Ball State University Business & Executive Programs

The first quarter of 2025 will see our #CXX #CustomerExperience workshops travel to Toronto, North Carolina and South Carolina in addition to several events around Indiana. Want to raise the bar in your community or company? Start here: https://lnkd.in/gCGqGxiC

If your organization does the same thing every time for #strategicplanning, maybe this is the time for something different. Try something designed to: ?? draw out the knowledge that's currently trapped in silos ?? dig deeper into facts and ideas ?? reveal the most actionable problems you should be attacking Click here for expert outside help: https://lnkd.in/gCGqGxiC #innovation #problemsolving

What English means for employers: For companies with migrant employees or non-native English speakers, improving English skills immediately improves teamwork, productivity and return on investment. It also gives these employees vital tools for integrating with their Indiana communities. What we're doing: We are bringing English as a Second Language training classes to several communities around Indiana in early 2025, including: ? the Indy metro area (multiple) ? Fort Wayne ? Louisville, KY metro area ? and others Check out https://lnkd.in/gVXBpSe8 and email [email protected] to inquire today!

#CustomerExperience tip: If you know what’s happening in your community – conferences, competitions, sporting events, musical acts, etc. – you’ll be better prepared to engage with out of town visitors because you’ll already know they’re coming. Here's a tiny snippet from the Visitor Experience modules we're putting together for Indiana's tourism industry, shot at the World's Largest High School Fieldhouse in New Castle, IN. ?? Greg Zirkle - nothin' but net. ?? Thank you to Corey Murphy, CEcD and Penny York of New Castle Henry County Economic Dev. Corp. (Indiana) for the assist! (Check out www.hoopsinhenry.com.) ?? Indiana Tourism Association members, this training program will be coming your way soon! #cx

Thanks to Ball State University - Miller College of Business for allowing us to convene your task force for an innovation and strategy session last Friday. Thanks also to Entrepreneurial Leadership Institute at Ball State University for the perfect location, and thank you to Candy Dodd and Greg Zirkle for facilitating a diverse and very engaged group of contributors! Organizations in Indiana and beyond: What can we help YOU solve? (Photos blurred intentionally. These inputs will eventually inform important decisions of the College.) Cathy LZ DuBois Matt Marvel Dr. Rob Mathews Chris Wilkey Joel Whitesel Carla Flores Brian Blackford Reza Houston Paul Niekamp Steve Shoultz Satvika Marrapu Tiffany Nanny Kwang-Ho Lee

Let us connect your organization and your people to the most robust #lean #SixSigma training program available, with content directly from the original co-creator of this globally recognized approach to quality and process improvement. Inquire at https://lnkd.in/g2iHmXpT or email [email protected] today.

Does your organization have a team or project that seems stuck? It is solvable! https://lnkd.in/gCGqGxiC

Every year we encourage organizations to make a focal point of either #EmployeeEngagement or #CustomerExperience, because both are vital and neither will fail to pay you back. So... will 2025 be your "Year of the Employee" or "Year of the Customer?" Let's go! https://lnkd.in/gCGqGxiC

Spent the day in the Orthopedic Capital of the World — Warsaw, Indiana. Johnson & Johnson MedTech and Zimmer Biomet were incredibly generous with our group of students, who got a taste of this incredible industry and community. We also appreciate the commitment to continuous #innovation and development! Thank you again to OrthoWorx, Inc. for guiding all this.

#ProductManagement is a powerful skill set that incorporates strategy, market research, prototyping/testing, leadership and much more. Product Management experts lead brands, teams, and even entire business units. If you would like to explore Product Management Fundamentals as a career booster – or sponsor a team member at your organization to receive this training – learn more today at https://lnkd.in/gBDYpER9. Product Management Institute