City of Midland, Michigan

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?? CONGRATULATIONS ALERT ?? We're proud to announce that?Midland Police Department Michigan?Crossing Guard Jeff Carroll has received the City Strive Employee Recognition Award for Customer Service Excellence. This award recognizes an individual for performing exceptional customer service for citizens that exceeds their expectations and enhances public perception of the City and/or exceptional internal customer service for co-workers and peers that enhances the quality and morale of the workplace. Here's what his nominator had to say about Jeff: “Jeff is a relative newcomer to the Midland Police Department, having just joined the ranks of crossing guards in 2023. He immediately jumped into his role with an amazing attitude and he makes sure "his kids" are not only safe, but he goes out of his way to put a smile on their faces. He also brightens the day of countless people who pass by his post. Jeff waves at every car that goes by and has a kind word for everyone he speaks with. As his supervisor, I frequently receive phone calls and emails sharing how wonderful he is. Additionally, I see social media posts near every holiday showing Jeff dressed up or with decorations to celebrate. He has been seen dressed up as Santa (his wife even came out dressed as Mrs. Claus) before winter break and a leprechaun on St. Patrick's Day. On Valentine's Day, he set up a table with several decorations celebrating the day. Jeff is an exceptional employee. His attitude is always upbeat, he always has a smile on his face, and he is happy to help people out in any way he can. His joy is contagious. I can't think of anyone more deserving of recognition than Jeff.” - Lt. Dan Keeler Congratulations, Jeff, on your receiving this well-deserved award. When it comes to passion for public service, your enthusiasm and care is unmatched! The City Strive Awards is an employee recognition program developed to encourage and recognize City of Midland employees that strive to exceed residents' expectations, exceed the highest standards of service to the community, and exemplify the City’s culture and values. For more info on the program or to nominate a deserving City employee, visit?https://lnkd.in/gchEuYmU.

?? CONGRATULATIONS ALERT ?? We're proud to announce that Department of Public Services (DPS) Supervisor Jordan Pena has received the City Strive Employee Recognition Award for Safety First. This award recognizes an individual for consistently exhibiting and promoting safe work practices and encouraging employee health and wellness by following safety policies, utilizing appropriate protective equipment, and striving to reduce risk and improve safety in the workplace. Here's what his nominator had to say about Jordan: “Jordan has gone above and beyond in his role as [Department of Public Works] Supervisor. Not only does he excel at his actual job, he has also taken over and revamped the entire DPS safety trainings program - which is not part of his job description. In the past, DPS had "Safety School" twice a year. The employees dreaded sitting through four hours’ worth of training presentations and quizzes twice a year. They would shut down and wouldn't participate because that was such a long time for employees to sit and listen to presentations, especially DPS employees who are normally out in the city moving around! Jordan decided to put an end to the safety school everyone hated and took it upon himself to do short trainings with the DPS employees every Wednesday morning. Now, employees hear one presentation a week and have time to digest the information. They are only sitting for 5-10 minutes instead of the four-hour block of time.” - Public Services Manager Melissa Farley Congratulations, Jordan, on your receiving this well-deserved award. We're lucky to have you! The City Strive Awards is an employee recognition program developed to encourage and recognize City of Midland employees that strive to exceed residents' expectations, exceed the highest standards of service to the community, and exemplify the City’s culture and values. For more info on the program or to nominate a deserving City employee, visit https://lnkd.in/gchEuYmU.

?? CONGRATULATIONS ALERT ?? We're proud to announce that?Midland Police Department?Detective Mark Stefaniak has received the City Strive Employee Recognition Award for Above & Beyond. This award recognizes an individual for distinct and extraordinary accomplishments that have made significant and identifiable successes or improvements for the citizens, especially when responding to citizens’ issues and concerns and during emergencies or other extreme circumstances. Here's what his nominator had to say about Mark: “Detective Stefaniak regularly goes above and beyond to make not only members of MPD better, but also officers from other jurisdictions and new academy recruits. The following list is just a few of the highlights of Det. Stefaniak's great work: Long-time instructor at the Delta Police Academy; VIRTRA [law enforcement training simulator] instructor; developed and rolled out new (state-mandated) active shooter training for MPD and many surrounding agencies; and secured new flooring and set up a new training room so we have the ability to complete hands-on training at the LEC. His diligence allowed us to purchase the flooring for half of what it would normally cost. He is a newly certified Brazilian jiu-jitsu instructor, which puts MPD ahead of the national trend on new hands-on training techniques. He developed and ran additional role-playing scenarios during the field training process for the remediation of one of our new officers. And, if that's not enough: As a direct result of Det. Stefaniak's thorough investigative skills, two of his cases have been taken over by the Attorney General's office for prosecution. We also regularly receive compliments about his level of professionalism when he testifies in court. As you can see, we are lucky to have Det. Stefaniak on our team here at MPD. He makes us better!”” - Chief Nicole Ford Congratulations, Det. Stefaniak, on your receiving this well-deserved award. We're grateful to have you! The City Strive Awards is an employee recognition program developed to encourage and recognize City of Midland employees that strive to exceed residents' expectations, exceed the highest standards of service to the community, and exemplify the City’s culture and values. For more info on the program or to nominate a deserving City employee, visit?https://lnkd.in/gchEuYmU.

?? CONGRATULATIONS ALERT ?? We're proud to announce that?Parks and Recreation?Customer Account Representative Jeremy Long has received the City Strive Employee Recognition Award for Teamwork. This award recognizes an individual for fostering and participating in the collaborative effort of a group to achieve a common goal, solve a problem, or to complete a task in the most effective and efficient way. Here's what his nominator had to say about Jeremy: “When the City announced it was implementing Asana for project management and workflow, Jeremy quickly got to work self-teaching himself on the software, utilizing the many online trainings. He envisioned solutions for (Dial-A-Ride) and created form-based processes to better serve his passengers. I learned of Jeremy's early adoption and mastery of Asana and recruited him to be a leader in the Asana Users Group and Asana Problem Solvers Group. Jeremy has already helped numerous departments get started on Asana and provide expertise in designing creative solutions using Asana. He has personally helped me in creating some City-wide Asana processes that will be rolled out soon to make the whole organization be more efficient. Jeremy is who I consider the "go-to" in the City for Asana knowledge and troubleshooting. Finally, his patience and thoughtful listening make the experience working with him a pleasure.” - Project Manager Ken Arthur Congratulations, Jeremy, on your receiving this well-deserved award. You've certainly made our work lives better! The City Strive Awards is an employee recognition program developed to encourage and recognize City of Midland employees that strive to exceed residents' expectations, exceed the highest standards of service to the community, and exemplify the City’s culture and values. For more info on the program or to nominate a deserving City employee, visit?https://lnkd.in/gchEuYmU

??CONGRATULATIONS ALERT ?? We're proud to announce that Facilities Manager Tyler Abbs has received the City Strive Employee Recognition Award for Above & Beyond. This award recognizes an individual for distinct and extraordinary accomplishments that have made significant and identifiable successes or improvements for the citizens, especially when responding to citizens’ issues and concerns and during emergencies or other extreme circumstances. Here's what his nominator had to say about Tyler: “Tyler is a real treasure for the City of Midland. He has a wealth of knowledge and skills, along with a network of connections, that seem to allow him to figure out solutions to just about anything that is thrown his way. Tyler routinely goes above and beyond to help other departments - he has helped Public Services so many times that I cannot sing enough praise for him! He has taken projects off my plate that would have taken me twice as long to tackle, as I would have needed to research options and likely hire a consultant to achieve the proper result. Some examples of projects include the demolition of Currie Stadium, the installation of electric vehicle chargers and the restoration project at Plymouth Pool. Beyond these larger projects, Tyler handles day-to-day situations that come up with the utmost professionalism and patience." – Director of Public Services Karen Murphy Congratulations, Tyler, on your receiving this well-deserved award. The City Strive Awards is an employee recognition program developed to encourage and recognize City of Midland employees that strive to exceed residents' expectations, exceed the highest standards of service to the community, and exemplify the City’s culture and values. For more info on the program or to nominate a deserving City employee, visit?https://lnkd.in/gchEuYmU

Midland, meet your new assistant city manager! Christopher Saladine has joined our senior leadership team, effective yesterday. Chris comes to us from the City of Mount Pleasant, where he served in administrative roles in several departments (public works, city clerk, finance, and information technology) and was most recently the City's finance director. Prior to public service, he worked as a staff accountant for private sector accounting firm Blystone & Bailey, CPAs, P.C. Chris holds an associate's degree from Delta College, a bachelor's degree from Northwood University, and a master's degree in public administration from Central Michigan University. In his new role, Chris will oversee the day-to-day operations of several City departments, act as the city manager’s primary advisor on management and policy initiatives, manage high-level special projects, and serve as acting city manager when needed, in addition to other responsibilities. Please join us in welcoming Chris to our team!

Hey, we know her! Max Loves Midland is our entertainment, resources, and collective improvement hub for Midland County. One of the many features is the Max Loves Midland Show, a weekly podcast, and a Stories feature that highlights people in the community with unique perspectives. Our communications coordinator Katie Guyer, CPM is this week's focus! Check out Katie's story below to get to know one of our most public-facing employees at the City.

?? CONGRATULATIONS ALERT ?? We're proud to announce that Riverside Place Resident Activity Coordinator Eileen Surbrook has received the City Strive Employee Recognition Award for Customer Service Excellence. This award recognizes an individual for performing exceptional customer service for citizens that exceeds their expectations and enhances public perception of the City and/or exceptional internal customer service for co-workers and peers that enhances the quality and morale of the workplace. Eileen received 50 (yes - FIVE ZERO!) nominations from residents of Riverside Place raving about her amazing activities, engaging personality, and dedication to the seniors she serves every day. (Check out the full photo with her crew!) Here are a few things Eileen's nominators said about her: “She goes beyond the call of duty! Always smiling and friendly to all! We are lucky to have her here at Riverside Place.” “Eileen has been an activities rock star since she joined Riverside Place about one year ago. She took an already vibrant activities program and elevated it to the next level. She is creative and provides unique experiences for the residents. She ensures that there is a variety of programming that meets the many different individual needs in our community to help drive intellectual, physical, emotional, spiritual, and purposeful growth. The residents are so enthusiastic about Eileen’s passion that she now has a wonderful group of volunteer residents that help shape activities and put them together.” “She is an amazing planner. Activities are fun and easy for everyone. She is always cheerful and helpful. She works odd hours to ensure we are entertained.” Congratulations, Eileen on your receiving this well-deserved award. We're so happy to have your creative brain at work making memorable, engaging activities for our senior residents! The City Strive Awards is an employee recognition program developed to encourage and recognize City of Midland employees that strive to exceed residents' expectations, exceed the highest standards of service to the community, and exemplify the City’s culture and values. For more info on the program or to nominate a deserving City employee, visit https://lnkd.in/gchEuYmU.