Broadvoice

What an amazing week at Intelisys #iCC24. We had some great conversations and stratigy sessions with new & long time Broadvoice partners. Jason Smith Kathleen Annitto Van Wender Kim Goodwin William Tarulli Jason Shawgo Infinite Green CommunityWFM Valerie Rodriguez Jon Blum Scott McIntyre Crystal J. Gwen Reynolds Daryl Gonos Roger Woolley John Burkhouse NCC DATA Jennifer Theesfeld John Cifone AVI-SPL Aaron Walsh Rich Saldana Greg Birch Robert Farbak sorry for anyone I missed

It's webinar day! ?? Join us at 1:00 p.m ET to learn how to set up a helpdesk that will meet (and exceed) your patients' expectations. Whether you’re upgrading your current system or starting from scratch, this webinar will give you all the information you need to delight your patients. Register here: https://hubs.ly/Q02YCFQJ0.

Things have kicked off at Intellysis Channel Connect! Our team is happy to be here, and would be even happier to meet with you. Schedule some time with us here: https://lnkd.in/g8rSCesq.

What's your top priority surrounding contact center analytics? Place your votes ??

What will your contact center’s main focus be in 2025? Most people we asked said they’re working to enhance the customer experience next year. And the best way to do that? With the help of AI. Learn more on the blog ??

From the core components of a high-performance helpdesk to the tech that is non-negotiable to enhance patient interactions (and how to train your team on it) — we're covering it all in this upcoming webinar. Register to join us next week on Tuesday, November 19 at 1:00 p.m. ET here: https://hubs.ly/Q02Y77z70.

We’re excited to announce our GoContact CCaaS platform received the 2024 CCaaS Product of the Year Award! ?? The lift in operational efficiency GoContact can bring your contact center team is something we're crazy proud of — and we're thrilled to be recognized by TMC and CUSTOMER magazine. Read more on this news here: https://hubs.ly/Q02XZHqc0.

And just like that, we've got the location for next year's President's Club! Etereo, Riviera Maya ???? Make sure you're in the running to join us by contacting your channel manager or checking out our website!

What will your contact center's main focus be in 2025??Let us know below ??

The Intelisys Channel Connect is coming up next week! We're looking forward to seeing everyone there next Sunday. We'll be around all week. If you'd like to schedule time with our team while you're at the event, click here: https://hubs.ly/Q02X8k550.