Technical Issues Shouldn't Frustrate Customers—We're Here to Help A glitch, an error, a system failure—these can frustrate customers and impact their trust in your business. But the right technical support team can turn frustration into confidence. At Chat Pandas, our human-driven, AI-assisted approach ensures that every issue is handled with speed, accuracy, and a touch of empathy. We don’t just fix problems. We build trust. And that makes all the difference. ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #TechnicalSupport #CustomerExperience #HumanTouch #AIinCustomerService #ChatPandas #TechSupport #CustomerServiceExcellence #EmpathyInSupport #HumanDrivenAI #ChatPandas
ChatPandas
外包与离岸外包业务咨询
Miramar,Florida 11,209 位关注者
We are an outsourcing agency like no other as we help redefine the customer service landscape.
关于我们
Being a subsidiary of Live Chat Worldwide , we at ChatPandas are a global omni channel support provider that help companies deliver an exceptional customer experience. Day in and day out, we tirelessly work with companies across the globe by offering them an outsourced solution which has your customers as our focal point.
- 网站
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https://www.chatpandas.com
ChatPandas的外部链接
- 所属行业
- 外包与离岸外包业务咨询
- 规模
- 201-500 人
- 总部
- Miramar,Florida
- 类型
- 私人持股
- 创立
- 2014
- 领域
- Email and Chat Support、Customer Experience Management、Customer Support、Technical Support Center、Call Center Support、Live Chat Support、Email Support Center、Outsourcing和Contact Centers
地点
ChatPandas员工
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Muhammad Usman Butt
Data Analyst @ChatPandas | Planning & Reporting | Customer Experience (CX) | Fintech | Performance Management & Analytics | Fraud & Risk Management |…
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junaid naseer
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Syed Abdullah
Customer Success Specialist
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Usman Yousaf Meera
Senior Customer Support Executive at Chatpandas
动态
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Why Technical Support Needs a Human Touch When customers face technical issues, they don’t just want solutions—they want reassurance. They need to feel heard, understood, and guided with expertise. Chat Pandas blends human-driven, AI-assisted support to ensure that customers get not just quick resolutions but also a human touch. Our approach? CS done by humans, for humans. Redundant tasks that waste productive time, done by AI assist solutions. This way; we resolve complaints faster, keep customers engaged without ever needing to ask them to wait! ?? Fast, efficient, and empathetic technical support. That’s what we do best. ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #TechnicalSupport #CustomerExperience #HumanTouch #AIinCustomerService #ChatPandas
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?? Why Settle for Good Support When You Can Have the Best? ?? Tech support isn’t just about fixing issues—it’s about delivering seamless experiences that keep customers coming back. At Chat Pandas, we provide expert Tier-3 support for enterprises and SaaS companies, ensuring every interaction adds value to your business. Why Partner with Us? ? Expert Tier-3 Support – Handling complex issues with ease, so your team can focus on innovation. ? 95% SLA Achievement – We meet and exceed service level expectations consistently. ? 93% Customer Satisfaction – Because great support = happy customers = business growth. ? Seamless Integration – We fit right into your systems without disrupting your workflow. Ready to scale your technical support without the headaches? ?? Find out how we do it! ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #TechIndustry #BPO #OperationalExcellence #CustomerSupport #BusinessGrowth #TechnicalSupport #SaaS #CustomerSuccess #Outsourcing #ChatPandas
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?? Tech Companies: Elevate Your Game with Strategic BPO Partnerships! ?? In the fast-paced tech industry, staying ahead requires more than just innovation—it demands operational excellence and exceptional customer service. Did you know that 89% of tech companies prioritize operational efficiency to maintain their competitive edge? Business Process Outsourcing (BPO) is emerging as a game-changer, enabling tech firms to: ?Manage High Customer Expectations: Deliver 24/7 expert IT support to keep users satisfied and loyal. ?Scale Seamlessly: Adapt to growth with flexible support that meets increasing demands without overburdening your team. ?Optimize Costs: Reduce expenses on in-house support teams, freeing resources for innovation and development. By partnering with specialized BPO providers, tech companies can focus on what they do best—innovate and grow—while ensuring their operational backbone is robust and responsive. Curious about how BPO can transform your tech business? Dive into our latest insights to discover strategies that leading companies are leveraging to stay competitive: https://lnkd.in/da5bGm-n ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #TechIndustry #BPO #OperationalExcellence #CustomerSupport #BusinessGrowth
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Limited Context Retention & Personalization Imagine calling support, explaining your issue, and then being transferred—only to explain everything again. Frustrating, right? ?? AI forgets context over long conversations. ?? AI treats every interaction as a new one. ?? AI struggles to personalize beyond predefined data. This is why Chat Pandas champions a Human-Driven, AI-Assisted approach—where AI supports humans, not replaces them. Real people remember, adapt, and care. ?? When customer service is personal, loyalty follows. That’s why our agents don’t just respond—they build relationships. ?? Ever had an AI chatbot completely forget what you just said? Let’s talk! Stay ahead with responsive and reliable service. ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #CustomerSupport #24/7Support #CustomerSatisfaction #CXSolutions #Humandriven #Aiassist #Customerexperience #efficiency #productivity
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Lack of True Human Understanding ?? AI can respond, but can it understand? ?? AI can recognize words, but can it sense frustration? ?? AI can follow scripts, but can it calm an angry customer? AI lacks empathy, emotional intelligence, and cultural awareness—three things that define exceptional customer service. At Chat Pandas, we believe in a human-first, AI-assisted approach where technology enhances, but never replaces, real human connection. Because at the end of the day, customers don’t just want answers—they want to be heard, understood, and valued. ?? ?? Would you trust AI alone to handle an upset customer? Let’s discuss. Stay ahead with responsive and reliable service. ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #USfocusedCustomerSupport #24/7Support #CustomerSatisfaction #CXSolutions
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We are looking for Customer Service Agents with Neutral English accents and excellent conversational skills. If you fit the bill, send us your resume on: [email protected] or, simply walk in between 12 pm - 9 pm at Chat Pandas GITMIT Co-working Space 13-J Alizeb Road, Near Firdous Market Gulberg III, Lahore - Pakistan
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In a world driven by AI, Chat Pandas stands out by bringing the human touch to every interaction. Our agents are trained to empathize, listen, and build connections that go beyond just solving problems. Why Choose Chat Pandas? ?Agents with excellent soft skills ?Empathy-driven customer interactions ?Memorable experiences for your customers At Chat Pandas, we believe that while technology enhances efficiency, it’s the human connection that truly makes the difference. ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #empathy #CustomerExperience #softskills #Relationship #Personalisedservice #customerservice #humandriven
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We’re #hiring a new Junior Technical Content Writer in Lahore, Punjab. Apply today or share this post with your network.
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Scale Effortlessly with BPO Partnerships Rapid growth is exciting but can strain internal resources. BPO services offer scalable solutions, allowing tech companies to manage increased workloads without compromising quality. Focus on your core competencies while we provide the support you need to thrive. Advantages: ?Flexible scaling ?Dedicated support teams ?Cost-effective resource management ?? Visit us: chatpandas.com ?? Explore more services: https://lnkd.in/dHmtYQm9 ?? Explore our benchmarks: https://lnkd.in/dx4Z3fHB ?? Learn about the industry: https://lnkd.in/da76wYM9 ?? Email: [email protected] ?? Book a demo: https://lnkd.in/dmavr_tU ?? Send us a direct message on LinkedIn! #TechSupport #BPO #CustomerSatisfaction #Innovation #TechIndustry ?
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