CiviSocial

?? Happy Thanksgiving ?? On behalf of myself and CiviSocial, I wanted to share special thanks to all my new friends who have welcomed me to be a part of their incredible city families. Andy Hall & Maile Stivers in City of San Clemente Charlie McClendon, Anne Ambrose, and Ryan Hunt, CPC in City of Cathedral City Chuck Ralls and Sherry in the City of Collinsville Will Kolbow, ICMA-CM and Yaiza in CALIMESA, CITY OF Michael T Paulhus and Adriano “Andy” Cirioli in Town of Plainville, CT Rosanne Beverly and Dani in City of Berea KY Tourism Department Alexander J. Graziani, AICP in the Municipality of Monroeville You are truly amazing and I appreciate each and every one of you! Wishing you all a blessed Thanksgiving!

?? PRICELESS ?? Thanks to Taylor Baxter for sharing this hilarious post. It’s a funny reminder that if people don’t know what it means to “work for the city”, it also means you aren’t fully engaged on social media and telling your story. The faces of #localGov staffs are heroes and helpers, and that my friends is a story worth celebrating.

?? #LocalGov has boring Socials? ?? We think not! Each and every day, in each city in America ???? there are amazing stories of heroism, drama, comedy, kindness, compassion… If you tell these stories: (1) People will pay attention and your audience will grow - that means your voice will be heard and; (2) Your residents will understand and appreciate all the amazing work you do! Ready to make your social media ???

Connecting with your WHOLE community? Shout out to Evan Shapīro for the infographics below ?? There is generational change in communication and #localGov has been slow to respond. From Evan’s post on this subject: **”Members of GenZ who are now 18 will be working in your office by the end of this decade. More than 85% of 30-49 year olds are Millennials.”** Think about how twenty-something’s interact when they first meet. Their very first action is to exchange Instagrams. Think about when they’re considering joining your workforce. Their first move will be to check out your Instagram and TikTok. Do you have a vibrant Instagram? Are you on TikTok? Do your feeds say “this is an awesome place to work serving a dynamic community”? Or are they cluttered with generic Canva posts? If you are worried about recruiting the next generation of workforce… you need to up your social media game. We can help!

Thank you to our 299 followers… ????♀???♂? Who will help us cross the magic 300? We’d love you to tell all your friends in #LocalGov to check us out and give us a follow!

????When an Elected Calls ?? About a post on NextDoor… it can ruin a #CityManager’s day. We can help!

?? Council Comments Gone Wild ?? CiviSocial was founded in Buffalo, New York - the home of the Buffalo Chicken Wing ?? We couldn’t help share this amazing and hilariously earnest public comments video on a topic that should deeply concern us all…

#LocalGov deserves the best people You hire the top experts in planning who know the intricate nuances and long term implications. You evaluate economic development consultants based on their track records. You use recruiters who understand the unique needs in local government. But when it comes to social media communications, are there any great options? A top expert who has an outstanding track record AND understands the complexities of connecting at the community level? At a price that is affordable and doesn't involve a long-term contract? ? YES

What makes us special? ?? This explainer video showcases what differentiates CiviSocial from others you may have considered to help with social media in the past. - We are not a marketing agency. Marketers are really bad at social media. - We are not a consulting firm with a bolted-on social media practice. No stale cookie-cutter playbooks here! This is a custom program built by the foremost expert in social media with an unmatched track record and a deep passion for the unique challenges facing local government. - We are not a communications shop. We respect communications professionals but know that they struggle in the specific language and nuances of social media. - We are not a staffing agency. We identify and optimize your existing resources versus encouraging you to add new staff to tackle social media. - We are not expensive and don't have a long-term contract. Once you've completed our short program, you'll have everything you need to succeed at social media. We are one-of-a-kind. And we'd love to work with you!

?? Social Media Simplified: Comments ?? Perhaps the most frustrating thing about dealing with social media in #LocalGov are the comments. - They agitate elected officials. - They distract from priorities and other work. - They spread misinformation and make staff miserable. Here are some helpful do's and don'ts as it relates to strategically approaching comments on social media as a local government agency. We have a strategy that can help you solve the comment conundrum. If you need help, drop us a... comment... below ??