?? Open Enrollment is Just Around the Corner! ?? Are you ready to handle the surge? With the busiest time of the year approaching, it's crucial to have a team that knows the ins and outs of open enrollment. At Call Center Pros, we've been providing outsourcing solutions for open enrollment for over 5 years. Our team of hundreds of experienced agents is ready to help you manage the influx, ensuring smooth and efficient transfers every time. Why partner with us? ?? Proven Expertise: 5+ years of successful open enrollment campaigns. ?? Scalable Solutions: We can ramp up quickly to meet your needs. ?? Experienced Agents: Our team knows how to handle the pressure and ensure customer satisfaction. Don’t wait until it’s too late—secure your spot today and let’s make this open enrollment season your most successful yet! ?? Schedule a meeting with us by emailing us at [email protected] to discuss how we can support your business. #Insurance #OpenEnrollment #Outsourcing #CallCenter #CustomerService #InsuranceBrokers #InsuranceAgencies #Healthcare #AEP #OEP
Call Center Pros
外包/离岸外包
Boca Raton，Florida 7,602 位关注者
Call Center Pros is an industry leader in the digital outsourcing space. Our clients range from startups to Fortune 500s
关于我们
Based in Boca Raton, Florida, our BPO call center has its largest staffing locations in the Dominican Republic and Trinidad. Our CEO opened our first nearshore location in the Dominican Republic in 2012 to hire top talent and train them to assist with his financial services company in the States. Since then, we opened in Trinidad in 2021 as the effects of COVID oversaturated the Dominican Republic location. We have built a candidate pool of over 25k overqualified agents to scale for long-term as well as seasonal campaigns. We have developed into a technology company providing not only superior talent but also offering the technology we’ve developed internally to our clients. We automate workflows and consistently build bots to lower the required workforce to fulfill many of the repetitive tasks they require. Our call center outsourcing services in the Dominican Republic and Trinidad offer several benefits, including: Cost-effective: The Dominican Republic and Trinidad offer cost-effective business process outsourcing (BPO) services from a talent pool of multilingual agents, with strong fluency in Spanish, English, and French. Talented workforce: Trinidad boasts a highly-skilled labor force and English is the native language. The Dominican Republic boasts a highly-skilled, multilingual labor force. Infrastructure: Trinidad has the strongest infrastructure out of all the nearshore BPO destinations. Technology: We have developed technology internally that we offer to our clients, including automation of workflows and bots to lower the required workforce. Our BPO call center has been able to build a candidate pool of over 25k overqualified agents to scale for long-term as well as seasonal campaigns. We have developed into a technology company providing not only superior talent but also offering the technology we’ve developed internally to our clients. We automate workflows and align workforce based off historical data to improve efficiencies and lower overhead.
- 网站
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https://callcenterpros.com
Call Center Pros的外部链接
- 所属行业
- 外包/离岸外包
- 规模
- 501-1,000 人
- 总部
- Boca Raton，Florida
- 类型
- 私人持股
- 创立
- 2012
- 领域
- Call Center Outsourcing、Live Chat Support、Email Support Services、Third Party Verification和Technical Support
地点
Call Center Pros员工
动态
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Why Call Center Pros for Your Outsourcing Needs? In today’s competitive market, effective customer service can set your company apart. If you’re considering outsourcing, there’s a compelling reason to look beyond the traditional options like the Philippines. At Call Center Pros, we offer nearshore call center services with native English speakers at the same cost as outsourcing to the Philippines. This means your customers can enjoy a seamless, culturally aligned experience without language barriers or misunderstandings. Partnering with us doesn’t just enhance communication—it strengthens customer relationships, boosts satisfaction, and ultimately drives your business growth. Why settle for less when you can have the best? Let’s connect and explore how Call Center Pros can elevate your customer service experience! #CustomerService #Outsourcing #CallCenter #NearshoreOutsourcing
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?? Attention Telemarketers and Business Owners! ?? The FCC's new '1:1 Consent Rule' is changing the game for lead generation and telemarketing. Are you prepared? ?? Key points: ? The rule eliminates the 'lead generator loophole' ? Consent must be specific to each individual company ? Non-compliance could lead to legal risks Don't let these changes catch you off guard. Learn how to adapt and thrive in this new regulatory landscape. Read our latest article to understand: ? The basics of the 1:1 Consent Rule ? Its impact on your operations ? Strategies for maintaining compliance Protect your business and build consumer trust. Click the link to get ahead of these crucial changes! https://lnkd.in/e_8KvZsK #Telemarketing #Compliance #FCCRegulations #LeadGeneration