What is #CallCenter recording? ?? Swipe for 4 powerful ways VoIP software can benefit your business → https://lnkd.in/emATANau
关于我们
CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems from Cisco, Avaya, Asterisk, Broadsoft, Vonage Business and more, as well as top customer service tools like Zendesk and Freshdesk, the CDC solution delivers key information (CTI) – like caller name, location and history – to agents before they can even say hello. The results? Faster service calls, fewer follow-ups, happier customers and increased profitability. Headquartered in Bloomsburg, Pennsylvania, CDC Software is transforming telephony to CRM integration for leading companies across all key segments including retail, entertainment, financial, utility, travel and telecommunications industries since 2014.
- 网站
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https://cdcsoftware.com
CDC Software的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Bloomsburg，PA
- 类型
- 私人持股
- 创立
- 2014
- 领域
- Cloud Service Integration、CRM Integrations、Call Recording Application Integration、Unified Communications Applications、Telephony Architecture和CTI
地点
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主要
获取路线
240 Market Street, Suite 1B
US，PA，Bloomsburg，17815
CDC Software员工
动态
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We regularly partner with leading #CRM and #telephony system providers to expand their service offerings. ???? If you represent a #CRM, #telephony or #ContactCenter technology provider, systems integrator or platform integrator, get in touch ?? https://bit.ly/3RBAS4i
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Our cloud-based solutions empower companies to quickly and cost-efficiently integrate their #telephony and #CRM systems. Features include: ?? Custom reporting – daily, weekly, etc. ?? Jobs engine – synchronization between systems ?? Call recording integration ... and more! Check it out today: https://bit.ly/46sKdiM
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CDC connects the Freshworks products and all leading #CallCenter telephony systems in a way that is both highly configurable and customizable.???? Find out how you can leverage this integration → https://bit.ly/365Q6VZ
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What's the difference between a #CallCenter and a #ContactCenter? ?? Check out our blog to learn everything you need to know → https://bit.ly/3FtfsPx
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Transform the way your agents use Zendesk with the help of CDC Software. ?? In a matter of days, you can have CDC's Zendesk #CTI platform up and running at a fraction of the cost. This allows your agents to maximize the impact of every call and build better relationships with your customers. See how it works ?? https://bit.ly/35JVkoY
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If #CustomerExperience matters to you, we can help – no matter what industry you’re in. ???? Increase brand loyalty and customer satisfaction by personalizing the service process with CDC Software. See how we make it happen ?? https://bit.ly/46EPIeM
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CDC is the fastest way to directly integrate your contact center technology. ?? Learn more about our #ContactCenter integration platform ?? https://bit.ly/2uUyDhl
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Want a demo of our innovative CTI solution? ?? Fill out our form to start the conversation ?? https://bit.ly/2skwcFU
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Isn’t it time all of your #ContactCenter technologies worked together seamlessly to deliver the ultimate #CustomerExperience and increase agent productivity? ?? CDC Software makes it possible. Take a look ?? https://bit.ly/2uUyDhl
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