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A Harvard Business Review study found that a one-star increase in average product rating can lead to a 5-9% increase in sales. ??
At Holios, we empower customer support teams with a HOLISTIC VIEW of what’s happening with a customer’s smart product by surfacing manufacturing, product, and usage data all in one place. This unique capability allows support teams to: - Rapidly identify issues before they escalate - Resolve problems more efficiently - Prevent minor issues from turning into bad reviews By providing comprehensive insights from multiple data sources, Holios ensures support teams have the information they need to take swift action and keep customers satisfied from day one. #CustomerSupport #SmartHome #DataDriven #HolisticSupport #CustomerExperience Learn more - https://lnkd.in/ekVabgz9