CCC Intelligent Solutions

A Better Claims Experience Starts with Collaboration ???? A seamless claims experience doesn't happen in a vacuum. It's not just about how policyholders interact with insurers or repair shops — it’s about both working together to get customers back on the road, faster and with less hassle. In a recent PropertyCasualty360 webinar, industry leaders tackled a key question: What drives customer satisfaction in the auto claims process, and how can insurers and repairers work together to improve it? ?? Open platforms for real-time claims updates ?? AI & automation to streamline processes ?? Human touchpoints to maintain trust CCC’s Moments of Truth research confirms it: when insurers and repairers operate in sync, the process becomes smoother, more efficient, and better for everyone. The industry is evolving — how can technology and collaboration create a more seamless claims experience? Let’s discuss. ?? #ClaimsProcess #CustomerSatisfaction #AutoRepair https://okt.to/hc2LEz

We are excited to welcome Tim Welsh to CCC as President. Tim joins CCC with extensive experience across the industry and in digital transformation, helping CCC's repair, insurance and OEM customers accelerate their digital evolution. Tim will join the team on March 24. Read more: https://okt.to/IlrUk1

CCC is proud to support CIF’s mission to provide emergency relief to collision repair professionals. Hear from CCC’s Dan Risley on the impact of CIF’s Annual Donor Initiative and the value it brings to the #collisionrepair industry. Join us in spreading the word! CIF - COLLISION INDUSTRY FOUNDATION

It was incredible connecting with our partners and customers at the 2025 CCRC Conference of the Americas in sunny California this week! SVP of Mobility, Andreas Hecht, presented insights on how #AI is reshaping our industry.

Behind every breakthrough at CCC, there’s an engineer making it happen. ?? From cutting-edge innovations to everyday problem-solving, our #engineers are the driving force behind the technology that helps make life just work. This #EngineersWeek, we celebrate your dedication, creativity, and impact. Thank you for everything you do! ?? #TeamCCC

Is your shop #OEMCertified? Data shows that 4 out of 5 shops on Carwise are not a part of an OEM certified network. As vehicles grow more complex, the need for repair shops to earn certifications has never been greater. Download our new white paper to find out why it matters to be #OEMCertified. https://okt.to/CVWTS4

? Last chance to register! Join this must-attend panel of claims leaders from Datos Insights, Preferred Mutual Insurance Company, State Auto Insurance, and Allstate as they come together on PropertyCasualty360 webinar to discuss: ? Our Moments of Truth data to improve satisfaction and retention ? Leveraging real-time collaboration and event-driven tech for smoother claims ? Building high-functioning ecosystems and optimize partnerships ? Demonstrating the ROI of claims investments Don't miss out! Register here: https://okt.to/Z3PFsD #CustomerExperience #InsuranceClaims

Looking for a #summerinternship you'll LOVE ?? with an innovative company? CCC has open roles across various departments including data science, R&D, engineering, and consulting. Check out our LinkedIn Jobs page to find the perfect fit! #Hiring #Internship2025 #TeamCCC

Insurance Innovation Reporter highlights how CCC’s integration with Tekion Corp’s cloud-native DMS connects two critical systems for dealer-owned collision centers. By reducing manual data entry and improving workflow visibility, this integration helps repair teams work more efficiently — saving time and enhancing the vehicle owner’s experience. Read more about how this collaboration supports a more connected repair process: https://okt.to/zbosjt #DealerTech #AutoRepair #CollisionRepair

Insurance carriers rely on a complex network of partners — collision repairers, tow providers, medical services, and more — to restore customers’ lives after a claim. But here’s the catch: consumers don’t always distinguish between insurers and repairers. They see one seamless experience — and when things go wrong, insurers often take the blame. Join these claims leaders and PropertyCasualty360 as they discuss how carriers can create a more connected and seamless claims ecosystem to enhance customer satisfaction and retention. Don't miss out! Register here: https://lnkd.in/g9ac-yqE #CustomerExperience #InsuranceClaims Datos Insights Deborah Zawisza; Michelle Raue Preferred Mutual Insurance Company; Paul Stachura State Auto Insurance; Allstate Eric Brandt