Clarkston Consulting

Two other takeaways that emerged from the 2025 CHPA Self-Care Leadership Summit are: #QualityCompliance ... Policy and regulatory changes will have a profound impact on the future of the self-care market (e.g., GLP-1s). As such, there’s a growing need for CHPA members to stay informed and engaged in policy discussions. Here's an example of the importance of staying informed for the at-home diagnostics market: https://hubs.ly/Q03dkRMD0 #HealthEquity ... Addressing health inequities, ensuring accessibility, and promoting inclusivity – particularly for vulnerable populations who may be disproportionately affected by economic policies and healthcare access challenges – will be increasingly important. Learn more: https://hubs.ly/Q03dl0Kf0 Takeaways by Clarkston Consulting's Elise Watson and Sarah Broyd, Clarkston Consulting

Join us! Clarkston's Wesley Ange will be speaking on the topic of #DigitalClinicalSupplyChains.

It’s officially Day 1 at #Shoptalk with my Clarkston Consulting colleagues, and Foot Locker opened up with a great track keynote on “Embracing Retail Hospitality”, featuring insights from Frank Bracken, EVP & Chief Commercial Officer, and Kim Waldmann, Chief Customer Officer. With Retail evolving fast, hospitality should remain at the heart of that transformation. Here are some key takeaways from the session: ? Make your consumer the hero – whether through seamless service, convenience, or frontline engagement, retail must prioritize experience. ? Create welcoming, inclusive spaces – simplifying wayfinding for all customers (women, parents, and kids included) enhances product discovery and confidence. ? Invest in employees – training, compensation, and technology empower store teams to have more meaningful customer interactions. ? Listen to the needs of your stores – reducing friction and leveraging frontline insights strengthens customer relationships. ? Democratize loyalty – loyalty programs should expand to serve diverse customer segments ? AI’s dual role – enhancing customer service (contact centers, personalization) while optimizing enterprise functions (reporting, software development, etc). ? Gen Alpha is redefining expectations – as the first fully digital-native generation, they demand autonomy, self-expression, and control over their journey. But the BIGGEST takeaways? Technology should power human experiences, not replace them. By freeing up employees from mundane tasks, we create space for genuine customer connections. #RetailInnovation #CustomerExperience #AI #Loyalty #Shoptalk #Hospitality #Shoptalk2025

Clarkston Consulting's Elise Watson and Sarah Covill Broyd attended the 2025 CHPA Self-Care Leadership Summit. We'll be sharing a few of their takeaways throughout this week - stay tuned! This first post highlights the importance of staying ahead of changes in the consumer healthcare industry. #EvolvingMarketTrends ... Consumer behavior is evolving – changing demographics, the growing importance of self-care, the impact of financial bifurcation, and the growing role of technology in purchasing decisions are all shaping the industry. Businesses must prioritize digital transformation with AI in order to adapt to these changing preferences and meet the needs of the increasingly health-conscious customer. "Drug store channels lost 50% of their locations in the last 12 months, highlighting the urgent need for retail adaptation in self-care." - Total Wellness at NielsenIQ Our #ConsumerHealthcare team would love to discuss the latest in the CPG industry, visit us here: https://hubs.ly/Q03dl2bH0

Effective data governance programs are more dependent on #process than technology or even documentation. Explore what types of data governance #ProcessManagement needs exist at various levels of data and analytics maturity. https://hubs.ly/Q03d9PQx0 #DataGovernance #Data

A successful?#MES?solution integration demands a strategic approach. Here are a few change management best practices for a MES implementation. https://hubs.ly/Q03cxB3T0

Explore our 2025 annual BioFlorida, Inc. Showcase key takeaways, from the March 19th showcase that was themed “Thriving and Emerging in Florida." Read here: https://hubs.ly/Q03cY71q0 1. Miami International Airport Focuses on Pharma and Medical Equipment? 2. Workforce Challenges in South Florida for Biotech Companies? 3. Building Awareness to the Local Communities And Universities??? 4. Capital Funding Remains a Large Issue 5. Navigating Drug Development and Commercialization Challenges? 6. Regulatory Hurdles in South Florida’s BioTech Sector? 7. Tapping into Spanish-Speaking and Latin American Markets 8. Supply Chain Challenges in South Florida’s BioTech Sector 9. AI for Drug Formulation and Testing Takeaways by Clarkston Consulting's Sebastian Valencia, Laurie Stone, and Arturo Blasi

Clarkston Consulting recently executed a product repositioning for a pharmaceutical company. Read the case study: https://hubs.ly/Q03cpNdF0 #Pharma #ProductRepositioning #LifeSciencesMarketing

How you should approach your #MES vendor selection and implementation to maximize your investment decision? Here are five considerations. https://hubs.ly/Q03cxMBw0 #implementation #VendorSelection #QualityManagement

What are the impacts of the #BIOSECURE Act on #CDMO (Contract Development and Manufacturing Organization) selections? In this post, we're sharing key considerations in the areas of strategic sourcing, R&D, and executive leadership. https://hubs.ly/Q03cxGW30 #StrategicSourcing #ResearchDevelopment #ExecutiveLeadership