Chargeflow

If profitability is a DTC art form, then Ravi Melwani is Picasso. Learn how he was able to reduce Obvi's monthly overhead by $140K using one simple trick you can implement right away: Source: Chew On This

If there's one thing we can advise you on, it's that in 2025, you should not be afraid to fight for what was yours in the first place. Our Head of Customer Success, Dror Gazit, couldn't have said it better: (Video source: Chew On This)

A profit-first mindset has been our North Star since day one... When Avia Chen and I were running our eCommerce subscription business, we kept profitability and self-sufficiency at the forefront and took the company from zero to eight figures in less than 30 months without raising capital or having self-funding, all from doubling on cashflow management. Listening to Yoni Elbaz (Loox) on the Startup for Startup podcast, sharing how he scaled his startup to multi-million dollar revenues without funding, really resonated with us. When we launched Chargeflow, we applied this same philosophy to SaaS. Instead of burning millions on product development first, we focused on solving a problem we deeply understood, prioritizing go-to-market efforts and revenue results. This mindset not only keeps us capital efficient but also allows us to make the most of our venture capital backing. We're raising capital to maintain our momentum and drive rapid growth, which is crucial in today’s competitive market. Sharing some principles that drive this approach: - GTM Strategy - We prioritized go-to-market efforts before diving into product development, testing with real customers through a human-in-the-loop approach. - Strategic Partnerships - We targeted key ICPs based on where they were already active, then doubled down on what worked by capitalizing on marketplaces where our customers were most engaged. - Value Communication - We ensure our customers recognize the time and money they save, consistently reinforcing the impact of our solution while maintaining a user-first and agnostic approach to their needs. - Disruptive Pricing - We eliminated "double charging" for chargebacks with a unique usage-based, pay-on-success model. By analyzing existing market solutions, we created something truly unique that better serves our customers and eventually shifted the industry's approach. - Aligned Incentives - With unique business models, creative sales incentives are key, as there’s no standard precedent. Our sales team shares in our success with a compensation structure that rewards wins while managing risk. While finding the perfect formula is challenging, we remain committed to keeping the team motivated and aligned with our goals. This is the foundation. Success, in my opinion, isn’t about burning through millions faster - it’s about staying laser-focused on rapid growth with a profitable mindset and self-sufficiency, while deploying the right amount of capital in the right place at the right time. One of the major issues chargebacks are causing today, is cashflow instability - and we're improving that by responding faster to chargebacks, improving win-loss performance, and preventing PSPs' cash reserves by reducing payment risk.

2.1M → 6.7M → That’s 219% 25% → 70% → That’s 180% You may ask, what are these two numbers? The first one is the revenue increase that Ben Perkins' &Collar had in 2024. The second one is the chargeback win rate increase they had since downloading Chargeflow. Some things just make sense. Installing Chargeflow is one of them. ?? Source: Chew On This

One of my favorite topics... Chargeback in your business, the impact it makes, and how to fight back! At HexClad Cookware, we use Chargeflow to help us fight chargeback fraud and this podcast (link in comments) goes into details about our success. Take a listen and hear what you might not be thinking about: ?The Impact of Chargebacks on Businesses ?The Nature of Chargeback Fraud ?Strategies for Preventing Chargebacks Thank you Dror Gazit for being such a great partner and helping us in this fight! #Fraud #D2C

?? New Grow With the Flow Episode Alert What happens after a successful exit? For Ben Jabbawy, it’s the start of a whole new chapter. In this episode, Ben takes us through his journey—from founding and scaling Privy to 20K paying customers, mastering product-led growth, and navigating the challenges of early-stage entrepreneurship, to his current venture, Grocers List. Whether you’re an aspiring founder or scaling your business, this episode is packed with insights you don’t want to miss. Find the link in the first comment!

Chargeflow Expands to New York City with Flatiron District Office, New VP Sales Hire, Strengthening Global Presence and Growth https://ow.ly/6p6150V6VSt #Sales #technology #B2B #Salestech #Salesforce #Chargeflow

?? Big Apple, Even Bigger News: We're taking a bite out of NYC We're thrilled to announce the opening of our new New York offices. ?? Learn more via latest press release: https://lnkd.in/dAxiYxCi

Picture this: You're managing customer support at a growing e-commerce brand. This is how you start your day: - Check emails - See nothing but chargebacks - Manually gather payment data from Stripe - Search through customer messages - Build evidence files by hand - Lose precious time on tasks that could be automated The new way: - Connect your platforms once - Let AI handle the heavy lifting - Focus on growing your business - Watch your chargeback win-rate soar Manual Disputes: = a relic of the past.

Chargebacks are becoming a major problem for SaaS. Want proof? We've got insights from a leading Silicon Valley VC on that matter. Check it out: https://lnkd.in/d65szvE5 #SaaS #SiliconValley #Tech #Startups