Callvu

Callvu's VP of Marketing Christopher Filly was just interviewed by Kieran Powell of Channel V Media for Authority Magazine. Check out Chris's perspective on AI and the future of customer service. #customerservice #AI #digitalcustomerservice https://lnkd.in/eeRhfNZx

Callvu VP of Marketing Christopher Filly has just published a roadmap on how to craft an AI strategy for customer service. Check it out now on insideAI NEWS. #cx #customerexperience #ai #digitalcx

Callvu VP of Marketing Christopher Filly has just published a roadmap on how to craft an AI strategy for customer service. Check it out now on insideAI NEWS. #cx #customerexperience #ai #digitalcx

Are outdated PDF forms haunting your business? It's time to banish those ghoulish forms and embrace the power of digital forms. Why Go Digital? ? Frighteningly Easy: No more confusing layouts and unresponsive designs. ? Instant Treats: Enjoy real-time data collection and instant processing. ? No More Tricks: Eliminate errors with smart validation features.

AI is revolutionizing customer service, offering incredible opportunities while presenting unique challenges. Is your strategy up to par? Download our eGuide and discover essential considerations for crafting and executing a robust AI customer service strategy. https://hubs.la/Q02T1mDy0 #AI #artificialintelligence #customerservice #customerexperience #CX

In an article from TechCrunch about Meta's new ads with chatbots, Callvu's survey on consumer perceptions about AI got some nice coverage. Get your copy of our study here: https://lnkd.in/eAyxvYav https://lnkd.in/g7R3vvxN

Data collection: Are you stuck in the past or moving forward? As businesses evolve, so do the ways we collect and utilize data. The question is: How are YOU collecting data, and what are you doing to stay ahead? https://hubs.la/Q02T1mHl0 #digitalforms #PDFforms #PDFs #customerexperience #CX #digitalmicroapps

Outsource Accelerator just published a great article on our new partnership with ArenaCX. From the piece: "In a strategic move set to transform the business process outsourcing (BPO) industry,?Callvu has partnered with ArenaCX?to introduce cutting-edge digital micro apps to call center operations.?The collaboration, announced on October 16, 2024, aims to equip BPO providers with advanced tools to meet the evolving demands of?modern customer service." Business Process Outsourcing (BPO) providers are facing unprecedented challenges in today's customer service landscape. Customer expectations are skyrocketing, with demands for faster response times, personalized interactions, and seamless omnichannel experiences. At the same time, BPOs are under pressure to control costs and optimize operational efficiency. BPOs must embrace innovative solutions that empower them to deliver exceptional service while streamlining operations. Digital micro apps are emerging as a game-changer, offering a powerful toolkit to transform the BPO landscape. #cx #digitalcx #bpos https://lnkd.in/d6TpED_y

Traditional data collection methods, like paper and PDF forms, often fall short when it comes to efficiency, accuracy, and user experience. Enter digital micro apps – a game-changing solution revolutionizing data collection. https://hubs.la/Q02T1qMV0 #digitalmicroapps #digitalforms #customerexperience #CX

Say goodbye to clunky, outdated PDFs and hello to seamless, mobile-friendly digital forms. Download this info sheet to learn the key reasons why digital forms are superior to PDF forms, including: https://hubs.la/Q02T1bbv0 ? Device accessibility ? Platform independence ? Better user experience #digitalforms #PDFs #userexperience #UX #digitalmicroapps