California American Water

We wish you and your loved ones a happy and healthy Thanksgiving!

The American Water Customer Service Center will be closed on Thursday, November 28, and Friday, November 29, 2024, in observance of the Thanksgiving Day holiday, and will only accept emergency calls. Regular customer service support will resume on Monday, December 2, 2024, at 7:00 a.m. local time. For your convenience, customers can still make payments, report emergencies, and manage their account online through their MyWater at https://lnkd.in/eErTs9WM.?

We are proud to support Hope The Mission and their project in the City of Thousand Oaks Thrive Grove Navigation Center, which is currently under construction, with a $25,000 grant. The center will provide temporary housing and services to those who are transitioning out of homelessness. The grant, funded in part by the American Water Charitable Foundation, will support career readiness and life skills training at the center, which is expected to be completed in February. Caption (Left to right): Mayor Al Adams; Councilmember Mikey Taylor; Mayor Pro Tem David Newman; Ken Craft, Hope the Mission, Founder and Chief Executive Officer, Brian Barreto, External Affairs, California American Water; Councilmember Kevin McNamee, and Councilmember Bob Engler.

Utility scams are common this time of year and growing more frequent throughout the rest of the year. To help avoid being scammed, there are three things you can do: ask for proper identification, thoroughly inspect the ID badge, and check the service person’s vehicle. A company ID badge and driver’s license can help verify that the person is who they say they are. American Water’s ID badge will display the person’s picture and company logo. Also, American Water vehicles will have our logo clearly displayed on the side. For more information about common scams and signs, visit https://lnkd.in/eBCUWJt.

Today is #WorldToiletDay! Remember to be kind to your toilet and pipes by only flushing a moderate amount of toilet paper down. Did you know that 3.5 billion people are still living without access to safe toilets? Learn more at https://lnkd.in/dgtk_WT.

We are proud to have recently participated in California Water Association's “Meet the Primes” event in Pico Rivera, California. This event is designed to enable diverse vendors to connect with water industry prime contractors and water utilities to showcase their products and services. CWA utility members spent more than $330 million in 2023 with diverse vendors. California American Water was an industry leader in 2023 spending around 40 percent of its capital expense with diverse vendors.

Proud to have our Director of Engineering, Lacy Carothers, PE, speak at the NARUC Annual Meeting in Anaheim! ? Lacy was part of a panel discussion on “Microgrids: A Resilient and Sustainable Solution for Water Utilities,” moderated by the Honorable Naomi Kuwaye (Hawaii Public Utilities Commission) and with other panelists Deana Carrillo (California Energy Commission), Gene Rodrigues (U.S. Dept of Energy), and Leuwam Tesfai (California Public Utilities Commission). This was a fantastic opportunity to share our project with the California Water Association and Generac to bring on site battery storage to our facilities. The matching grants from the Department of Energy and California Energy Commission will bring this technology to our customers, help the environment, make our system more resilient and make water more afforadble for our customers. Thank you to Commissioner Kuwaye for brining this group together. ? We’re excited to be at the forefront of this important conversation and to contribute to the development of more resilient and sustainable water solutions. Great job, Lacy! ? #NARUC #microgrids #waterinfrastructure #sustainability #innovation? California American Water American Water California American Water Generac Naomi Kuwaye

Enhancing Utility Operations Through Academic Collaboration Panel | CWA Annual Summit Today’s panel on?Enhancing Utility Operations Through Academic Collaboration?highlighted the value of academic research as a powerful tool for advancing water utility operations and programs.?Erik Porse?(California Institute for Water Resources, UC),?Ellen Bruno?(UC Berkeley), and?David Feldman?(UC Irvine) shared insights from their recent projects, discussing how research can support smarter decision-making and innovation across the water sector. Moderated by?Jonathan Morse?(California American Water), the panel explored how greater collaboration and mutual learning between academia and the water utility industry can lead to meaningful advancements. Thank you to our esteemed panelists for bridging the gap between research and real-world applications in water management! #CWAAnnualSummit #WaterResearch #AcademicCollaboration #WaterUtilities #CWACommunity #InnovationInWater

In honor of Veterans Day, we thank our veterans for their service, today and every day.

Happy 249th birthday to the U.S. Marine Corps! Thank you to all the men and women for their service, especially to our veteran employees. Semper Fi!