Brilliance Business Solutions

??? When a client’s platform was bogging them down with inefficiencies and high costs, we saw an opportunity to make a lasting impact. Starting with a deep dive into their pain points, we designed a phased replatform approach that swapped their outdated system for a cutting-edge cloud infrastructure. By automating processes and implementing seamless integrations, we helped their teams work more cohesively, reduce costs, and boost customer satisfaction. For us, success goes beyond solving tech issues. It’s about empowering our clients for sustainable growth and ongoing innovation. #BrillianceBusinessSolutions #Replatforming #DigitalInnovation #CloudSolutions #B2BEcommerce

At Brilliance, we don’t believe in one-size-fits-all solutions. Our team dives deep to understand each business’s unique challenges, creating customized strategies that maximize digital infrastructure potential. Our approach isn’t just about upgrading tech; it’s about becoming an extension of your team, building trust, and navigating challenges together to find the best path forward. Is it time to rethink your digital ecosystem? Let’s get started! #BrillianceBusinessSolutions #DigitalConsulting #B2BCommerce #EcommerceSolutions

In the world of business analysis, two key roles reign supreme: the BA and the BSA. But what sets them apart? David McDonald, our Director of Development, has the answer: ?? BA - Business Analyst ?? When it comes to the BA, or business analyst, it's all about the front-end functionality. They focus on ensuring a seamless user experience, from start to finish. Whether it's SaaS or PaaS solutions, their goal remains the same: deliver excellence in user interaction. ?? BSA - Business Systems Analyst ?? On the other hand, the BSA, or business systems analyst, delves into the backend systems and integrations that power the digital ecosystem. Their realm is all about understanding the business processes and how software can best support them. Whether you're a BA or a BSA, understanding these nuances is essential for success in the ever-evolving digital landscape. #BusinessAnalysis #BusinessSystemsAnalyst #DigitalSolutions #BrillianceBusinessSolutions

Frontend or backend: where does your developer fit? ?? David McDonald, our Director of Development, breaks it down for us: ??? When it comes to PaaS vs SaaS platforms, the focus shifts for developers. SaaS devs concentrate on frontend user experiences, while those working on custom solutions or full-stack consider backend efficiency. ?? Scalability and performance considerations vary too. In SaaS, much of it's out of devs' hands, with tweaks primarily focused on frontend optimizations. In PaaS, the scope broadens, covering the entire request lifecycle. It's crucial to match developer skills with project needs. Whether it's front-end finesse for SaaS or full-stack prowess for custom solutions, understanding their strengths is key to success. #SoftwareDevelopment #SaaS #CustomSoftware #DeveloperRoles #BrillianceBusinessSolutions

?? Don’t let legacy tech hold your business back. Clunky platforms slow down operations, add maintenance costs, and can expose your business to security vulnerabilities. Replatforming is more than a tech upgrade; it’s a strategic step that enables flexibility, strengthens security, and fuels growth. Seize opportunities for innovation and scale by rethinking your digital foundation. #BrillianceBusinessSolutions #DigitalCommerce #Replatforming #TechTransformation #FutureReady #TechUpgrade

Did you know Quality Assurance differs in SaaS versus custom software solutions? David McDonald, our Director of Development, has the answer: ?? SaaS Solutions ?? In SaaS, QA focuses on acceptance criteria and final functionality, relying on a stable back-end. End-to-end testing is minimal, with an emphasis on user experience and visual appeal. ??? PaaS & Custom Solutions ?? In PaaS and custom configurations, QA faces a multitude of variables. End-to-end testing is critical, ensuring every component functions harmoniously, from front-end finesse to back-end reliability. Whether you're navigating the streamlined processes of SaaS or tackling the complexities of custom configurations, prioritizing QA ensures optimal performance and user satisfaction. Want to learn more? Reach out to us today. #SoftwareQA #SaaSvsCustom #TechInsights #BrillianceBusinessSolutions

Building support for digital projects within your organization is crucial for success. Jared Hackbart, our Director of Sales & Marketing at Brilliance Business Solutions, shares some valuable tips to get started: ?? ?????????? ?? ??????????????????: Identify and engage champions who understand the value of your digital initiative. ?? ?????????? ???? ?????????? ????????: Begin with small, measurable successes. These early victories help demonstrate the project's value and build momentum. ?? ?????????????? ????????????????: Keep pushing forward by continuously building on your initial successes. By following these steps, you can build support and drive your digital projects to success. ?? #BrillianceBusinessSolutions #Ecommerce #DigitalInitiatives #ProjectSupport #B2B #DigitalTransformation

Clear communication with stakeholders is non-negotiable. In B2B digital commerce, the buying process involves 7 to 10 different stakeholders, each with unique roles and concerns. Jared Hackbart, our Director of Sales & Marketing, emphasizes the need to address these diverse needs through tailored communication. Here’s how we do it: 1?? Individual Workshops: Address the concerns of each stakeholder group. 2?? Q&A Sessions: Engage in conversations that respect everyone's time. 3?? Focus on Relevant Issues: Tailor discussions to each group’s interests. This approach enhances clarity and creates a roadmap for moving forward. Prioritize effective communication for better stakeholder engagement. ?? #BrillianceBusinessSolutions #Ecommerce #DigitalInitiatives #EffectiveCommunication #B2B #DigitalTransformation

Communication is the cornerstone of securing buy-in for digital initiatives. Jared Hackbart, our Director of Sales & Marketing, emphasizes the need to present digital strategies clearly and compellingly to all stakeholders. In the B2B digital commerce landscape, different groups have different concerns. Executives prioritize strategic alignment and ROI, while technical teams focus on systems performance and integration. ?? Tailoring your message to address these interests is key to gaining support. Clear communication helps highlight the strategic value and urgency of digital projects, ensuring they are prioritized appropriately. Let’s make digital a priority through effective communication! ?? #BrillianceBusinessSolutions #Ecommerce #DigitalInitiatives #EffectiveCommunication #B2B #DigitalTransformation

Investing in UX is the smartest decision you can make for your B2B business. Kayleigh Tick, one of our UI/UX Designers at Brilliance, highlights three key benefits of prioritizing design in B2B: ?? ???????????????? ???????????????? ??????????????: Research from Gartner shows that a satisfactory customer experience strongly correlates with customer loyalty. ?? ?????????????????????? ??????: According to Forrester, every $1 invested in UX brings $100 in return, underscoring the massive financial impact of good design. ?? ?????????????????? ???????????????????? ??????????: Baymard Institute's research reveals that better checkout design can boost conversion rates by roughly 35% on average. Prioritizing UX in B2B isn't just a good idea—it's a strategic move that drives loyalty, profitability, and growth. ?? #B2BDesign #UXDesign #CustomerExperience #BusinessGrowth #ROI