CAI

Streamlined processes, enhanced efficiency, and improved service delivery with the ServiceNow? platform. #TeamCAI partnered with a leading utility company to revolutionize their operations using IT Service Management (#ITSM) and #ServiceNow. Swipe through our carousel to explore the key highlights of this transformation and learn how CAI's expertise can empower your organization to achieve operational excellence. Read the full story here: https://lnkd.in/gNkGaCxY [Carousel description: Beginning with the cover slide of the carousel, a neon-lit metro city with purple and blue lines swirling through the buildings, with title underneath "Transforming IT service management with the ServiceNow? platform" The next slides go over "Disparate standalone systems, disjointed processes", "Establishing a foundation with ServiceNow?", "Establishing a foundation with ServiceNow?", followed by icons and statistics on this particular. Show cases a 61% reduction rate of initial helpdesk contacts and had 50 new Live Agent Chat sessions initiated in the first 2.5 weeks. Next slide is titled "A trusted partner for ITSM transformation" and then the slider ends with the same image as the beginning, but with text "Read the full success story at www.cai.io]

Inspired by our Founder and CEO Emeritus, Tony Salvaggio, #TeamCAI has dedicated over 40 years to empowering communities worldwide. Our inaugural Community Impact Report highlights five key pillars of our commitment: ?? Accessible Education: Ensuring equitable access to education for all children. ?? Helping Families Thrive: Supporting families to make positive changes and strengthen local communities. ?? Neurodiversity: Fostering inclusivity and success for neurodivergent individuals. ?? Food Accessibility: Providing access to healthy, nutritious food for all. ?? Sustainability: Minimizing our carbon footprint with innovative practices. Dive into the report for inspiring stories of how we’ve made a difference: https://lnkd.in/gaWdhDAS [Carousel description: Carousel featuring a front image of a office desk with a front page of the CAI community impact report of 2025. Title of carousel is "Introducing the 2025 CAI Community Impact Report." Next slide contains the five pillars of community impact with icons representing them. A breakdown of the pillars are in the next 5 slides, which are: "Accessible education, Helping families thrive, Food accessibility, Neurodiversity, Sustainability." The carousel ends of with a CTA to find the report attached in the caption above.]

#TeamCAI has seen the transformative power of disciplined scope management, especially in the health and human services sector. ???? ???? We’d love to hear from you - What aspect of #scopemanagement do you find most challenging? Let us know below, and see how applying scope management tactics can prevent cost overruns and ensure project success: https://lnkd.in/gTMxMfQ9

Join us on March 13th from 2:00 PM - 3:00 PM ET for an eye-opening National Association of Counties webinar featuring Rex Johnson, #TeamCAI's Director of Cybersecurity, and other experts. Strengthen your #cybersecurity landscape with regional tabletop exercises in enhancing cybersecurity defenses for county governments. Expect to learn these key takeaways: - Grasp the significance of regional tabletop exercises - Learn the benefits of involving special districts, other counties, and contractors - Hear real-life success stories - Get practical steps for planning and execution Don't miss this opportunity to enhance collaboration and resilience against cyber threats. Register now to secure your spot: https://lnkd.in/gun45fW5 [Image description: Promotional image for a NACo Webinar titled 'Connected and Protected: The Importance of Regional Cyber Resilience' scheduled for March 13, 2025. Features a group of professionals seated around a table in discussion. Includes event details and registration link with logos of CAI and sponsors.]

#TeamCAI’s Charles Snyder speaks on cyber insurance at the National Association of Counties Technology Innovation Forum. #cybersecurity #insurance

How can upskilling, reskilling, and talent analytics transform the Public Sector? Hear from #TeamCAI's Cindy Sullivan as she explores the future of workforce development. Discover how companies are investing in upskilling to meet evolving industry demands and how advanced analytics can illuminate workforce trends, enabling informed decision-making and optimized strategies. Dive into real-world examples of initiatives that can reshape your workforce: https://lnkd.in/gAeRMJ4B [Carousel description: Intro slider image featuring headshot of Cindy Sullivan, with her role listed to the left, "Executive Director, Public Sector". Bolded title above, "How can upskilling/reskilling and talent analytics shape the Public Sector for 2025?" Next two images are quote images with a smaller version of Cindy's headshot, with quotes, "Continuous learning will be essential. Companies will invest in upskilling and reskilling their contingent workforce to keep up with technological advancements and charging industry demands." Next quote, "The use of advanced analytics to understand workforce trends, predict talent needs, and measure performance will become more prevalent. This data-driven approach will help in making informed decisions and optimizing workforce strategies."}

Join #TeamCAI at the 2025 National Association of Counties Legislative Conference! We are thrilled to announce that CAI will be featured in three dynamic sessions, bringing you insights and expertise across various domains. Don't miss out on these opportunities to engage and learn: 1?? Cybersecurity in the Age of AI: With global cybercrime costs projected to surge by over 34% between 2025 and 2028, it's crucial for county governments to adopt robust measures. To kick us off at the NACo Technology Innovation forum, join Charles Snyder, CAI's Director of Cybersecurity, as he joins a panel to discuss leveraging the NIST Cybersecurity Framework to mitigate county risk. Gain insights into cyber insurance, risk ratings, and compliance levels. 2?? Enhancing Child Welfare: Dive into the Human Services Policy Steering Committee session with William Browning from CAI, where we'll explore how focusing on visibility and quality assessments can lead to improved policies and outcomes for children and families. Learn about the importance of standardized measures in assessing prevention programs and child reunification services. 3?? AI for Rural County Leaders: Discover best practices for understanding and utilizing AI, even with limited resources. Join Shannon Smith at the Rural Action Caucus to learn how your county can get started with AI integration. Swipe through our carousel for more details on each session. For more information on the above topics from us, click here: https://lnkd.in/gNGJNxte [Image descriptions: Image 1: Promotional graphic for the 2025 NACo Technology Innovation Forum on February 28th, featuring Charles Snyder, Director of Cybersecurity at CAI, discussing cybersecurity insurance and compliance in a corporate setting. The image includes a person presenting to a group of attentive colleagues in a meeting room. Image 2: Promotional banner for the 2025 NACo Legislative Forum on March 1st, titled 'Enhancing Child Welfare through Assessment and Visibility'. Features an adult and a child smiling and interacting on a couch, with text about the event and special guest William Browning, Lead Sr. HHS Consultant at CAI. Image 3: Promotional image for the 2025 NACo Legislative Forum on March 2nd, featuring Shannon Smith, Director, Public Sector, CAI. An individual is seated at a desk using a computer in a dimly lit office, with text 'AI for Rural County Leaders' displayed.]

#TeamCAI partnered with a leading utility company to achieve seamless operational consolidation. Our latest success story reveals the key strategies and innovative solutions that drove this transformation, resulting in enhanced efficiency and performance. ? Swipe through our carousel to explore the highlights and learn how our expertise can empower your organization to overcome operational challenges: https://lnkd.in/g9r-687v [Carousel description: The slider begins with the hero image of the article, which is a tech-version of a metro city, with the title, "Enabling operational consolidation for a large utility company". The following slides highlights the main points of the article, showcasing how the utility company needed to transform its operations, including support for their aging systems. The slider goes into CAI's strategic partnership together, and how they were able to reduce their spend by $3,000 per month, and have a reduction of 40% in FTEs, from 16 to 10. Slider then features a quote from the Director of Data Engineering, mentioning their appreciation for being able to drive the Azure REVA run they had in September. Slider ends with a CTA to read the full success story on CAI's website.]

How can #MSP programs supercharge your projects? ?? #TeamCAI's Cindy Sullivan, Executive Director, Public Sector, unveiled 5 advantages of leveraging Statement of Work (SOW) engagements through Managed Service Provider (MSP) programs. From enhanced cost control to improved project outcomes, learn how this approach can elevate your organization. Swipe through to explore each benefit and see how our innovative strategies can make a difference here: https://lnkd.in/ghbY97Gi [Carousel description: A slider beginning with the title slide, "5 advantages of engagements through MSP programs" featuring a background photo of two tech professionals in a office working on a data board together. Each of the next slides have a similar design, featuring the same image and text overlaying a blue background and icons that match the listed advantage. Advantages listed are: Enhanced flexibility and scalability, Cost efficiency, Improved risk management, Streamlined processes and efficiency, Focus on core business functions. Slider goes back to full image of tech professionals, with text "See these advantages in depth at www.cai.io.]

?? #TeamCAI is heading to the 2025 NASPO Exchange in Las Vegas! ?? We're eager to connect with fellow industry leaders, deepen our expertise, and forge valuable connections that enhance public procurement practices. This is an incredible opportunity to collaborate and innovate - we hope to see you there! Planning to see us in Vegas with NASPO ValuePoint? For a preview around how we transform contingent workforce with program insights, click here: https://lnkd.in/gYTSCqSm [Image description: Promotional image for NASPO Exchange at Caesar's Palace, Las Vegas from March 4-6, 2025, featuring a firework graphic above the NASPO logo and text inviting to join #TeamCAI at the event.]