Chalmers St. Consulting

Don’t Let Bias Ruin Your Discovery Process! When conducting discovery—whether in business, operations, or consulting your own assumptions can cloud your judgment. Context, culture, and personal bias can impact the reliability of your insights, leading to flawed decisions. In this article, I share real-world lessons from my time at Motorola, where I learned the hard way that jumping to conclusions can derail meaningful discoveries. Learn how to approach discovery with clarity, objectivity, and an open mind—and make better decisions because of it.

Are Your Processes as Efficient as You Think? Discovery isn’t just about gathering information—it’s about visualizing it. Like the Swim Lane Map, it reveals hidden inefficiencies, decision bottlenecks, and misaligned handoffs between teams. In this article, I break down the power of process mapping and why it’s essential for creating streamlined, effective workflows.  🔹 Are you mapping your processes the right way? 🔹 Could your team benefit from a clearer, more aligned workflow? Read the full article to find out! 👇

Harness the Power of Data-Driven Discovery Tired of relying on guesswork to solve problems? Quantifying the Discovery shows you how to turn observations into actionable insights with simple, effective data collection steps. Packed with real-world examples and practical tips, this guide reveals why collecting your data is the key to uncovering hidden opportunities and making smarter decisions. Ready to transform your approach? Click now to discover how!

Waste Walks In Action: Your Secret Weapon for Workplace Optimization Want to supercharge your problem-solving skills? Waste Walks In Action might be the answer. This powerful tool can help spot inefficiencies, bottlenecks, and other productivity killers. In this article, we'll explain a Waste Walk In Action and why it's a valuable tool for any organization. We'll also explore how to conduct a Waste Walk and use the insights gained to drive continuous improvement. Ready to optimize your workplace? Click to learn more!

Discover how combining observation with strategic interviews can unlock hidden insights and perceptions in your operations. This article shares proven techniques and essential questions to ask, helping you reveal the unseen, build trust, and drive impactful change within your organization. Dive in to enhance your discovery process and motivate transformation! #DiscoveryProcess #InterviewsMatter #OperationalInsights #ProcessImprovement #ActiveListening #UnlockingPotential #ChangeManagement #BusinessSuccess #ContinuousImprovement #EffectiveLeadership

I just published an article about the importance of process observation in Lean methodology, inspired by the teachings of Taichii Ohno. In it, I discuss how careful observation takes time, requires concentration, and focuses on understanding the process rather than jumping straight to solutions. Through a series of observations, we can uncover waste and variations in operations that often go unnoticed. This investment of time is crucial for making effective improvements and ensuring that solutions are based on a thorough understanding of the work being done. Let’s shift our mindset from fixing problems to truly learning from the processes we observe. Check it out here: [insert link to your article] #Lean #ProcessObservation #ContinuousImprovement #TaichiiOhno #LeanManufacturing #WasteReduction #ProcessImprovement #OperationalExcellence

🚀 New Article Series: Mastering Discovery in Continuous Improvement 🚀 I’m kicking off a new series focused on discovery—a key first step in continuous improvement. I’ll cover essential techniques like process observation, waste walks, and data gathering, plus soft skills for presenting findings effectively. Stay tuned for insights on how to better understand and enhance your organization’s performance. I’d love to hear your thoughts on this theme and any other topics you’re interested in! #ContinuousImprovement #Discovery #Leadership #ProcessImprovement

In this article, we explore the crucial role of habits and routines in sustaining improvements within organizations. While making improvements is one challenge, maintaining them requires the deliberate formation of good habits. Discover how consistent routines can free up mental space for higher-order thinking and ensure that improvements stick over the long term. #ContinuousImprovement #Leadership #Habits #ProcessControl #SustainedSuccess

🔍 Spotting Hidden Forces Against Workplace Integrity 🔍 Integrity in the workplace is challenged by the ease of avoiding promises, leading to a culture of unaccountability and declining standards. 🚀 Example: Failed 5S Programs 🚀 Many 5S initiatives start strong but fade as commitments are forgotten, leading to disorganization and inefficiency. 🌟 Solutions for Sustaining Integrity 🌟 Lead by Example: Leaders must model integrity. Encourage Accountability: Document and review promises regularly. Embrace Constructive Friction: Address missed promises openly. Act with integrity daily and inspire others to do the same, driving continuous improvement and long-term success! 🌟