Of all the AI pilots on your radar, tackling long-tail churn should be at the top of the list. Low risk, high reward -- a perfect proving ground for AI. #customerretention #churn #GTM #customersuccess #longtail #AI
关于我们
We are the go-to growth consulting firm for visionary B2B technology and services executives with audacious revenue goals. GROWTH STRATEGY Set up your business to pull ahead—and stay ahead—of the competition with clear, actionable strategies. GROWTH OPERATIONS Build a reliable, scalable growth engine capable of transforming even your most audacious growth goals into reality. GROWTH ACTIVATION Make the leap from idea to impact, mobilizing your organization to deliver on milestones and hit aggressive revenue targets. We help you build leverage across sales, marketing, customer, and product functions. We recognize patterns. We see around corners. We break down silos and drive tough decisions—from strategy to messaging to AI. You’ve got a big number and no time to waste. We’ve got your back.
- 网站
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https://catalyststrategies.com/
Catalyst Strategies的外部链接
- 所属行业
- 商务咨询服务
- 规模
- 11-50 人
- 总部
- Palo Alto，CA
- 类型
- 私人持股
- 创立
- 1998
- 领域
- GROWTH STRATEGY、Strategic Planning、Brand Positioning & Messaging、Product & Customer Experience Strategy、Integrated Marketing & Sales、GROWTH OPERATIONS、Growth Engine Optimization、Functional Strategy & Planning、Operating Model & Organization、GROWTH ACTIVATION、Strategic Initiatives Management、Program Implementation和High-Performance Culture
地点
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主要
获取路线
228 Hamilton Ave.
3rd Floor
US，CA，Palo Alto，94301
Catalyst Strategies员工
动态
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At Catalyst Strategies, we focus on delivering tangible outcomes and driving real growth for our clients. Thank you, Corey Hynes, for capturing the essence of our mission and recognizing our commitment to results! #ValueProposition #GrowthConsultant #GrowthStrategy #ResultsDriven #CatalystStrategies
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We’re honored to be on Tom Bogan's shortlist whenever one of his companies faces a significant growth opportunity or challenge. He knows he can count on us to drive top-line impact—whether by seizing market opportunities, igniting competitive advantage, or breaking through growth barriers. Your continued trust inspires us, Tom! #CatalystStrategies #EnterpriseTech #CompetitiveAdvantage #StrategicFocus #Reltio #Workday #AdaptiveInsights
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The appetite for M&A in the tech & services sectors is expected to persist and even accelerate in the second half of 2024. Whichever end you are on, you can count on Catalyst Strategies to bring practical solutions to post M&A go-to-market integration that are based on clear strategy and executed with the customer experience in mind.
For those responsible for post M&A integration, this weekend's FRB-to-JPMC mass cutover is a great lesson in prioritization. From the experience, it's clear that JPMC prioritizes bank efficiencies over customer experience and retention. This is the RIGHT choice for the largest bank in the world that acquired FRB for 'a song' and can afford to lose a significant share of acquired customers and assets. They are betting on inertia. However, for companies that prioritize customer retention, there are plenty of "don'ts" to be learned from this transition. Some include: customer service lines on 'regular business hours' during transition of thousands of customers (5am-5pm for west coast FRB customers); requiring FRB customers to navigate through multiple teams in the bank to resolve problems (4 teams in my case), each requiring 1.5+ hours hold times; not automatically granting access to previously used critical business tools like ACH and requiring engagement with technology team members or branch bankers to enable use of the product; automatically attributing information from a legacy Chase card program to transferred business banking products, putting my deposit account security at risk. I won't go on. My takeaways: 1. opportunity for competitive share grab right now 2. great insights for Catalyst Strategies post M&A integration work 3. nostalgia for #itsapleasuretoserveyou #frb First Republic
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We recently partnered with Magnus Medical, a company at the forefront of the fight against major depressive disorder (MDD). Their novel, rapid-acting brain stimulation technology is a beacon of hope for patients with treatment-resistant depression. Dave Vort enlisted our expertise to address the challenge of pricing this groundbreaking treatment. Collaborating closely with the exceptional team at Magnus Medical, we devised a pricing strategy to maximize patient access by uncovering its multidimensional value to healthcare systems. Thanks to JoLynn Short for her leadership in this work and to Sarah Keenan, Rachel Schwingler, MHA, and Joost de Schutter for their invaluable contributions. We are honored to support the Magnus Medical team’s mission to profoundly improve patients’ lives by restoring mental health. #pricing #medtech #valuebasedpricing #MDD #mentalhealth
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