CEO.works

I recently spoke with Liz Benison, Group Chief People & Transformation Officer at ISS A/S, about how her organization is connecting people, technology, and strategy—at scale. ISS employs over 300,000 people globally. Many of them join as a step out of poverty. And yet what Liz and her team are building isn’t a social program. It’s a high-performance system grounded in respect, smart use of AI, and clear management accountability. A few things stood out: ?? Purpose is not a slogan. It’s embedded in the work—and it's a competitive edge. ?? Frontline managers are the performance system. When equipped and trusted, they become mini-CEOs. ?? Technology can humanize, not depersonalize. AI is helping ISS onboard better, retain more, and create consistency at scale. ?? Experience matters. The moments that matter most to employees are now being managed with intention—and it’s paying off. Liz brings real clarity—the kind that comes from scars, not slides. And it shows. I am grateful to have had the chance to sit down with her and have this wonderful discussion. ?? You can listen to our full conversation here: https://lnkd.in/gm9vSXmY #Leadership #PeopleStrategy #ValueCreation #TalentToValue #FrontlineLeadership #HR #Performance CEO.works Sandy Ogg Michael Ogg Lori MacIsaac Cherilyn Vossberg Chris Gagnon Megan Blouin

Most CEOs wouldn’t think to ask their Chief People Officer: Where are we at risk of missing our value targets because of talent? But they should. A CFO comes to the table with tools—the P&L, balance sheet, and cash flow—to help forecast outcomes and guide decisions. The CPO needs tools too. In this short piece, I lay out a playbook for CPOs who want to serve as the CEO’s talent capital advisor. It includes: – A Value Agenda – A List of Critical Roles – A Talent Capital Balance Sheet … and a metric I call the click score—which helps forecast value delivery from the roles that matter most. My question for you: What would it take for your CPO to show up as your talent capital advisor? Read the article here and let me know what you think. #ValueCreation #CPO #TalentStrategy #ExecutiveLeadership #ClickScore #CEOInsights #HumanCapitalCEOCEO.works Hein J.M. Knaapen Chris Gagnon Lori MacIsaac Michael Ogg

In many companies, talent work gets spread too thin. But if you're a CEO—or a CHRO—you need to focus your energy on just four things: ??Succession for the few roles that truly drive performance. ??Leadership that delivers results—today and tomorrow. ??Critical capabilities that make your company competitive. ??The ability of your management team to perform at the right level. These are the few things that move the needle. In this short clip, I explain why they matter—and why they should guide your talent agenda. ?? Watch the clip and let me know—what would you add or take off this list? #leadership #CHRO #CEO #successionplanning #talentstrategy #valuecreation CEO.works Sandy Ogg Lori MacIsaac

“If you really want to pursue joy, you’ve got to practice gratitude.” That’s what Sam Shriver said toward the end of our conversation. It stuck with me. We’d spent an hour talking about family, leadership, setbacks, and legacy. We laughed about basketball and nicknames. We remembered what it was like to be young, full of drive, and not quite as wise as we thought we were. But that one line brought the whole thing home. Sam has built a life with purpose. He’s made a mark in leadership development. But more than that, he’s found his way to joy—and he’s clear on how he got there. Gratitude. It’s a small word with a big impact. And for Sam, it’s not just an attitude. It’s a practice. Take a listen to the new episode of Sandy on Talent. Then let me know—what helps you pursue joy? ?? https://lnkd.in/e9zyCMqP ?? Looking forward to your thoughts in the comments. #ClickCrew #Podcast The Center for Leadership Studies Michael Ogg CEO.works Curve Test Centers Diamond Allegiance Diamond Sports Foundation

When I spoke with Tracy Smith, we got into what it really takes to build a team that can compete at the highest level. It’s not just about having great players—it’s about how well the work, the role, and the talent fit together. Because if they don’t align, you’re just introducing risk. That’s what separates teams that win from those that just hope to win. And it’s just as true in business as it is in baseball. In our latest episode, Tracy and I break down what it takes to build a team designed to win. Give it a listen and let me know—where have you seen misalignment cost a team its shot? #ClickCrew #Leadership #WinningTeams #TeamAlignment #HighPerformance #TalentStrategy #BusinessAndSports #SuccessByDesign #CEOPerspective #PerformanceMatters CEO.works Diamond Allegiance Curve Test Centers Michael Ogg

We're proud to sponsor this year’s Private Equity International Operating Partners Human Capital Forum, the leading industry event focused on the intersection of talent and value. Co-founder Sumeet Salwan will moderate a discussion Tuesday afternoon on Human Capital Due Diligence alongside an accomplished panel. Thanks to Patrick Allen of Cerberus Capital Management, Katie Czerepak of Bain Capital, James Down of CPP Investments | Investissements RPC and Jess Weber of Prelude Growth Partners for participating. Look forward to seeing some of you next week. If you’re attending the conference, reach out to Sumeet, Michelle N. or Daniella Patrick so we can meet in person. #PrivateEquity #ValueCreation #HumanCapital #TalentDueDiligence #PrivateMarkets #OPHC25 #OperatingPartner

Erik Bakich’s journey is a masterclass in leadership. He started as a volunteer assistant. Now, he’s the head coach of @Clemson Baseball—building a powerhouse, not just in performance, but in culture. Erik has a clear strategy for winning: develop talent, build great teams, and create the conditions for success. In this episode of Sandy on Talent, we get into how he does it. I'm excited to share this conversation with you. Go here to listen → https://lnkd.in/ejeDPFYV #ClickCrew #Leadership #CoachingJourney #ClemsonBaseball #BaseballExcellence #CollegiateSports #SportsLeadership #GrowthMindset #PlayerDevelopment #CoachingSuccess #StrategicLeadership #InspiringStories #PodcastPromotion #SportsPodcast #ErikBakich CEO.works Curve Test Centers Diamond Allegiance Michael Ogg Tom Judge

Spring is a natural checkpoint—a time to assess, adjust, and move forward. This month’s Sandy on Talent newsletter is out, with insights on: ? Connecting talent to value—because talent alone doesn’t create results. ? Lessons from leaders who’ve turned setbacks into inflection points. ? Why the best leaders don’t just listen—they know who to listen to. ??? Check it out here #SandyOnTalent #Leadership #ClickCrew CEO.works Curve Test Centers Diamond Allegiance

In the C-suite, not every decision is popular—but the right ones drive performance. When your CHRO sets priorities that may not please everyone, your support is crucial. Without that air cover, don’t expect them to deliver what truly matters for the business. What are your thoughts on this? CEO.works Sandy Ogg Bill Allen Joydeep Mutsuddi Cherilyn Vossberg Chris Gagnon #Leadership #CHRO #Csuite #Strategy

Andrew Fitzmaurice runs Nord Anglia Education, one of the most impressive education networks in the world. His approach? Personalization—not just in theory but in practice. In our conversation, he explained that tailoring education to each student’s needs isn’t just a nice idea—it’s the engine behind creativity, innovation, and results across Nord Anglia’s schools worldwide. ?? Listen now: “007: Transforming Global Education: Leadership Insights with Nord Anglia CEO Andrew Fitzmaurice” #Education #Leadership #Innovation #GlobalEducation #Podcast #AndrewFitzmaurice #NordAnglia #EducationalLeadership #OnlineLearning #Resilience #CareerGrowth #ProfessionalDevelopment #FormulaOne #AdaptiveLearning #IMGAcademy #ClickCrew Michael Ogg CEO.works Curve Test Centers Diamond Allegiance