Keep your phones open for business on Black Friday and the holidays!???? Stay available, keep callers satisfied, and never miss an opportunity. Learn more at CallExperts.com! #CallCenter #CustomerSupport #24HourService #CallExperts #BlackFriday
关于我们
Founded in 1982, Call Experts is a family owned and operated call center focused on providing extensive telecommunications and office-based services to professionals in numerous industry categories. Experience in virtually all answering service and call/contact center applications, numerous long-standing customer relationships, and a corporate culture that values kindness and professionalism has allowed Call Experts to experience outstanding growth over the last ten years. From just one small office in Charleston, S.C., the company has grown to three offices along the East Coast with over 200 employees. In the last three years, Call Experts has experienced growth of more than 129%. Call Experts takes a consultative approach with your organization to develop an affordable, efficient plan addressing complete call management, overflow call management, answering services, help desk, order taking, or any other telephone or messaging needs. All agents at Call Experts go through a multi-week training program followed by continued learning and quality assurance training. The program develops a clear understanding of problem-solving skills, customer service standards, reporting systems, internal call center programs, and how to manage your customers' needs. Call Experts offers a career path that seeks to motivate and empower every employee. We always try first to promote staff members from within. Our team is value-oriented, organized, and committed to excellence. Our company prides itself on a family atmosphere that extends beyond employees to clients. Our daily mission is to create a sense of community that benefits every one of the team members and each of the clients too.
- 网站
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https://www.callexperts.com/
Call Experts的外部链接
- 所属行业
- 电信业
- 规模
- 51-200 人
- 总部
- Charleston，SC
- 类型
- 私人持股
- 创立
- 1982
- 领域
- Telecommunications、virtual office & receptionist、call center management、tech solutions、custom scripting/reporting、mass alert technology、employee pre-screening、RING ALL、appointment reminders和compliance/attendance hot lines
地点
Call Experts员工
动态
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Enjoy Thanksgiving dinner without missing a single call. With our reliable answering services, your customers are cared for, even when you’re out of the office. Stay connected, and let us handle the calls while you focus on what matters most. Your customers deserve the best—find the right solutions at CallExperts.com. #ThanksgivingSupport #BusinessContinuity #CustomerCare
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It’s World Hello Day! ??? Whether it’s a colleague, a friend, or a stranger, it’s not weird to say Hello! A simple greeting can create meaningful connections and brighten someone’s day. At Call Experts, we’re here to say “hello” to your customers every day, answering their calls with care and professionalism. Let us help you stay connected to your clients—while you focus on what you do best. #WorldHelloDay #SayHello #StayConnected #CallExperts #CustomerCare
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Unlock the secrets to effective leadership and strategic vision with this practical guide. Whether you’re leading a small team or an entire organization, Watkins’ insights and tools will help you sharpen your strategic thinking and navigate the future with confidence. Ready to lead with purpose? Dive into this must-read for all leaders! ?? #Leadership #StrategicThinking #BookRecommendation #BusinessGrowth
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AI handles routine inquiries, gathers essential data, and preps agents for smoother, faster handoffs. It’s all about enhancing each interaction for a seamless customer experience. Ready to take your service to the next level? Visit CallExperts.com TODAY! #CustomerCare #CallExperts
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?? On November 13, 1983, we took our first call—and we’ve been answering with excellence ever since! For over 40 years, Call Experts has been supporting businesses like yours with reliable, 24/7 answering services. From that first ring to today, our mission remains the same: keeping your customers connected to your business anytime, anywhere. Here’s to many more years of exceptional service! ???? Unlock the power of seamless communication. Learn more at CallExperts.com! #Since1983 #CallExperts #CustomerService #BusinessSupport
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Richard Branson’s words remind us that growth isn’t about sticking to a single path—it’s about constant learning and changing. Keep pushing forward, no matter how many adjustments you need to make. ?? #BusinessSuccess #GrowthMindset #AdaptAndThrive #MotivationalMonday #CallExperts
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Yes, you read that right! Zappos once held a 10-hour and 43-minute customer service call—talk about dedication! At Call Experts, we bring the same level of patience and care to every interaction, no matter how long it takes.?? #CustomerServiceLife #DedicationInService #CallCenterFacts
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Seasonal spikes don’t have to disrupt your business flow! ?? With Call Experts’ adaptable plans, you’re always ready for any shift in demand—whether it’s a holiday rush or a seasonal lull. Stay efficient year-round by adjusting your service to fit your needs. Reach out to learn how we can keep your business running smoothly, no matter the season! Connect with us today to find out how we can help you stay efficient year-round! Visit CallExperts.com TODAY! #SeasonalBusiness #FlexibleSolutions #CallExperts
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?? With Call Experts, your business can deliver immediate, personalized support, ensuring happier, more loyal customers every time. ?? Ready to elevate your customer service? Let’s talk! Visit CallExperts.com for more information! #CustomerSatisfaction #RealTimeSupport #CallExperts
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