BorderlessCX?

We’re thrilled to welcome Apostolos Kemos to BorderlessCX? as an Advisor to our Board! With 25+ years of experience driving growth for leading enterprises across EMEA, Apostolos has mastered the art of transforming customer care, sales, and marketing operations to deliver outstanding value. Currently serving as Genesys Regional Director for Central and Southeast Europe, he’s at the forefront of leveraging #AI, #robotics, and #machinelearning to revolutionize business-customer interactions. At BorderlessCX?, Apostolos will: ? Reimagine CX: Bring his expertise in omnichannel strategies to craft seamless, impactful global experiences. ? Fuel Growth: Unlock new market opportunities and tailor our approach to diverse audiences worldwide. We’re excited to embark on this journey together. Welcome aboard, Apostolos! #CustomerExperience #CXInnovation #GlobalLeadership #BorderlessCX #GigCXTalent

BorderlessCX? and GigCXTalent are transforming customer experiences for one of the nation’s largest and most iconic retailers in the floral and gift industry! ???? With our extensive expertise in #GigCX and #BPO solutions, we’re empowering this trusted brand to deliver seamless, omnichannel support across #phone, #email, #chat, and #SMS. From peak periods like the #HolidaySeason, #Valentine’sDay, or #Mother’sDay to everyday operations, we’re helping them scale efficiently, reduce costs, and enhance customer loyalty. Here’s what sets us apart: ?? Reliable Omnichannel Support across all channels ?? Flexible Scalability to handle seasonal demand spikes ?? Proven Cost Savings through optimized operations ?? Boosted Customer Satisfaction with personalized service ?? Strengthened Brand Loyalty with consistent, high-quality experiences This is just one example of how we are revolutionizing the retail landscape with through innovative, scalable solutions that drive growth and satisfaction. ?? Contact us to learn how we can help your business achieve the same results and redefine your customer experience strategy! ?? #CaseStudy #CustomerExperience #GigCX #RetailSuccess #OmnichannelSupport #ScalableCX

As the holiday season approaches, you might feel like it’s too late to prepare—but there’s still time to make a big impact! At BorderlessCX?, we offer flexible, agile, and trustworthy solutions to help you turn last-minute challenges into opportunities. The holidays are a critical time for retailers, and even if you’re racing against the clock, exceptional #CustomerExperiences can still be your standout advantage. It’s not just about keeping up with the rush; it’s about creating moments that leave customers delighted and loyal. By partnering with #BorderlessCX, you can quickly implement solutions to: ?? Optimize Operational Delivery: Keep processes smooth and efficient, even under pressure. ?? Enhance Frontline Engagement: Equip your team to deliver exceptional service at every touchpoint. ?? Leverage Technology: Seamlessly integrate tools to elevate the shopping journey. It’s not too late to make this holiday season your most successful yet! Let’s act now to ensure your customers enjoy a seamless and memorable experience. Ready to create magic, even on a tight timeline? Let’s make it happen together! ?? #CustomerExperience #Retail #HolidaySeason #CXStrategy #BorderlessCX #GigCXTalent

?? Wrapping up a fantastic experience at CCW Nashville! We had a fantastic time connecting with so many great people and sharing how Bryq ContactTalent can make a difference for BPO teams by putting the right people in the right roles - ideal for both BPO Customers and Vendors. Thanks to everyone who stopped by booth 320 to chat with us! ?? We’re excited to keep these conversations going and look forward to what’s next. Until next time! #CCW #CCWNashville #CustomerContactWeek #CX #BPO #CallCenter Rob Sharkey Markellos Diorinos Athina Karahogitis Daniel Akre Allison Griggs Lee Steve Hunt

Attending #CCWNashville was such a rewarding experience! Thank you, Rob Sharkey for the kind words and your insightful take on the role of #talent and #technology in shaping customer experiences. We too believe that bridging technology with #humantouch is the way forward. Let’s keep learning and innovating #together! #BPO #ContactCenter #CustomerExperience #CCW Daniel Akre Markellos Diorinos Bryq GigCXTalent BorderlessCX? #GigcXTalent #BorderlessCX #ConnectedToThrive Debbie Dunnam Oanh Phuong Lewis Taylor Gesner Filoso Apostolos Kemos Naama Saar Tom Pica Ghassen HORRIGUE Maria Bouklia #

What an incredible experience at #CCWNashville and the CCWomen Summit! ?? From #powerful discussions to meaningful connections, the energy and passion shared were truly #inspiring. I’m grateful to have had the opportunity to engage with thought #leaders and #innovators driving the future of #CX A special shoutout to the many amazing people we caught up with representing companies like —AmplifAI | Bryq |CollaborationRoom.ai | Instant Teams | Observe.AI | Sanas | Working Solutions | Progressive Life Insurance Co Ltd | Transcom | Enlivened Tech just to name a few ?? Your passion for making a difference aligns with our vision. Together, we are shaping the future of work, empowering communities with companies like #militaryspouses and driving change through collaboration. This is just the beginning—let’s keep the momentum going! ?? Daniel Akre Debbie Dunnam Oanh Phuong Lewis Taylor Gesner Filoso Apostolos Kemos Naama Saar Eladio Prado Ghassen HORRIGUE Gary Ash Shelli Ryan, APR, Fellow PRSA Jeff Beelman, CCXP Markellos Diorinos Rob Sharkey Sean Minter Ninela Sanchez Colleen Beers Anastasia Bellos Sandy Ko Fonseca Taylor Kane Erica McMannes Lisa Wood Jennifer Martin Jason Hiland Michael Sutter Heather Sutter Ricky Allen ?? Russell Levine Melissa Pollock #CommunityImpact #CustomerExperience #Collaboration #CCW #CCWWomen #ThoughtLeadership #OpportunityWithoutBorders #ConnectedToThrive #GigCXTalent #BorderlessCX

Another outstanding day here at the leading CX Industry event, #CCWNashville BorderlessCX? #cx #gigcx

Excited to see the energy and insights coming out of #CCWNashville from our very own Athina Karahogitis and Daniel Akre We are thrilled to be part of the conversation here in #Nashville, driving #CustomerExperience and fostering impactful #Culture and #BrandAmbassadorship . As #Advisors along side experts like Bryq we’re shaping a future where #talent, #people, #culture, #process , #data , #technology and #performance align seamlessly to push #CXBoundaries. Looking forward to what’s next in this exciting journey! #CCW #CX #BorderlessCX #Bryq #GigCX #Nashville #CustomerCentric #CultureTransformation #BusinessTransformation #Talent #CCW #CultureFit #BPO #BoardMember Athina Karahogitis Daniel Akre Debbie Dunnam Oanh Phuong Lewis Taylor Gesner Filoso Ghassen HORRIGUE Naama Saar Maria Bouklia GigCXTalent Jeff Beelman, CCXP Shelli Ryan, APR, Fellow PRSA Markellos Diorinos Rob Sharkey

Great innovations drive great #outcomes, and Bryq is leading the way in revolutionizing talent acquisition. This is exactly the kind of forward-thinking we admire as we continue to #removeboundaries, strategize and align business needs to high-performing talent globally; not because they can speak a language but because they are the “best fit” to deliver outcomes that add value to the business. #TalentAcquisition #CultureFit #BrandAmbassador #DataDriven #CognitiveSkill #FutureOfWork #CX #BorderlessCX GigCXTalent Athina Karahogitis Daniel Akre Debbie Dunnam Oanh Phuong Lewis Taylor Gesner Filoso Ghassen HORRIGUE Naama Saar Eladio Prado Maria Bouklia Shelli Ryan, APR, Fellow PRSA Jeff Beelman, CCXP Markellos Diorinos Rob Sharkey Veena Chauhan Tzotzolaki

Feeling lost in a sea of #AI options? You’re not alone. But how can you cut through the AI hype to avoid overwhelm and costly mistakes? For the first time, #BPO and #CX companies have access to tools that can unlock unprecedented levels of performance. But with so many paths to choose from, it’s natural to ask: ? Where do we start? ? Who are the right partners? ? How do we separate the actual opportunities from the noise? We’re here to help you navigate the complexity and pinpoint how this technology aligns with your specific goals. The power to turn data into actionable insights is real, and it goes beyond making smarter hiring or performance decisions—it's about generating tangible, everyday business value. Whether it's optimizing your onshore operations or ensuring a smooth AI integration, BorderlessCX? focus is to make your AI investments more than just an experiment—they should drive genuine, measurable results. AI doesn’t have to be overwhelming. We’ll guide you through it with clarity, confidence, and a clear path forward. Together, let’s make AI work for you. #AIinCX #DigitalTransformation #CustomerExperience