Client Savvy

?? Celebrating Excellence! The 2025 CX Silver Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that HVJ Associates? has earned a 2025 Silver CX Award! HVJ Associates? has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to HVJ Associates?! Stay tuned as we share the other 2025 Silver CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.li/Q0390gwZ0 #CXAwards #ClientExperience #CX #ProfessionalServices

?? Celebrating Excellence! The 2025 CX Silver Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that Gould & Ratner LLP has earned a 2025 Silver CX Award! Gould & Ratner has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to Gould & Ratner! Stay tuned as we share the other 2025 Silver CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.li/Q0390rYT0 #CXAwards #ClientExperience #CX #ProfessionalServices

?? Celebrating Excellence! The 2025 CX Silver Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that Full Sail Partners has earned a 2025 Silver CX Award! Full Sail Partners has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to Full Sail Partners! Stay tuned as we share the other 2025 Silver CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.li/Q0390dDp0 #CXAwards #ClientExperience #CX #ProfessionalServices

?? Celebrating Excellence! The 2025 CX Silver Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that EUA has earned a 2025 Silver CX Award! EUA has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to EUA! Stay tuned as we share the other 2025 Silver CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.li/Q039091_0 #CXAwards #ClientExperience #CX #ProfessionalServices

?? Celebrating Excellence! The 2025 CX Silver Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that CT Consultants, A Verdantas Company has earned a 2025 Silver CX Award! CT Consultants has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to CT Consultants! Stay tuned as we share the other 2025 Silver CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.ly/Q03904Jx0 #CXAwards #ClientExperience #CX #ProfessionalServices

We're thrilled to announce a new partnership with TOKY, a powerhouse branding and strategy agency known for its expertise in the AEC industry. This partnership combines Client Savvy’s industry-leading CX platform and innovative methodologies with TOKY’s deep knowledge of strategy, branding, and design to deliver unrivaled value to AEC firms. Learn more here: https://lnkd.in/ediG7b4u #aecmarketing #aecindustry #smps #cx #clientfeedback

?? Don't Miss Out! Free Webinar Tomorrow! ?? There's still time to secure your spot for our highly anticipated webinar: ?? Unlock the Power of Client Feedback ?? ?? When: Tomorrow, February 27th ? Time: 2 PM ET ?? Where: Live Online - https://hubs.li/Q038r30-0 If you're ready to transform your firm’s client experience (CX) strategy, this is your chance! Join us for an exclusive live demo of Client Savvy’s client feedback platform—designed specifically for AEC and professional services firms. ?? Why Attend? See Real Results: Learn how 700+ firms across 20 time zones are using real-time client feedback to drive growth. Proven Impact: ? 2X more referrals ? 3X higher financial returns ? 7X lower client attrition ?? What You’ll Experience: ? Actionable Insights: Dive into real-time, customizable dashboards. ? Patented CXI Scale: Gain deeper insights with enhanced feedback collection. ? Streamlined Feedback Management: Learn how to effortlessly close the loop with clients. ?? Don't miss this opportunity! Reserve your spot now: Register Here https://hubs.li/Q038r30-0 Let’s turn client feedback into your firm’s competitive advantage—see you there!

?? CXps 2025 Breakout Session Spotlight ?? ?? The CXM Playbook: Guiding Your Client Experience Team to Victory The role of a Client Experience Manager (CXM) is vital for driving client satisfaction and ensuring seamless project delivery. But without clear roles and responsibilities, even the best teams can struggle with inefficiencies and unclear ownership. At WithersRavenel (WR), this challenge led to the creation of the CXM Playbook, part of the CXM 2.0 initiative driven by the firm's Chief Experience and Innovation Officer (CXIO). This structured approach transformed WR’s CXM-led project delivery and client retention strategies, setting the stage for ongoing success. In this insightful session, Chad Simmons will share the journey of developing the CXM Playbook, from gathering internal feedback through anonymous surveys to creating actionable strategies that improve project outcomes and client relationships. ?? What You’ll Learn: ? How to develop a CXM Playbook to clarify expectations and streamline processes. ? Proven methods to collect internal feedback and incorporate real-world examples and best practices. ? How a structured approach to CXM can enhance both client and employee experiences. ?? Meet the Speaker: ? Chad Simmons brings over 20 years of civil engineering expertise, specializing in client service and expectation management. As a leader at WR, Chad not only manages direct client relationships but also mentors a team of Client Experience Managers, focusing on collaboration, accountability, and exceptional service delivery. ??? Dates: June 12-13, 2025 ?? Location: Wyndham Grand Rio Mar Resort | Rio Grande, Puerto Rico Register today, as space is limited! https://hubs.li/Q038q2SB0 #CXps2025 #ClientExperience #CX #ProfessionalServices #AEC

?? Celebrating Excellence! The 2025 CX Gold Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that Neumann Monson Architects has earned a 2025 Gold CX Award! Neumann Monson Architects has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to Neumann Monson Architects! Stay tuned as we share the other 2025 Gold CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.li/Q038dWrw0 #CXAwards #ClientExperience #CX #ProfessionalServices

?? Celebrating Excellence! The 2025 CX Gold Award Winners Are Here! ?? Each year, Client Savvy presents the Client Experience Award (CXA) to recognize top-performing professional services firms as evaluated by their clients. We are thrilled to announce and celebrate that McCarthy Building Companies, Inc. Companies, Inc. has earned a 2025 Gold CX Award! McCarthy Building Companies, Inc. has demonstrated an unwavering commitment to delivering exceptional client experiences and setting new standards for excellence in their industry. They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust. Their leadership in client experience is inspiring, and we are honored to recognize their achievements. We look forward to seeing how they continue to lead the way in creating outstanding client experiences. Congratulations again to McCarthy Building Companies, Inc.! Stay tuned as we share the other 2025 Gold CX Award Winners! View all this year’s winners and learn how you can showcase your firm’s CX excellence with a validated, third-party award based on real ratings and reviews here: https://hubs.li/Q038dTb_0 #CXAwards #ClientExperience #CX #ProfessionalServices