in a way that gets them back in the door: #customerfollowup #clientfollowup #followup #clienteling #repeatbusiness