Charlestowne Hotels

Congratulations to French Quarter Inn, Charleston, SC, our 2024 Q4 recipient of the C.R.O.W.N. Award! French Quarter Inn has long been recognized as a top performer, consistently delivering outstanding results and earning national acclaim in leading travel publications. This quarter, they reached new heights, achieving near-perfect scores across all key performance metrics to secure the top spot in our portfolio. Their dedication to excellence makes them truly deserving of this prestigious company award. The C.R.O.W.N. Award—Charlestowne’s Recognition of Winning Numbers—honors properties and their leaders for excelling in both quantitative and qualitative performance benchmarks. Congratulations to the entire team at French Quarter Inn!

We are proud to announce our 2024 Corporate Employee of the Year is Angela Muschek, SHRM-CP, Director of Human Resources! Angela leads with an unshakable moral compass, always ensuring that we do what’s right, not just what’s easy. She upholds the highest standards for our people, our policies, and our culture. Angela doesn’t just support our employees—she champions them. She ensures every team member, from the home office to our properties across the country, feels heard, valued, and protected. She embodies what it means to put people first. If you’ve ever received a call, an email, or even a simple note from Angela, you know she believes in you. She encourages, supports, and celebrates our wins, big and small. Her enthusiasm for Charlestowne Hotels and its people is unmatched. Congratulations?Angela!

We are proud to announce our 2024 General Manager of the Year is James Barnett of Deer Path Inn! James has an incredible instinct for crafting unique experiences and initiatives that enhance both the guest and employee experience. His creativity in programming ensures that the hotel remains fresh, engaging, and relevant, always delivering something unexpected yet perfectly fitting for the brand. Through his leadership, Deer Path Inn continues to be recognized, most recently acknowledged?by Travel + Leisure as the #1 Resort Hotel in the Midwest, reinforcing its position as a market leader and setting a new standard for excellence. Managing Deer Path Inn requires meticulous financial oversight, operational precision, and a commitment to excellence—all of which James has delivered in remarkable fashion. Congratulations James!

USA TODAY?asked a panel of travel experts to nominate their top picks for new hotels from the last year and a half—and we’re overjoyed to share that Hotel Verdant?was awarded?#4 Best New Hotel in the United States! ? Nestled in the heart of Monument Square in Racine, Wisconsin, Hotel Verdant offers a peaceful, eco-friendly retreat with stunning views. Travel experts loved the hotel’s stylish, sustainable rooms, “farm-to-fork restaurant” and rooftop cocktail lounge, calling it the perfect blend of comfort and conscientious luxury. ? Congratulations to the Hotel Verdant team on this exciting honor!

When it comes to integrating AI into the hospitality experience, the real opportunity isn’t using AI to automate processes, but instead leveraging AI to enhance what already makes hospitality special: personal, thoughtful service.??In his latest byline for?Hospitality Technology,?Max Spangler?reflects on how AI has evolved and shares insights on how it can help hoteliers elevate their hospitality services. https://lnkd.in/gWmqx27Y

What can guests expect to see on dining menus in 2025? From more elevated brunch menus to health-conscious tasting menus,?Matthew Barba?shared what the biggest food and beverage trends of the year will be. https://lnkd.in/g_u3STFv

At Charlestowne Hotels, we treat every hotel as its own unique brand, ensuring that each one shines in its own light while we work quietly behind the scenes.?Michael Cady?spoke with?Hotel Business Magazine?about our brand-building expertise, which ranges from work on nearly 50 independent properties to soft-branded hotels like The Memphian (Tribute Portfolio) and Hotel Marcel (Tapestry Collection by Hilton). https://lnkd.in/e22ia_Vz

At Charlestowne Hotels, we pride ourselves on developing creative programs for our properties inspired by each destination’s local flavor. At?The Memphian Hotel, a Tribute Portfolio Hotel Hotel, the all-new Caviar Concierge has curated a stunning selection of handpicked caviar varieties that pair perfectly with the hotel’s top-shelf champagne offerings. The just-launched Caviar on Demand program is available daily and can be elevated with The Memphian’s intimate private tasting, where the Caviar Concierge guides guests through perfect pairings. ? https://lnkd.in/eeRKAW4V

Hotels are continuously seeking innovative ways to stand out, particularly in college towns.?Gareth Brown?spoke with?Hotel Dive?about how Charlestowne develops immersive moments for guests, including the emergence of specialized amenities tailored for students and faculty, and?employing students in guest-facing positions to create personal connections between visitors and staff. ? https://lnkd.in/eNhjSYxi

It brings us immense pride to share that Vice President of Marketing,?Jennifer Jost,?has been voted a?40?Under?40?Award winner by?Charleston Regional Business Journal. Honorees were specifically chosen based on their career achievements and philanthropic efforts in the community.? ? With a robust 12-year background in the hospitality industry and 15 years in marketing,?Jennifer?has carved out an impressive career path marked by innovation and leadership. Her 9 year journey at CH from Marketing Manager to VP of Marketing is a testament to her dedication and fresh perspective. Congratulations on this well-deserved honor,?Jennifer!