BorderlessCX?

"Inclusion is not a checkbox — it’s a commitment" At BorderlessCX? we don’t just talk about #empowerment—we take action. We are building a future where talent, ambition, and skill—not gender, age, background, or circumstance—define success. A future where everyone has access to opportunities, leadership roles, and a platform to thrive. We #celebrate the incredible individuals in our community — leaders, innovators, allies and disruptors — who are shaping the industry and pushing boundaries every day. And we #reaffirm our #commitment to fostering an #inclusive space where #diverse #voicesareheard, #potential is #recognized, and the next generation of #leaders can rise. A must read is the message from our Founder and CEO Athina Karahogitis 100 Women In Finance The Female Quotient CCWomen 100 Davos Women Women Leading Travel & Hospitality First30Seconds Equality Leaders Minaxi Mistry Key Focus Group Jo P. Danielle Macleod (she/her) Dallas Professional Women (DPW) WeQual UN Women GigCXTalent Daniel Akre Debbie Dunnam Oanh Phuong Lewis Taylor Apostolos Kemos Gesner Filoso Shelli Ryan, APR, Fellow PRSA , Naama Saar Jens R. Voigt Marieke Smidt Koda Skurzewski (Sker - je - ski ), OMCP Eladio Prado Ghassen HORRIGUE Maria Bouklia Tim Boylan LORRAINE DAY Mahir TüZüN Pranoti Surve Judy Hou #IWD2025 #WomenWhoLead #StrengthInLeadership #StayTrue #Unstoppable #Unmuted #WomenInTech #Allies #LeadWithPurpose #WomenEmpowerment #BorderlessCX #GigCXTalent #Inclusion

#Sales leadership is more than just hitting targets—it’s about vision, resilience, and the ability to drive sustainable growth. Few embody this better than Debbie Dunnam. Her career journey, from leading high-impact sales and customer success teams at Cisco, Microsoft, and Dropbox to her role as a board member and industry trailblazer, is a testament to her ability to scale businesses, empower teams, and transform customer relationships. At BorderlessCX?, we deeply resonate with Debbie’s growth mindset, customer-first approach, and ability to build high-performing sales organizations. These are the qualities that define not just great leaders, but industry game-changers. We celebrate leaders like Debbie who continue to inspire the next generation of sales and business transformation. Her impact speaks volumes, and we’re honored to recognize her contributions to the industry. #SalesLeadership #GrowthMindset #CustomerSuccess #WomenInBusiness #LeadershipExcellence ?#IWD25 #InternationalWomensDay Athina Karahogitis

Some leaders influence through words, but the most impactful ones inspire through action. Oanh Phuong’s journey is a testament to the power of authenticity, wisdom, and a relentless commitment to helping others grow. A reminder that true leadership isn’t about authority—it’s about intention. #AuthenticLeadership #Authentic #Inspiration #RespectedLeader ?#IWD25 #LeadershipExcellence #InternationalWomensDay HP Athina Karahogitis

As we #welcome 2025, we reflect on a transformative year in 2024 and we look forward to the exciting future ahead. 2024 marked an incredible beginning for us as an #Advisory. From our jump start at 200,000 assessed professionals in June, we’ve grown to a global talent pool of more than 800,000 today, all #Talent available around the world, supporting almost 75 languages across 25 industries. This growth reflects our dedication to helping our clients design their best strategic solutions. Through rigorous assessments and unwavering client representation, we’ve also saved our clients more than 10% on average through cost optimization alone. This approach is what makes us different and unique as an Advisory. We don’t just provide strategic solutions—we redefine what’s possible by being your advocate, innovator, and partner in delivering seamless, boundary-free customer experiences. 2025 is already shaping up to be a groundbreaking year. While we can’t share everything just yet, we’re excited about what’s on the horizon—a transformative model that will set a new standard in the industry at global scale. To our clients, partners, and supporters: thank you for being such a fundamental part of our incredible journey. Your trust and belief in our mission, in what we stand for, and of the value we bring to your business, has been the foundation of our success. Here’s to another year of growth, collaboration, and shared achievements. We all wish each and every one of you a year filled with health, purpose, success, and boundless opportunities for all. Let’s make 2025 #extraordinary #together. Athina Karahogitis Daniel Akre Debbie Dunnam Oanh Phuong Lewis Taylor Gesner Filoso Jens R. Voigt Apostolos Kemos Naama Ghassen HORRIGUE Maria Bouklia Angie Eladio Shelli Ryan, APR, Fellow PRSA Jeff Beelman, CCXP #NewYear #ThankYou #StrategicSolutions #CostOptimization #ItTakesTwo (or more) #GlobalTalent #Innovation #BorderlessCX #GigCXTalent #BusinessTransformation #ConnectedToThrive

Happy Holidays from all of us! ?????? As we reflect on an incredible year, we’re reminded of the power of connection—not just in business, but in life. Our #mission as an #Advisory to drive the well needed change in our industry, has guided everything we’ve accomplished so far, from new partnerships to the milestones we’ve achieved together. We extend our heartfelt thanks to our visionary board members Debbie Dunnam , Lewis Taylor, Oanh Phuong , Gesner Filoso , Naama Saar , Jens R. Voigt , Apostolos Kemos, Ghassen HORRIGUE, Shelli Ryan, APR, Fellow PRSA, Jeff Beelman, CCXP and Michael Flodin, to our team, and to our trusted clients, and supportive partners. Your belief in what we’re building inspires us to keep reaching higher and to elevating standards around the world! This holiday season, we wish you and your loved ones joy, peace, health and growth. May 2025 be a year of limitless opportunities and boundless connections for all. Here’s to thriving together in the year ahead! #ConnectingHeartsToThrive BorderlessCX? GigCXTalent Athina Karahogitis Daniel Akre #CX #OutcomeDriven #BorderLessCX #GigCXTalent #Strategy #HappyHolidays #WarmWishes Maria Bouklia , Angie, Eladio Prado, Tom Pica , Helge Hochleitner and more!

At BorderlessCX?, we are proud to be part of a phenomenal trajectory along with our GigCXTalent brand. One unified team ?? One bold mission ?? A Transformational Journey for the industry, for our clients, for our partners and the consumers and citizens of the world. ?????? Jointly, and just 5 months since our launch, we are transforming the #CX industry by aligning people, process, and technology to deliver agile and innovative strategic solutions. Here’s to breaking barriers and driving meaningful impact in the year ahead! #ConnectedToThrive #Mission #MakingADifference #CX # #BrandAmbassadors #ThoughtLeadership #GameChanger #ItTakesTwo (or more) Athina Karahogitis Daniel Akre Debbie Dunnam Oanh Phuong Gesner Filoso Lewis Taylor Apostolos Kemos Naama Saar Jens R. Voigt Ghassen HORRIGUE Tom Pica Eladio Prado Shelli Ryan, APR, Fellow PRSA Jeff Beelman, CCXP Michael Flodin

Jens R. Voigt Joins BorderlessCX? Board: A Visionary Leader in CX and Strategic Operations! Jens R. Voigt’s career in the #ecommerce and #technology sectors is a testament to his exceptional leadership and forward-thinking approach. With over 20 years of experience in strategic outsourcing, operations, and customer experience management, Jens has consistently set new standards for operational excellence and innovation: ? Strategic Innovator: Jens has a proven track record in optimizing global partnerships and managing complex vendor landscapes. As Director of Global Strategic Outsourcing and Managing Director at eBay, he implemented innovative contract models that balanced customer needs with operational efficiency, driving value and retention. ? Global Leadership: With an MSc in Finance and an Executive MBA, Jens combines strategic leadership and financial expertise to deliver transformative results. His experience across diverse markets has enabled him to empower teams and drive global success through alignment of corporate goals and strategic execution. ? Customer-Focused Approach: Jens is dedicated to creating customer-centric strategies that balance efficiency with satisfaction. His focus on enhancing customer experiences while achieving business growth has established him as a leader in delivering lasting value. We are proud to welcome Jens to the #BoardofAdvisors, where his vision and expertise will guide us as we continue to push the boundaries of #innovation and #customerexperience excellence. #Leadership #CustomerExperience #Innovation #BoardMember #WelcomeAboard #BorderlessCX #Growth

Is Your CX Strategy Ready for 2025? As we approach the new year, the question every business should be asking is: Are we truly prepared to meet the demands of 2025? At BorderlessCX? we’re helping companies in #Tech, #SaaS, #Hospitality and #Retail gear up for the #future by building strategies that: ? Empower talent: Ensuring teams are equipped to deliver seamless, high-quality experiences. ? Elevate outcomes: Driving measurable improvements in customer satisfaction and loyalty. ? Reduce complexity: Simplifying processes to lower effort for customers and employees. ? Optimize costs: Striking the perfect balance between efficiency and excellence. ?? Why it matters: The customer experience landscape is evolving rapidly. Businesses that focus on aligning #Talent, #Process, #Technology, and #Strategy will be best positioned to lead in 2025 and beyond. ?? Let’s get ahead together: Whether you’re refining your approach or starting fresh, now is the time to ask tough questions: ? Is your talent set up for success? ? Are your #CX initiatives delivering measurable outcomes? ? Are you ready to meet the rising expectations of customers across the globe? ? Are your processes optimized and aligned from a cultural and execution perspective to leverage technology and AI throughout your organization? ?? Our Advisory is here to help you answer these questions and more. Let’s make 2025 the year your CX strategy truly transforms your business. Let’s start a conversation: What’s the #1 challenge you’re preparing to tackle in 2025? #Advisory #StrategicSolutions #CustomerExperience #TalentFirst #Strategy #FractionalWork #BPO #OutcomeDriven GigCXTalent #BorderlessCX #Leadership #Visionary #ItTakesTwo #ConnectedToThrive

Happy Thanksgiving!

Happy Thanksgiving to all celebrating! As we gather to celebrate #gratitude and #togetherness, we want to take a moment to #thank all of you — our incredible #Clients, #Partners, #Board members, #Team members, and #Supporters. Your #trust, #collaboration, and belief in our mission to redefine customer experiences means the world to us. We’re especially grateful for the opportunities we’ve had to make a positive impact, connect across borders, and build meaningful partnerships. Together, we’re shaping a future where innovation and inclusivity thrive. Wishing you and your loved ones a joyous and restful #Thanksgiving filled with gratitude, laughter, and all your favorite traditions. Daniel Akre GigCXTalent Debbie Dunnam Oanh Phuong Gesner Filoso Lewis Taylor Apostolos Kemos Naama Saar Ghassen HORRIGUE Maria Bouklia Shelli Ryan, APR, Fellow PRSA Jeff Beelman, CCXP Michael Flodin #BorderlessCX #ConnectedToThrive #CX #GigCXTalent #Advisory With sincere thanks and gratitude,