Braze

If you missed out on Forge live, have no fear - Forge On Demand is still here! ?? Catch replays of some amazing sessions from the event, featuring customer engagement experts from brands around the world, like Alexander Yoon. Check out a quick clip of Alex's brilliance from the session "Doubling Down on Engagement" below, or visit the Forge On Demand hub for full sessions: https://lnkd.in/eiNkmDDi

Acquiring new customers is crucial to growing your business, but there's another piece of the puzzle ?? that's just as important to get right – retention. So how do you keep customers coming back again and again? Find out in our latest guide - Retention in Action - where you'll uncover: ?? Why retention is important for brands ?? Key churn prevention use cases for marketers ?? 6 reasons your retention efforts might fall short ?? Real-life case studies from brands like Dyn Media GmbH and KFC India Download it here: https://lnkd.in/eZKwrbPJ

? Elevate your customer engagement strategy at AWS re:Invent! ? Join us at the Twilio Booth #364 on Wednesday, December 4th from 1:30 - 1:45 PM for an insightful Partner Lightning Talk Session featuring our very own Somabha Banerjee, Senior Solutions Consultant. This presentation explores the Braze integration with CDPs like Segment and the AWS ecosystem to provide AI-powered customer engagement solutions. We’ll discuss how Segment, Braze, and AWS integrate to unify customer data, power real-time personalization, and leverage scalable AI-driven tools. Through data-driven personalization, attendees will learn to leverage these integrations for timely, on-brand messaging, enhanced customer journeys, and measurable outcomes. https://lnkd.in/gpNAfK3C

As AI transforms the marketing landscape, brands are leveraging its power to enhance customer engagement and drive loyalty. Our very own Ido Baroz, Senior Commercial Director, Technology Partners, recently sat down with Matthew Corbin,?Global Growth Leader?at Accenture Song, to discuss how to adopt AI responsibly while creating value and trust. With Braze and Amazon Web Services (AWS), marketers can harness AI to craft personalized campaigns that resonate with customers. Don't get left behind - embrace the future of marketing with AI! Learn more about our innovations and how to stay ahead of the curve.??? https://lnkd.in/gSBjHtUW #CustomerEngagement #AWScloud #Accenture

This fall, thousands of leaders in the financial services industry gathered at the annual Money 20/20 conference to talk trends in payments, compliance, fraud reduction, treasury and transactions and more.?Dive into this Money 20/20 recap for the latest trends and key takeaways that are shaping the future of payments, banking, and financial services. This is a must-read blog whether you're an industry insider or just curious about what's next according to?Snowflake, Braze and other?industry?experts! ?? https://lnkd.in/g_kH6xkX

We’re excited to announce that Braze has been recognised on the Deloitte Technology Fast 500 list ?? This achievement reflects our growth, innovation, and dedication to delivering the strongest customer engagement platform to our customers. Thank you to all the incredible Braze team, customers, and partners who have helped us get where we are today. Together, we’re shaping the future of customer engagement. https://lnkd.in/ev8PTq8

Attending Slush in Helsinki ???? today? Braze CEO & Cofounder Bill Magnuson will be speaking on the Builder Stage in a keynote session about navigating the balance between profitability and growth. Check it out! https://lnkd.in/eSm2vx9k

ICYMI, Braze was recently named a leader in the Gartner Magic Quadrant for Multichannel Marketing Hubs for the second year in a row! ?? Learn more about what makes Braze a top choice for marketers around the world and download a complimentary copy of the report here: https://lnkd.in/eKzuARBr

Last chance to save your spot for tomorrow's webinar with Sandy Ghuman from easyJet, where she'll share: ?? How to identify and dismantle data silos for seamless customer experiences ?? Best practices for choosing the right engagement platform ?? Strategies for cross-team collaboration for multi-channel success Register here: https://lnkd.in/eKpZuzbb

Each month, Braze selects one individual as our Marketer of the Month in order to celebrate the exceptional work being done by members of our Braze Bonfire community. This month, we’re recognizing Sam Wood, Senior CRM Executive, Global Rider Experience at Deliveroo, for his exceptional contributions to enhancing rider experiences across ten markets in Europe and Asia. Deliveroo works with approximately 181,000 best-loved restaurants, grocers, and retail partners, as well as around 135,000 riders to provide the best on-demand delivery experience in the world. Sam thrives on innovation, recently streamlining campaign processes using Braze Catalogs to save time and improve personalization. Looking ahead, Sam is gearing up for a festive campaign that will incorporate gamification and real-time event tracking, culminating in the annual “Year in Rooview” celebration. Huge congratulations to Sam! Learn more about his journey here: https://lnkd.in/ghVXqfU8