Casino Marketing University

URComped Spotlight: Top 100 Gaming Influencers Update! ?? It’s a record-breaking week!??Huge followings, viral moments, and fierce competition on the charts.?? Check out who’s owning the spotlight & stay updated with real-time rankings: https://lnkd.in/gEMRBw6p #urcompedspotlight

Give it up for the Top Gaming Influencers this week! ????Follow your favorite casino content creators by checking out real-time stats ??: https://lnkd.in/gEMRBw6p Ps. If you see your channel and are not tagged, please comment how to tag your profile in the future! Scott Richter, Francine Maric, Brian Christopher, Jason Boehlke, Dalton Webb, Narek Gharibyan

Do you feel that your fellow team members are fully engaged in their roles? Are they giving their best effort for their entire shift? In this interview clip Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," emphasizes the importance of both employees and leadership in elevating customer service at a property with URComped CEO, Craig Shacklett. He highlights the role of leadership in forming a customer service-driven culture by allocating resources, celebrating exceptional service, and creating incentives that go beyond standard job performance. Link to full interview and podcast in the comments.

No player's play is exactly the same, but that doesn't stop the 'casino chat' and players comparing their offers. Check out our new interview with Jim Sulima, Director of Player Development at Rocky Gap Casino Resort, where he discusses the strategies and best practices for fostering meaningful connections with players with URComped CEO, Craig Shacklett. Link to full interview and podcast in the comments. Message Jim Sulima on LinkedIn to access the free course!

Flashback Friday! ?? Back in 2021 we interviewed Juan Romero, CEO of Volante Software, who shared his thoughts, stories, challenges, and ideas as a growing company within the casino industry with URComped CEO, Craig Shacklett. In this clip Romero shares how to find solutions to problems you can't seem to solve. Link to full interview and podcast in the comments.

URComped Spotlight: Top 100 Gaming Influencers Update! ?? The competition is heating up! ?? Massive gains, new top contenders, and record-breaking stats. ?? Who’s making waves this week? ?Stay updated with real-time rankings here: https://lnkd.in/gEMRBw6p #urcompedspotlight

Empowering team members through cross-training, ensures better service for guests. This is one of the many point Nikolas Fava, Ellis Island Casino’s Director of Casino Marketing, makes as he shares valuable insights on how casino marketers can enhance the guest experience and stay competitive. Fava also highlights the ever-growing competitiveness of the industry, stressing that no casino property can do everything, so focusing on strengths and refining marketing strategies is key to long-term success in this interview with URComped CEO, Craig Shacklett. Link to full interview and podcast in the comments.

iGaming and Sports betting companies have to partner with other venues in order to do their events since they don't have a physical location. Jim Sulima, Director of Player Development at Rocky Gap Casino Resort, explains how these events work as well as give examples in this interview clip with URComped CEO, Craig Shacklett. Link to full interview and podcast in the comments.

Nick Ippolito, Player Development Mentor AKA "The Host Whisperer," has returned from the Philippines' Solaire Resorts with some incredible insights on this international casino's operation and their exceeding example in customer service. Ippolito digs into the delicate balance of player development sales tactics, the world of VIP casino salons, and the differences of casino operations in this recent interview with URComped CEO, Craig Shacklett. Link to full interview and podcast in the comments

URComped Spotlight: Top 100 Gaming Influencers Update!?? Explosive numbers coming in!??Huge surges, climbing ranks, and another incredible milestone unlocked. ??The leaderboard is shifting fast! Stay updated with real-time rankings here: https://lnkd.in/gEMRBw6p #urcompedspotlight