I'm a big fan of Andrew Keen and proud to call him a friend. I had the privilege of speaking with him on the importance of a mindset shift in today's leadership to reshape the future before it shapes us. Please watch/listen?? https://lnkd.in/gma3sNeD And do let me know what you think! p.s. I even witnessed the rare treat of Andrew smiling! ??
Brian Solis, @BrianSolis
科技、信息和网络
San Francisco，California 1,122 位关注者
Digital Analyst + Anthropologist, Futurist, 8x Best-Selling Author, International Keynote Speaker
关于我们
Brian Solis is the Head of Global Innovation at ServiceNow. He is also an 8x best-selling author and one of the world's leading digital futurists and keynote speakers. Forbes has called him “one of the more creative and brilliant business minds of our time,” ZDNet said that Brian is “one of the 21st century business world’s leading thinkers,” and The Conference Board described Brian as "the futurist we all need now." Brian travels the world to advise executives on innovation strategies . He has a unique gift of humanizing technology and business trends to make transformation and innovation purposeful, inspiring leaders to reimagine the future and motivate those around them. With a loyal online audience of over 800,000 people online, his work makes him a sought-after thought-leader to leading brands, celebrities such as Oprah, Shaq ,and Ashton Kutcher, and startups around the world.
- 网站
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https://www.briansolis.com
Brian Solis, @BrianSolis的外部链接
- 所属行业
- 科技、信息和网络
- 规模
- 1 人
- 总部
- San Francisco，California
- 类型
- 自有
- 领域
- Author、Influencer、Thought Leadership、Keynote Speaker、Advisory和Strategy
地点
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主要
获取路线
717 Battery St
US，California，San Francisco，94111
Brian Solis, @BrianSolis员工
动态
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Well, today’s the day…Mindshift is officially shipping! I’m not one to ask for help, but I could sure use it this week. First week sales matter a lot to any author If you could order your copy, it would mean the ??! (Amazon ?? https://lnkd.in/g48U3gjJ or order from your favorite bookstore/site.) Let’s reshape the future together! Thank you, truly, Brian
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?? I have some personal news! After 5 years, I'm so very proud to announce my next book, "Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future." ?? I'm also honored to share that the book features an inspirational foreword by ServiceNow Chairman and CEO, the one and only, Bill McDermott! ?? If I may ask a favor, please place your pre-order on Amazon or your favorite store! It’s so important for authors. ?? Can't wait to hear what you think! ?? ?? www.mindshift.ing With love and gratitude, Brian
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Customer experience is one of the most underrated opportunities for innovation in marketing, service, sales, packaging, user experiences, R&D, every moment your brand touches a customer. Customer behaviors and expectations keep evolving, yet journeys, touchpoints, processes, policies, still lag. I just learned that my publisher made a recent print run for X: The Experience When Business Meets design. It's probably the last run. The book was groundbreaking in that it was designed as an experience...more specifically, a print version of a mobile app vs a traditional book. If you'd like to get some of the last copies, they're available here or at your local Amazon site: ?? Xthebook.com I'm also sharing an unreleased promo video in honor of the last run! p.s. the "X" is actually a psychical asset. It was handcrafted by Mekanism. The lights you see are emitted by a TV, laying on its back photographed from the top! ??
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New ServiceNow + Oxford Economics research established an Enterprise AI Maturity Index. The average AI maturity score was 44 out of 100. The highest score was 71. Only 1-in-6 companies scored higher than 50. More about the model and stages ?? https://lnkd.in/ev3sjEME
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"You’ve got to start with the customer experience and work backwards to the technology. You can’t start with the technology and try to figure out where you’re going to try to sell it.” – Steve Jobs CX isn't a tech stack. CX isn't marketing. CX is how someone feels in each moment of truth. CX represents the customer's experience and it needs to be reimagined for an AI-first world. Xthebook.com
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What an honor!?? After all these years, X: The Experience When Business Meets Design is still a top playbook for leading customer experience (CX) and service innovation! ?? Thank you BookAuthority! ?? Xthebook.com
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