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?? At the GOVIT Leadership Summit & Symposium, we were inspired by Joel Pingel, Esq., Head of Government and Education for the Central West Region at Google Public Sector, as he shared transformative insights on the power of AI in government. Joel highlighted innovative examples, such as how AI is revolutionizing traffic safety through crash analytics and "move over" laws. ? One state is integrating data from its mock system—used during roadside stops—and transcribing it in the cloud to send real-time alerts via Waze or Google Maps. This approach helps reduce roadside accidents and fatalities by prompting drivers to slow down and move over. ? Another impactful application of AI discussed was the use of predictive analytics to foresee traffic incidents. By analyzing multiple datasets across state agencies, governments can strategically deploy resources like ambulances and adjust speed limits to enhance road safety. As Joel insightfully put it, "Institutional knowledge is not enough; how do we make a bigger impact and use AI technology for good?" Discover how AI is transforming traffic safety and government interactions with Citibot. Share your community's AI stories and join us in leveraging technology for good. Visit us at www.citibot.io. #aiingovernment #trafficsafety #smartcities #citibot

?? We're excited to share insights from the GOVIT Leadership Summit & Symposium 2024, where Alan Shark, Executive Director of the Public Technology Institute (PTI), delivered an impactful presentation. The discussion highlighted the transformative impact of AI on city and county operations, emphasizing the growing importance of citizen-facing technologies. Alan highlighted findings from PTI's second annual survey, showing that CIOs view AI as a game-changer in business operations. The real "aha moment" was discovering that citizen-facing technologies, like chatbots for voice and text interactions, are leading the charge. These tools are revolutionizing how cities deliver services to their residents, making interactions more efficient and responsive. ? Alan also raised an important question: "How do CIOs perceive AI's impact on business operations and security?" With AI agents now playing a pivotal role in cybersecurity and data analysis, it's clear that AI is reshaping these domains, too. But the question remains—who should lead these efforts? Alan suggests the Chief Information Officer, emphasizing the importance of centralizing oversight to harness AI's full potential across departments. Discover how AI is revolutionizing city services with Citibot's smart chat solutions. Enhance efficiency and community engagement through instant answers and interactive alerts. Ready to transform your city's operations? Explore more at https://www.citibot.io #aiingovernment #smartcities #citibot #publictechnology

?Join us at the GOVIT Leadership Summit & Symposium on November 19-21, 2024, at the JW Marriott Minneapolis Mall of America! We're excited to participate in this premier event that's shaping the future of government technology. The symposium offers invaluable opportunities to: ??Engage with cutting-edge innovations in A.I., machine learning, and cybersecurity technologies that are transforming government operations and service delivery ??Connect with industry experts and fellow IT executives during dynamic networking sessions and knowledge exchanges ??Participate in enriching roundtable discussions, keynote presentations, and focused learning sessions This year’s GOVIT Leadership Summit & Symposium promises to be an enriching experience, featuring diverse attendance, engaging roundtable discussions, keynote speakers, and numerous learning sessions. We look forward to engaging with you during the conference sessions and networking events. Learn more about Citibot before we meet: https://www.citibot.io/ #govtech #aiingovernment #govit2024 #govitsymposium

?? Laura Dunwoody, Director of Resident Experience for the City and County of Denver and one of our valued customers, shared insightful reflections on the transformative impact of AI in government communication at the Denver AI 2024 Summit, a conference focused on how government and the private sector can partner to use AI for good. ? "People are engaging with the City and County of Denver on more and more diverse topics, and we need to make a simple way for them to do that," she noted. This need led to the development of the chatbot, Sunny. Launched in March, Sunny now manages 40% of interactions on busy days. The rapid adoption of this tool underscores its potential for growth and highlights how AI-driven solutions can streamline municipal operations. At Citibot, we are committed to enhancing government-citizen interaction through our AI-powered chat platforms. Our solutions offer smart text messaging, web chat, and interactive text alerts, enabling residents to get instant answers, send service requests, and receive personalized messages and real-time alerts. This not only improves efficiency but also strengthens trust between governments and residents. Discover how Citibot can transform your community engagement with AI-powered solutions that enhance government efficiency and communication. Learn more about improving interactions in your city at citibot.io. Transform your community today! #artificialintelligence #governmentefficiency #communityengagement #citibot

?? We had a fantastic webinar discussion with Molly Hall, Communications Specialist at the City of Richmond Hill, Georgia, who shared her experience implementing Citibot’s chatbot, #Pearl, on their website and through text channels. One of the key highlights was how seamlessly Pearl was integrated into their existing systems. Molly mentioned, “One of the big positives of working with Citibot was how full-service you guys were through the implementation process. It really wasn’t a lot of prep on our end.” This showcased how Citibot delivers an efficient and hassle-free integration experience for government clients. ?? The aha moment came when Molly revealed that the community played a significant role in naming the chatbot. She said, “We actually let the community pick their top favorite from three different names, and they picked Pearl.” This step not only fostered community engagement but also ensured that the chatbot resonated well with the residents. Our mission is to build trust between governments and residents by providing accessible, AI-powered chat solutions that improve efficiency, enhance customer service, and facilitate real-time communication. We’re excited to see how Richmond Hill continues to leverage Pearl to benefit their community. Experience the power of efficient communication with Citibot's AI chat solutions like Pearl. Transform your city's interaction today at https://www.citibot.io #efficientintegration #communityengagement #realtimecommunication #citibot

?? At the recent Florida City & County Management Association (FCCMA) 2024 Annual Conference, Bratton Riley, our CEO and Co-Founder, delivered an inspiring presentation on how AI can revolutionize local government operations. Bratton addressed the real challenges faced by communications directors and IT teams in local governments. “Raise your hand if you think your communications director or your IT team is underworked,” he said. The reality is that these professionals are often overwhelmed, playing whack-a-mole with immediate crises and rarely having time to plan strategically. Citibot aims to give these professionals some of their time back, allowing them to focus on strategic initiatives rather than being bogged down by routine tasks. Our AI-powered chat solutions streamline efficiencies internally and improve customer service through smart text messaging, web chat, and interactive text alerts. This enables residents to receive instant answers, submit service requests, send personalized messages, and get real-time alerts. Join us in transforming local government operations! Let's empower professionals, enhance efficiency, and build trust with AI-powered solutions. Visit https://www.citibot.io to learn more. #aiforgovernment #efficiencythroughai #empoweringcommunities #citibot

?? Dive into our latest case study: "Transforming Governmental Services with Citibot." Discover how pioneering cities like the City of McAllen, TX, the City of Perry, GA, and Opelika are redefining community engagement through AI innovation. ?? In the City of McAllen, TX, integrating Citibot's "Ask McAllen' tool has revolutionized customer service by offering a seamless experience through text messaging and web chat, setting a new benchmark for effective communication. ?? Meanwhile, the City of Perry, GA, enhances community ties and speeds up problem resolution with Perry Points. This AI chatbot automates query handling and empowers residents to report issues effortlessly. ?? Opelika takes strategic collaboration to the next level by employing Citibot for emergency and non-emergency responses, streamlining communication, and ensuring swift action. Explore these strategies and more to see how AI can elevate your city's public services. Read the case study today. #citibot #cityservices #localgovernments #aiingovernment

?? Reflecting on our conversation with Sal Panto, the Mayor of The City of Easton, we're inspired by his profound insights into leading a community amidst a changing federal landscape. As Mayor Panto shared, "If you don't like people, you shouldn't be a mayor." This simple yet powerful statement serves as a reminder that leadership is rooted in genuine connection and understanding. Mayor Panto emphasized the importance of being deeply engaged with state and federal governments to drive the growth and well-being of a town like Easton, which recently celebrated its first population increase in 50 years. He highlighted the essential role of building personal relationships with key figures, from the governor to the local congressmen, to effectively advocate for the community's needs. ? A memorable moment was when he shared a light-hearted story about the different names he's addressed by—each representing a unique relationship and connection within his community. This reflects his belief in relatable and personable leadership, where knowing and engaging with residents personally is key. At Citibot, we echo this sentiment through our commitment to fostering transparent and effective communication between governments and their residents. Join us at Citibot in building transparent government communication. Discover how our AI solutions can enhance your community's engagement and efficiency. Explore more and see the impact we can make together at https://www.citibot.io #leadership #communityengagement #smartcities #citibot

?? Exciting Insights from our webinar with Bob Leek, Chief Information Officer of Clark County. With a population of 2.3 million and over 80,000 businesses, Clark County is a major economic driver in Nevada, requiring innovative solutions to provide seamless municipal services across five cities. "In a county where more people live in unincorporated areas than in the cities collectively, the challenge is to deliver a seamless experience for all residents and visitors," Bob highlighted. ?? Bob emphasized the importance of a Federated model in supporting the county's growth, stating, "We prefer to empower departments with tech-savvy individuals who can manage their own technology while reserving core functions like network and cloud services for the CIO's office." This strategic approach ensures Clark County invests in technology that truly enhances public service outcomes. Citibot plays a pivotal role by offering AI-powered chat solutions tailored for government use, enhancing efficiency through smart text messaging, web chat, and interactive alerts. This not only improves customer service but also strengthens the communication bridge between governments and residents. Explore how Citibot is transforming local governments public services with smart AI chat solutions! Discover the future of local government interaction and share your vision for your community. Visit us at https://www.citibot.io to learn more! #aiinnovation #governmenttechnology #smartcities #citibot

Honoring all veterans today. Thank you for your service and sacrifice. #VeteransDay