ChargebackHelp

AI and automation promise big things— hands-free fraud detection, faster resolutions, and fewer chargebacks. But let’s be real: fraudsters are using AI too, and no tool is foolproof. Learn how AI can fit into your fraud & chargeback prevention game plan as we take a look at the good, the bad, and the reality of AI anti-fraud tools.. #AI #Chargebacks #FraudPrevention #Automation #Ecommerce #PaymentsIndustry

Merchants: Are you frustrated by customers disputing valid purchases? You’re not wrong to be... They used to call it “friendly fraud,” but the term was so rich in irony, the payments industry now prefers to use its more technical equivalent “first-party fraud.”? Learn some effective strategies to reduce the sting of this unfriendly type of fraud, no matter what it’s called. ?#chargebacks #ecommerce #payments #customerservice

Chargebacks can have an outsized impact on smaller merchants, who often have limited resources to address them. See what proactive steps can be taken, even with minimal budgets or staff, and hear from other small merchants dealing with these challenges... #chargebacks #ecommerce #smallbusiness #payments

It’s almost 2025. Do you know where your ratios are? Next year, the new Visa Acquirer Monitoring Program (VAMP) will hit the ecosystem with tighter dispute & fraud ratios. Visa is already starting to inform many acquiring banks that their portfolios currently exceed the impending VAMP ratio thresholds. Merchants can expect the pressure to trickle down as their acquirers scramble for compliance.?ChargebackHelp wants you to stay one step ahead! If you are unsure what your processing ratios are vis-a-vis fraud and disputes, we got you covered. #regulations #fraud #disputes #compliance #cardnotpresent #chargebacks

Mail Order/Telephone Order numbers may be down in the age of eCommerce, but they’re not out. Many merchants still generate revenue through MOTO transactions as part of a well-diversified retail strategy. If you’re processing orders over the phone or through “snail mail” you’re facing unique challenges when it comes to preventing chargebacks. Check out our recent article to learn what it takes to navigate those challenges. #fraud #mailorder #moto #telesales #payments #chargebacks #transactions

Dispute prevention begins with strong authentication. Google and Apple are making important strides in reducing friction and enhancing security at the point of sale, and merchants should take note. In under five minutes, you can learn what they’re up to and what it means for your transaction stream in our most recent article. #fraud #ecommerce #payments #chargebacks #authentication #transactions

Last week we teamed up with Reach to explore the fundamentals of chargebacks and transaction disputes. This week Vinay Shiriwastaw joined Pablo Torres to outline the range of tools that exist to tackle chargebacks, disputes, and friendly fraud as well as chat about new changes coming to the industry in 2025, such as the Visa Acquiring Monitoring Program (VAMP). This week’s episode: “Tools to Combat Chargeback Fraud” https://lnkd.in/g7fD9wt8 Last week’s episode: Everything You Need to Know About Chargebacks https://lnkd.in/gMKwWXJC Thank you once again to our partners at Reach for inviting us to provide our insights. #fraud #ecommerce #payments #chargebacks #podcast

DisputeHelp CCO Vinay Shiriwastaw joined Pablo Torres, Head of Compliance and Risk Operation at our partner Reach, in the studio to explore the fundamentals of chargebacks and transaction disputes. https://lnkd.in/gMKwWXJC Like what you see and want to learn more? Be sure to stay tuned for episode two where they’ll look at what the future holds for the industry, and outline the tools available to tackle these growing challenges. Thank you to our partners at Reach for inviting us to provide our insights into this incredibly important topic. #fraud #ecommerce #payments #chargebacks #podcast

Family, friends, co-workers, customers, and partners across multiple areas of the southeastern US have endured a lot in recent weeks – having survived not one, but two major hurricanes that have disrupted all aspects of daily and professional life. These hurricanes brought intense winds, heavy rainfall, and flooding – leading to power outages, damage to homes and other infrastructure, and worst of all serious injuries and loss of life. As the region focuses on recovery, we want to commend everyone who has stepped up to help communities in need – be it first responders, utility workers, everyday citizens, and others. For anyone looking to join us in donating to recovery efforts, here are some charitable services that are making a difference in the region. RED CROSS: https://lnkd.in/ezU7TXM DIRECT RELIEF: https://lnkd.in/gE6BXC9v? AMERICARES: https://lnkd.in/eV3rsZrZ

?? We're Hiring: Enterprise Relationship Manager - Americas ?? DisputeHelp, part of the ChargebackHelp portfolio and a global leader in fintech, is expanding! We provide innovative solutions for managing post-authorization disputes, chargebacks, and first-party fraud, empowering our clients to protect, retain, and grow their merchant base. We're looking for a dynamic Enterprise Relationship Manager to support our Tier 1 acquirer clients in the Americas region. If you have experience in the payments industry and expertise in fraud and dispute management, this is your chance to make a significant impact with a fast-growing, cutting-edge company. Join a collaborative team transforming the chargeback and disputes ecosystem! Apply now ?? #Fintech #ClientSuccess #RelationshipManagement #Payments #Hiring #CareerOpportunity #FraudPrevention #Chargebacks