Welcome to the November issue! Another month with full-on coverage of all things “customer”: customer expectations, customer experience, customer surveys, customer relationship management, customer voice…and more. We also have good coverage of all things “technology.” Don’t miss decision intelligence, artificial intelligence, and sorting through technology. And what would November be without a little reminder of gratitude? Check out Kathleen’s article, Gracious Gratitude, and read her insights on how we can foster a more positive and engaged environment. On that note, have a November chocked full of gratitude! Thank you for all your support. https://lnkd.in/eCsPPf7s
Contact Center Pipeline
图书期刊出版业
Annapolis，MD 941 位关注者
Contact Center news you won't find anywhere else
关于我们
News and information for contact center and customer service professionals. Think of us as your resource for in-depth articles, first-hand research, and forward-thinking perspectives you won’t find anywhere else. Get contact center tips on our blog and subscribe to our monthly magazine.
- 网站
-
https://www.contactcenterpipeline.com
Contact Center Pipeline的外部链接
- 所属行业
- 图书期刊出版业
- 规模
- 2-10 人
- 总部
- Annapolis，MD
- 类型
- 私人持股
- 创立
- 2008
- 领域
- Contact Center Resources、Contact Center Research、Customer Experience和Customer Service
地点
-
主要
获取路线
PO Box 3467
US，MD，Annapolis，21403
Contact Center Pipeline员工
动态
-
Three Tips for Inside Sales Success - By Ben Chacko https://loom.ly/C3MSYAg
-
-
The Here and Now … A Most Opportune Moment - By Kathleen Peterson https://loom.ly/SuojMBg
-
-
How to Properly Serve Your Customers - By Laura Sikorski https://lnkd.in/gDjBpGhc
-
-
When Technology is Both Panacea and Pitfall - By Chuck Schaeffer https://lnkd.in/ezjPJfbQ
-
-
How to Transcend Customer Expectations - By Jim Davies https://lnkd.in/eckTdMer
-
-
Integrating AI Into Your Contact Center - By Matthew Marion https://lnkd.in/eUXADnkC
-
-
How to Clearly Hear Your Customers and Agents - By Mary Weiss https://lnkd.in/eWS7ACmk
-
-
Improving the Agent Experience - By Jeff Johnson https://lnkd.in/ez8kZHAQ
-
-
How to Properly Serve Your Customers: Getting back to basics through your contact center. By Laura Sikorski https://lnkd.in/epqtCrpM
-