We’re excited to share that James Cammareri has joined Call Center Power as our new SVP of Channel Development! With over 30 years of expertise in customer engagement and contact center operations, James is a results-driven leader who’s ready to help CCP grow, strengthen partnerships, and deliver innovative solutions to our clients. Join us in giving James a warm welcome to the team! https://lnkd.in/gAsJFEYz
Call Center Power
商务咨询服务
Leesburg,Virginia 3,025 位关注者
Improve CX and reduce costs in your call center.
关于我们
Call Center Power is a professional services firm that builds, manages, scales and outsources call centers of excellence by leveraging vetted partners, experienced staff, and proven expertise. Having spent more than three decades building and managing contact centers, Call Center Power has built a global network of vetted outsource partners. Using Call Center Power to connect with an outsource partner is an easy way to get the information you need without the hassle of the search. Minimize the risk. Maximize the results. Led by a team with over 30 years of experience, Call Center Power has assembled an elite group of contact center experts, ready to jump into any challenge. Their diverse expertise and experience covers every functional element of the contact center space. Training, technology, workforce management, quality, operations and so much more. Call Center Power can help with any problem in your call center. Call Center Power is a leading resource for a wide array of contact center technology solutions ranging from automation solutions, OMNI channel enablement, telephony infrastructure and more. Call Center Power has access to more than 200 premise and cloud-based, call center technology providers; giving its clients the “inside track” to the most effective & affordable solutions in the industry.
- 网站
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https://www.callcenterpower.com
Call Center Power的外部链接
- 所属行业
- 商务咨询服务
- 规模
- 11-50 人
- 总部
- Leesburg,Virginia
- 类型
- 私人持股
- 创立
- 2015
- 领域
- Call Center Consulting、Call Center Training、BPO Sourcing, Contract Negotiation、Operations and Process Improvement、Telesales Training、Workforce and Capacity Planning、Call Center Site Selection、Call Center Technology Implementation、Contact Center Partner Selection、Onshore Outsourcing、Nearshore Outsourcing、Offshore Outsourcing、Customer Service、Technical Support、Sales、Chat、Email、Back Office、In-Language Support、Quality Assurance、Customer Support、Multiple Industry Verticals、Business Process Outsourcing (BPO)、Compliance、Operations Consulting、Outsourcing Call Centers、Outsourcing Contact Centers、Consulting、Attrition Reduction、Project Management、Collections、Service Automation、ACD、Call Center Technology、Call Center Companies、CRM、CCaaS、UCaaS、Amazon Connect和AI
地点
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主要
43294 Fieldsview Ct
US,Virginia,Leesburg,20176
Call Center Power员工
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James Cammareri
Channel Sales Executive - specializing in Contact Center Optimization
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Kevin Johnson
Sr. Director, Client Services & Operational Leadership
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Doug Deker
CEO at Call Center Power
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Dave Deker
Head of Global Sales and Business Development @ Call Center Power | Building Contact Center Success
动态
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With the right partner, outsourcing enhances customer experience, reduces costs, and boosts efficiency. Don't let myths hold your business back—discover how Call Center Power delivers top-tier service with strategic outsourcing. Book a free Call Center Cost Proposal today! https://hubs.la/Q039Chzz0
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Looking to optimize your call center costs without sacrificing quality? We specialize in strategic outsourcing that helps businesses scale, save, and succeed. Book a free cost proposal today! https://hubs.la/Q039CwjQ0
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Good stuff...
AI is revolutionizing customer experiences. From chatbots to predictive analytics, discover how CCP is transforming service with AI. #AIinCustomerService https://hubs.ly/Q036Jq8L0
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Here’s how Call Center Power can help you elevate your CX: ? Seamless Integration: Combine advanced technologies like Amazon Connect with your existing systems for a smooth experience. ? Scalable Solutions: Adapt to fluctuating demand with flexible, on-demand call center services that grow with you. ? Customer-Centric Approach: Ensure human connection through expert-trained agents who understand your brand’s voice and values. ? Enhanced Efficiency: Leverage AI-driven insights and real-time data to make smarter decisions and improve service. How will YOU prioritize CX this year? Share your thoughts below! ??
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?? We’re Celebrating 3,000 Followers! ?? A huge thank you to everyone who has followed Call Center Power on LinkedIn! We are incredibly grateful for your support, engagement, and interest in our journey. Hitting 3,000 followers is not just a number to us—it’s a community of industry professionals, partners, clients, and friends who share our passion for excellence in customer experience (CX), innovative outsourcing solutions, and transformative business strategies. Looking Ahead: We’re excited about what the future holds at Call Center Power. There are great things on the horizon, and we can’t wait to share more with you as we continue to grow, innovate, and make an impact in the call center industry. We couldn’t have reached this milestone without you, and we’re looking forward to sharing more of our journey with this amazing community. Stay tuned for insights, updates, and opportunities to connect with the Call Center Power team. Thank you for being a part of our story—here’s to what’s next!
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Your call center’s success isn’t luck—it’s strategy. The right mix of outsourcing, AI, and workforce planning leads to better efficiency, lower costs, and happier customers. Ready to build a smarter call center? Let’s talk. Book a call today with Call Center Power https://hubs.ly/Q036JlZY0
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AI vs. Humans: Who delivers the best customer experience? ? AI handles high volume, cuts costs, and works 24/7. ? But 78% of customers still prefer human interactions. At the end of the day, great service is about the right balance of AI and the human touch—and Call Center Power does both. Book a Free Consultation to see how we can optimize your customer service: https://hubs.ly/Q036JlZ30
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Scaling your call center with AWS Amazon Connect. Discover how our AWS partnership delivers flexibility, efficiency, and better CX. Book your free call center consultation today! #AWSPartner https://hubs.ly/Q036JmQg0
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AI is revolutionizing customer experiences. From chatbots to predictive analytics, discover how CCP is transforming service with AI. #AIinCustomerService https://hubs.ly/Q036Jq8L0
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