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B-TRNSFRMD

B-TRNSFRMD

商务咨询服务

Plano,Texas 1,405 位关注者

Increasing the Velocity of Experience Transformation | Omnichannel CX | Cloud Contact Centers| ITSM | Customer Analytics

关于我们

B-TRNSFRMD is a boutique consulting firm focused on agile Experience Transformation Solutions in four focus areas - Omnichannel CX, Cloud Contact Centers, ITSM Modernization, and Customer Analytics. We bring a 360-degree, value-driven approach to Digital transformation through Transformation Design, Service Reengineering, and Agile Technology Implementation. Clients have experienced increased Revenue, CSAT, Agent efficiency, and reduced interaction costs and risk through our integrated solutions. We are Consulting and implementation Partners for ServiceNow, Freshdesk, Freshworks, NICE CXONE, Genesys, and Five9.

网站
https://www.btrnsfrmd.com
所属行业
商务咨询服务
规模
11-50 人
总部
Plano,Texas
类型
私人持股
创立
2020
领域
ITSM、Analytics、CCaaS、Customer Experience、IT Service Management、ServiceNow、Freshservice、Freshdesk、Genesys、NICE和Azure Synapse Analytics

地点

  • 主要

    5830 Granite Pkwy

    Suit 100

    US,Texas,Plano,75024

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