The Center for Hospitality Research

This article is an In-Depth Analysis of Gender Equality in the Travel and Hospitality Industry. The CHR partnered with Women Leading Travel & Hospitality to study people’s perception of gender in the hospitality workplace. Above are the key points examining the strides made, persistent challenges, and initiatives driving inclusivity, but for more details, you can read the article here https://lnkd.in/g5Xsp5gE

This ThrowBack Thursday we are revisiting Sherri Kimes and Jeannette Ho's article from 2019. “Implementing Revenue Management in Your Restaurants: A Case Study with Fairmont Raffles Hotels International” integrates a five-step process typically used in restaurants to advance hotel food service. To see the results of their experiment reference this link https://lnkd.in/gNKxzari

A quick quote from Dr. Chekitan S. Dev CHC, ISHC and Ashley Ellsworth Bird's article, “Hotel Brands’ Competitive Performance Mapping: A New Way to Identify Strong, Troubled and Weak Brands” that we highlighted on Wednesday. To find out more about their recent article click this link https://lnkd.in/g2qW2tXb

Join us for our annual Data Analytics Roundtable in Spring 2025. This unique forum brings together hospitality analytics leaders to explore data-driven decision-making in the industry. Participants will collaborate on shaping the future of hospitality analytics, gain actionable insights, and build cross-disciplinary connections. This event offers a valuable opportunity for analytics professionals to influence the industry's data utilization. Outlined above are the various sectors of the industry we are looking to include. If you are interested please DM your organization, email, and what sector you are apart of to be forwarded more information. We look forward to this event and all of its participants. Hilton IHG Hotels & Resorts Marriott Hotels Qualtrics SalesforceAmadeus Expedia Group IDeaS Revenue Solutions Best Western Hotels & Resorts PM Hotel Group Deloitte Choice Hotels International Host Hotels & Resorts ZS AHLA Foundation FourSeasons Incorporated Wyndham Hotels & Resorts MGM Resorts International Hyatt Place Pebblebrook Hotel Trust (NYSE: PEB) Extended Stay America Red Roof Inn STR Accenture PwC Sabre Corporation Oracle Microsoft IBM Google Amazon Web Services (AWS) Salesforce

Highlighting our 2024 Articles… Starting with “Hotel Brands’ Competitive Performance Mapping: A New Way to Identify Strong, Troubled and Weak Brands” which you can read in full at https://lnkd.in/g2qW2tXb. Outlined above are the main ways to determine the strength of a brand. The article goes into greater detail and provides insights for brands. Dr. Chekitan S. Dev CHC, ISHC Ashley Ellsworth Bird

The CHR is excited to welcome Gloria Lane '28 to the team! ?? Gloria is a Communication and Media Studies major, and in her role as CHR Social Media Assistant, she will be managing the Center's LinkedIn account. She's most excited about developing her social media skills while helping the CHR grow. A fun fact about Gloria is that she sings in the Cornell chorus.?? Welcome, Gloria!

Bi-weekly, The Center For Hospitality Research will be highlighting past articles for Throwback Thursday! This week, we are revisiting Carolyn Corda's article from 2022 titled "Shifting Loyalties: Where Has All the Love Gone?". She discusses the loss of loyalty in the travel and hospitality industry and her researched solutions. You may read the full article here https://lnkd.in/gh2mSnww alt text: Throwback Thursday, Highlighting past articles in the present. Shifting Loyalties: Where Has All the Love Gone?(2022) Increasing brand loyalty in hospitality and travel. Loyalty Perks: loyalty programs offering perks for frequent customers have had great success in increasing brand loyalty. Effective targeting: using an efficient process?for collecting data and combining it with ethically?sourced intelligence for a wide view of travel behavior. Helps better target the desired audience.

Bi-weekly, The Center For Hospitality Research will be highlighting past articles for Throwback Thursday! This week, we are revisiting Carolyn Corda's article from 2022 titled "Shifting Loyalties: Where Has All the Love Gone?". She discusses the loss of loyalty in the travel and hospitality industry and her researched solutions. You may read the full article here https://lnkd.in/gh2mSnww alt text: Throwback Thursday, Highlighting past articles in the present. Shifting Loyalties: Where Has All the Love Gone?(2022) Increasing brand loyalty in hospitality and travel. Loyalty Perks: loyalty programs offering perks for frequent customers have had great success in increasing brand loyalty. Effective targeting: using an efficient process?for collecting data and combining it with ethically?sourced intelligence for a wide view of travel behavior. Helps better target the desired audience.

??What an impactful week at #ClimateWeekNYC 2024! Our roundtables, panel discussions, and reception brought together leaders across hospitality, travel, and sustainability to tackle key industry challenges.?? We explored five major themes shaping the future of our industry: ?? Green Financing – Innovative financial models supporting sustainability projects. ?? Sustainable F&B Supply Chain – How to transform food and beverage operations to reduce environmental impact. ?? Climate Action Driving Destination Planning – Incorporating climate considerations into destination development. ?? Nature-Based Climate Solutions – Leveraging nature to combat climate change. ?? Driving Generational Change in Training & Education – Preparing the next generation for leadership in a climate-constrained world. Stay tuned for our upcoming publication of key takeaways from these discussions! Thanks to our team--Abigail Christman, Shana Claar, Monica Touesnard, Megan Epler Wood, Mark Milstein, Jeanne Varney, CHA, LEED Green Associate, GGP, GRI, CDP, O'Shannon Burns, Aaron Adalja, Nicole McQuiddy--and all our panelists, participants, and partners for making it such a meaningful event! We look forward to continuing these important conversations next year. Cornell Center for Sustainable Global Enterprise Cornell Peter and Stephanie Nolan School of Hotel Administration Cornell Johnson Graduate School of Management Cornell SC Johnson College of Business

During Climate Week NYC 2024, we had the opportunity to engage with experts Megan Epler Wood (Cornell University, USA), Jeanne Varney, CHA, LEED Green Associate, GGP, GRI, CDP (Cornell University USA) and Prof. Dr. Willy Legrand (IU International University of Applied Sciences, Germany) and discuss key insights from the Sustainability in Travel, Tourism, and Hospitality Roundtables—an event jointly hosted by Cornell University, its Center for Hospitality Research, and the Center for Sustainable Global Enterprise. This discussion spanned a variety of pressing topics, from innovative green financing and the escalating costs of insurance in the face of climate risks, to sustainable agricultural practices and the capacity to manage the reduction of greenhouse gas emissions via our Destination Marketing/Management and National Tourism organizations in tourism destinations worldwide. Join us for a concise 20-minute summary that captures the essence of these discussions and a chance to grasp how the tourism and hospitality sectors are navigating the multifaceted challenges of climate mitigation and adaptation.