CelcomDigi

Yesterday, we took #CustomerObsessed to a whole new level at our yearly Customer Obsessed Day!??? The CelcomDigi team hit the ground running nationwide – more than 3,500 CDzens engaging with?30,000 customers??? to hear directly from you! ? From busy city centres to rural towns??????, our employees showed up enthusiastically with open ears to understand how we can serve you better. The feedback was real, insightful, and yes, at times,?brutally honest – and we appreciated every bit of it! ? We wrapped up the day at Sunway Lagoon????? with exciting performances and a memorable CD’s Got Talent show! Our talented colleagues wowed us with their hidden skills, from music performances to fascinating acts. ???????An awesome way to celebrate teamwork and creativity! ? ?? Here's to building stronger connections with you, our valued customers, and celebrating the incredible teamwork behind the scenes!??? ? #CelcomDigi #COD2024 #TeamworkMakesTheDreamWork???

We kicked off our much-anticipated CelcomDigi Customer Obsessed Day bright and early today, and with great enthusiasm! ???? CDzens were in high-energy mode as we set out on our mission to connect with our customers. ?? The objective? Simple - actively engage our customers to gather honest feedback about their service experience and understand our products better. This isn't just a one-day event for us; every day is Customer Obsessed Day at CelcomDigi. ?? ?? We are pumped to make every interaction count! So if you see CDzens and our Management team on the streets - come say hi! #CustomerObsessed? #StrongerTogether #FindYourCustomerMoment #COD2024

Have you spotted the change on your phone? ?????? Starting today, our network operator name will appear as ‘MY CelcomDigi’ on all devices. This exciting change coincides with our annual key event, Customer Obsessed Day (COD) 2024! Across the country, more than 3,500 CelcomDigi employees will 'turun padang' today to engage with and appreciate our customers, who continue to inspire us to do better every day. This updated name reflects our ongoing commitment to delivering customer excellence, including elevated network experiences on our new intelligent digital network, just for you. Let us know if you’ve spotted the change! ?? #CustomerObsessedDay #CustomerObsessed #CelcomDigi

At CelcomDigi, we believe in the power of giving back to society by empowering the next generation to step into the future with confidence. Through our CelcomDigi UniConnect – Grow with Purpose, Build with Trust Program, we are committed to preparing Malaysia's future workforce with the knowledge and skills they need to succeed. Recently, our experts connected with university students across Universiti Teknologi Malaysia , National University of Malaysia (UKM) , Monash University Malaysia and UM Mathematics Association to share insights and inspire them in their journey. ?? Key topics covered included: ? Leaders of Tomorrow ? Exploring AI and the Metaverse ? Practical tips for navigating the workforce By sharing our expertise, we aim to equip students with the tools to thrive in a rapidly changing world. It’s our way of contributing to the community and advancing society together. We’re excited to continue this journey of learning and inspiration with more universities and students. Together, let’s create a future built on purpose and trust. ??? #CelcomDigi #GivingBack #UniConnect #EmpoweringYouth #FutureReady #GrowwithPurpose #BuildwithTrust

Breakfast is served! Last week before Townhall, our management team donned aprons to serve refreshments to CDzens, as a heartfelt gesture to appreciate all their hard work in maintaining a good momentum for our business. The atmosphere was abuzz, with CDzens eagerly lining up to enjoy their favorite Malaysian delicacies, personally served by our management team. The smiles and laughter were priceless as our CEO handed out currypuffs and our Deputy CEO expertly poured teh tarik - so meriah! This was more than just a meal; it was a lesson in serving each other as we give our collective best in driving our purpose - and certainly a testament to our belief that we are #StrongerTogether. As the pantun goes, Karipap, Kopi di pagi yang ceria, Enak dihidang bos yang baik hati, Mari kita meneladani mereka, Berkhidmat untuk pelanggan sepenuh hati. #StrongerTogether #AWorldInspiredByYou

Building Malaysia's New Digital Network – Together! ? It was an eventful day at the Tower Xchange Meet Up today. Datuk Idham Nawawi spoke at a panel on creating win-win outcomes for towercos and carriers after consolidation. Moderated by Dr. Nikolai Dobberstein, Partner and Global Lead, Telecommunications, Media, and Technology, Kearney, the panel consist of industry peers namely Adlan Tajudin, Group Chief Executive Officer, EDOTCO?Group, Suresh Sidhu, Chief Executive Officer and Founder,?EdgePoint Infrastructur and Vikram Sinha, President Director and CEO, Indosat Ooredoo Hutchison. In the spirit of close collaboration, we underscored our commitment to building the new digital network to benefit Malaysian consumers and enterprises through renewed partnerships with EDOTCO Group, EdgePoint Infrastructure, D'Harmoni Telco Infra Sdn Bhd and PDC Telecommunication Services Sdn Bhd. These partnerships are key in delivering the most modern and future-ready digital network by enabling fast rollout, wide coverage, and innovative growth opportunities to meet Malaysia’s growing digital demands. Read more about how we’re building Malaysia’s digital future: https://lnkd.in/ghAxBvFM #DigitalNetwork #5G #Innovation #Connectivity #NationBuilding

Last Friday, we gathered for our third quarter Townhall, and the energy was simply amazing!?It's incredible to see the proud culture we're building at CelcomDigi as we approach our 2nd anniversary since the merger. We've come so far, united by our purpose and values. This quarter, we've maintained a good momentum across our business, driven by a powerful mandate from our leaders to elevate the customer experience in all we do. Building a future-ready organisation starts with our actions today, and we're committed to being customer-obsessed in everything we do. With just six weeks left in 2024, we're pushing ahead to finish the year strong. Here's to continuing our journey, stronger together! P/s: The yellow apron signifies our CEO Datuk Idham Nawawi walking the talk, always ready to serve our customers. #AWorldInspiredByYou #StrongerTogether #BuildWithTrust #CustomerObsessed

Are you ready to ignite your career? Join us at the GRADUAN? Aspire+ 2024 this 30 November and take the next step toward your future with CelcomDigi! Explore diverse career opportunities with Malaysia’s No.1 Widest & Largest network, where talents innovate responsibly to create products and services that advance society. ?? Plus, don’t miss an inspiring session by our Head of Leadership Development, SK (Saravanan Karumanan) on "The Role of Emotional Intelligence in Leadership" at 11:30AM at the Conference Area. Connect with our team, engage in meaningful conversations, and discover how you can grow with purpose and build with trust. Your next big step starts here. See you at our booth! #GrowWithPurpose #BuildWithTrust

??Resilient teams are built on a foundation of trust, #safety, and #wellbeing.?? We are honoured to be Malaysia's first organisation to achieve the globally recognised ISO 45003 certification for Psychological Health and Safety at Work, awarded by NIOSH Certification Sdn Bhd Here’s how this milestone reflects our commitment to employee wellbeing: ?? We are committed to cultivating a workplace where employees feel supported, valued, and empowered to thrive personally and professionally. ?? Integrating #ISO45003 with #ISO45001 reflects our comprehensive approach to ensuring both #psychological and #physical safety. ?? Our "safety-first" culture is embedded across all levels, with proactive #care, continuous improvement, and transparent communication. ?? We extend our safety practices to our value chain, ensuring our partners align with our high standards. ?? Health and safety are prioritised at the board and management level, fostering a culture where safety is integral. ?? Employees have access to mental health first aid training, wellness programmes, and regular risk assessments, empowering them to take charge of their wellbeing. You can read more here: https://lnkd.in/gp76KR5H #ResponsibleAndCaring #BuildWithTrust #SafetyFirst #MentalHealth #WorkplaceWellbeing #CelcomDigi

We work with leaders who have ownership of and passion for the business - including focusing on what’s next for our customers! At yesterday's Leadership Connect, we discussed at length the need to continue our solid momentum on integration transformation to deliver not just synergy but most importantly excellent customer experience. We’re pumped to energise the CelcomDigi engine to get this done. Let’s go! ? #InsideCelcomDigi #CustomerObsessed #BuildWithTrust