CallTek的封面图片
CallTek

CallTek

IT 服务与咨询

Irvine,California 128,005 位关注者

Your White Label Enterprise Support Company.

关于我们

For two decades, CallTek has been a global leader in delivering secure, compliant, and reliable white-label technical support services. As a Managed Service Provider (MSP), we offer 24/7 engineering, software development, field service, and customer support to technology operators and service providers worldwide. Our team of over 10,000 skilled professionals manages more than 20,000 buildings and one million enterprise network appliances globally. We are dedicated to security and privacy, adhering to the highest industry standards, including PCI-DSS, ISO 27001, SOC 2, and GDPR. This commitment ensures that our partners' data is protected, and their operations are compliant with global regulations. CallTek combine our expertise as an MSP with innovative technology. We’ve developed proprietary platforms such as Odyssey CX , powered by artificial intelligence (AI) and natural language processing (NLP), to provide advanced solutions that integrate seamlessly with your existing systems to provide you deep customer insights. Our dedication to excellence extends to our 24/7 Live Customer Support and Field Service teams, who are available across 35,000 zip codes, including certified low-voltage Ekahau technicians ready to resolve break-fix jobs and perform Wireless Site Surveys. Headquartered in Irvine, CA, CallTek has a global footprint with offices in nine countries, including the Dominican Republic, Colombia, Egypt, Guatemala, Honduras, India, Mexico, the Philippines, and the United States. Recognized for our unwavering commitment to security, privacy, and innovation, CallTek was named one of the Best Employers by The Philippine Daily Inquirer in 2023 and 2004. For more information on how CallTek can securely support your business with cutting-edge solutions, visit calltekinc.com.

网站
http://www.calltekinc.com
所属行业
IT 服务与咨询
规模
5,001-10,000 人
总部
Irvine,California
类型
私人持股
创立
2004

地点

CallTek员工

动态

  • CallTek转发了

    查看Tony Espinoza的档案

    CEO at CALLTEK, INC.

    Article 3: Future Trends Every MSP Must Prepare for in 2025 and Beyond 1. AI-Driven, Fully Autonomous Network Optimization By 2027, MSPs will move toward self-optimizing, AI-driven networks that require minimal manual intervention. ✅ AI-powered traffic management will dynamically adjust bandwidth, power levels, and access point configurations. 2. 5G, 7G, and OpenRAN Convergence Wi-Fi and mobile networks will fully integrate, meaning MSPs will need expertise in hybrid networking solutions. ✅ Unified management platforms will help seamlessly connect Wi-Fi, fiber, and 5G/7G services. 3. Zero Trust Security Across All Customer Networks With rising cyber threats, MSPs must enforce Zero Trust architectures across all managed services. ✅ Every device, user, and connection will require verification—no automatic trust. ✅ AI-driven threat detection will identify and isolate compromised devices instantly. 4. Industry-Specific Wi-Fi & Networking Solutions Customers will demand tailored solutions—whether for healthcare, hospitality, retail, or finance. ✅ MSPs will need to offer custom SLAs and service models based on industry needs. 5. Sustainable, Energy-Efficient Networking Green networking will be a major differentiator as companies seek low-power, sustainable network solutions. ✅ MSPs must adopt power-efficient Wi-Fi APs, dynamic power scaling, and carbon-neutral data centers. The Future is Resilient—Are You Ready? By embracing AI, automation, security, and network intelligence, MSPs can stay competitive and future-proof their services. #FutureOfMSPs #AI #ManagedWiFi #Cybersecurity #ZeroTrust #CallTek #ChannelPartners

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  • 查看CallTek的组织主页

    128,005 位关注者

    CallTek is proud to be a sponsor of the 2025 Executive Vendor Summit in Louisville, KY. Thank you Hospitality Upgrade for designing an event where the hospitality technology vendor community can come together to learn and network. It's our pleasure to support the industry and spend this time with our friends and colleagues. See you in the Derby City. 🏇 #executivevendorsummit #EVS25 #hospitalityupgrade #hftp #hospitalitytechnology #louisvilleky

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  • CallTek转发了

    查看Tony Espinoza的档案

    CEO at CALLTEK, INC.

    🚨 AI Isn’t as Smart as You Think—Here’s Why Everyone’s freaking out about AI taking over—jobs, industries, maybe even the world. But before we all bow down to our new robot overlords, let me ask you this: If AI is so advanced, why can’t it even generate an image of a left-handed person writing? Seriously. Try it. The results are hilariously bad. Here’s the thing: AI isn’t actually “thinking.” It’s just pattern-matching—pulling from whatever it sees most often on the internet. And because most people are right-handed, AI just assumes lefties don’t exist. That’s it. It’s not problem-solving, it’s not innovating, it’s just recycling the most common information. Yet people are trusting it blindly. “Well, AI said it, so it must be true!” Yeah? AI also thinks left-handed people aren’t real. Maybe—just maybe—we should start questioning its limitations before we start handing it critical decisions. AI is a tool, not a genius. It’s only as good as the data it’s trained on. If we forget that, we risk making some pretty dumb mistakes. Let’s be smarter than the machines. #AI #MachineLearning #CallTek #LLM #CriticalThinking #TechFails #Chatgpt #Grok #Deepseek

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  • CallTek转发了

    查看Tony Espinoza的档案

    CEO at CALLTEK, INC.

    Alright, let’s talk about AI security—or, as I like to call it: "How to Accidentally Leak Your Entire Business Plan and Still Pay for the Privilege." Right now, companies are jumping headfirst into AI like it’s a Black Friday sale at Best Buy. AI agents are handling workflows, AI APIs are processing spreadsheets, and everyone’s plugging into OpenAI, Gemini, and Anthropic like they’re some kind of all-knowing oracle. And you know what? AI is amazing. Until you realize you have no clue what’s happening to your data. Does AI "Learn" from Your Data? Yeah… Maybe. Probably. Who Knows? Listen, nobody reads the fine print anymore. AI companies know this. That’s why they slap a “We take privacy seriously” sticker on their website and call it a day. Here’s the reality: 🛑 If You’re Using AI APIs (Enterprise & Business Users) OpenAI says API data isn’t used to train models. Great! But unless you have a zero-retention contract, they still store your inputs for "monitoring and debugging." And guess what? They never say for how long. 💬 If You’re Using ChatGPT (Free & Pro Users) Unless you opt out, your prompts ARE used to train their AI. That means every time you ask it to analyze sales data, summarize contracts, or process customer information, OpenAI gets a free lesson in your business. AI APIs: The Digital Equivalent of Leaving Your Front Door Open Everyone’s out here shoving AI into every business process without even thinking. And before you say, “Well, we have security measures in place!”—let me ask you: Are you actually tracking what your AI is doing with your data? Or are you just assuming everything’s fine because a tech company with a 40-page Terms of Service said, “Trust us”? The Solution: Own Your AI or Be Owned by It Look, if you’re serious about security, stop blindly trusting third-party AI models. Run your own private, isolated AI. 🔒 Host AI models on your own infrastructure. - Deploy Llama 3, Mistral, or Claude on your private cloud or data center. No data leaks, no external monitoring, you control everything. 🔒 Limit AI access to only what it needs. - You wouldn’t give your intern full access to payroll, HR, and financials, right? So why the hell are you letting AI touch everything? 🔒 Monitor every request. - What’s going in? What’s coming out? You should know every single data flow AI is involved in. 🔒 Get AI that won’t betray you. - If you want AI that doesn’t report back to Big Tech, you need a private, isolated AI model built for security. Final Thoughts: If You Need a Private AI, Talk to Me. I run CallTek, and we build secure, private AI solutions for businesses that actually give a damn about data security. Because at the end of the day, you either own your AI, or your AI owns you. #AI #CyberSecurity #DataPrivacy #AIAgents #AIAPIs #PrivateAI #CloudComputing #BusinessSecurity #CallTek #AIAutomation #DataProtection

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  • CallTek转发了

    查看Tony Espinoza的档案

    CEO at CALLTEK, INC.

    🚀 Visionary or Just Riding the Hype? The Fine Line of Entrepreneurship 🚀 Today, I’m on Daddy Daycare duty, which means I have a little extra time to write—so I hope you enjoy this one. The story of Humane Inc., developer of the Ai Pin, is a powerful lesson for every entrepreneur. Founded by ex-Apple executives, backed by $230M in funding, and partnered with Microsoft and OpenAI, Humane promised to revolutionize technology with a wearable AI assistant designed to replace smartphones. The Problem? The Product Didn’t Deliver. ✅ The AI assistant was unreliable. ✅ It was slower and less useful than a smartphone. ✅ The market simply didn’t adopt a voice-only assistant. Despite massive hype and world-class investors, it failed in the real world. Tech reviewers called it “the worst product I’ve ever reviewed.” Returns outpaced sales, and by early 2025, Humane shut down and sold its assets to HP. The Harsh Truth About Entrepreneurship There’s a very fine line between being a visionary and a failure. Sometimes, you’re too early. Sometimes, you’re too late. And sometimes, success comes down to pure luck. But one thing remains true: hype alone isn’t enough. ✔ Execution is everything. A bold idea means nothing if the product doesn’t work. ✔ Marketing can’t save a broken product. Hype creates expectations—you must deliver. ✔ Entrepreneurs must face reality. The market, not the founder, decides what’s valuable. ✔ If it’s not working, pivot fast. Ignoring bad feedback is a fast track to failure. 🚨 Entrepreneurs: Don’t fall in love with your own vision—fall in love with solving real problems. Hype opens doors, but only real value keeps them open. 💡 CallTek helps tech companies bridge the gap between vision and execution—ensuring innovation creates real value, not just hype. #Entrepreneurship #Startups #Leadership #ProductDevelopment #Innovation #CallTek

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  • CallTek转发了

    查看Tony Espinoza的档案

    CEO at CALLTEK, INC.

    🚀 How CallTek Empowers MSPs to Scale Like Red Hat—Without Major Capital Investment 🚀 Red Hat's evolution from an open-source Linux distributor to a $34 billion enterprise underscores the transformative power of enterprise support services. Initially offering free software, Red Hat identified a market need for reliable, professional support, leading to the launch of Red Hat Enterprise Linux (RHEL) in 2002. This strategic pivot to a subscription-based model, emphasizing enterprise-grade support, was pivotal in their growth. How MSPs Can Emulate Red Hat's Success with CallTek **CallTek enables MSPs to adopt a similar strategy, offering robust services without significant upfront investments or high minimum spend commitments:** ✅ Transition to Recurring Revenue Models Red Hat's subscription-based approach ensured consistent revenue and client loyalty. Similarly, CallTek provides MSPs with white-label NOC, 24/7 helpdesk, and managed IT services, facilitating a shift from break-fix models to sustainable, recurring revenue streams—all without major capital expenditure. ✅ Deliver Enterprise-Grade Support Without the Overhead Red Hat's success was anchored in offering dependable support. CallTek empowers MSPs to provide round-the-clock monitoring, cybersecurity, and SLA-backed services without the burden of building extensive in-house teams, ensuring clients receive top-tier support without escalating costs. ✅ Integrate Open-Source Innovation with Proprietary Solutions By blending open-source flexibility with proprietary enhancements, Red Hat met diverse enterprise needs. CallTek assists MSPs in integrating automation, AI-driven monitoring, and hybrid cloud solutions, delivering customized services without the complexity or expense of internal development. ✅ Expand Service Offerings Without High Minimum Commitments Red Hat's strategic partnerships fueled its expansion. CallTek collaborates with MSPs to offer advanced cloud, security, and IT solutions, enabling growth and diversification without imposing high minimum spend requirements or long-term contractual obligations. ✅ Achieve Global Reach with White-Label Services Scaling operations globally requires substantial resources. CallTek's white-label IT support allows MSPs to extend their reach, offer 24/7 services, and penetrate new markets without significant infrastructure investments, ensuring seamless scalability. Bottom Line Red Hat's journey illustrates that enterprise support services are a catalyst for growth. CallTek enables MSPs to adopt this proven model, offering comprehensive services without the financial risks associated with large capital investments or high minimum spend commitments. 📢 MSP Leaders—ready to scale like Red Hat without the high costs? Let's connect! Drop a comment or reach out. ⬇️ #MSP #CallTek #ManagedServices #TechGrowth #Cloud #CyberSecurity #Automation #WhiteLabelMSP #linux #redhat

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