Bluebird Care Newcastle, South Tyneside, Darlington, Scarborough and York

Meet Victoria or Vicky, our Health and Social Care Trainer ?? Victoria joined Bluebird Care in July 2023 as our Health and Social Care Trainer. With a background in financial administration, she made a career change in 2010, transitioning into end-of-life care in Northumberland. Over the years, Victoria gained extensive experience teaching First Aid and earned a teaching qualification, which led her to her current role at Bluebird Care. As part of the team, Victoria is responsible for delivering Induction Training to all new staff, ensuring they start their Bluebird Care journey with the knowledge they need. She also provides mandatory update training to keep everyone current and competent in their roles, as well as offering ad hoc training to meet the specific needs of the business. Victoria is passionate about supporting new staff and instilling a love for the role, especially when she sees them applying the techniques and tips she’s shared in real-life situations. She finds great satisfaction in knowing her training has a positive impact on the care provided to customers. Outside of work, Victoria is a volunteer with the local Army Cadets, where she teaches First Aid, Mental Health, and Archery and runs a Duke of Edinburgh's award group. She enjoys reading, hill walks, and spa weekends.

Meet Rob, our Community Engagement Manager ?? Rob has been working at Bluebird Care Newcastle and South Tyneside officially since December 2022, where he takes on his role as Training Compliance Manager across all franchises. Robs role entails everything training, whether it be overseeing all quality and compliance across Bluebird Care Newcastle and South Tyneside or training staff induction training and mandatory training. Rob ensures all staff have the correct training provided to start their career in care. As well as being involved with the training, Rob also designs all the training across all franchises, this will be for Newcastle, South Tyneside, York, and Darlington. Over the years, Rob has always been heavily involved in care, accidentally falling into the role, however, would not want to have it any other way. The most rewarding thing about Robs role is that he likes “seeing staff come out feeling confident and ready” when starting their journey in care. In Robs spare time he volunteers for the sea cadets and teaches watersports in areas such as canoeing. All about the camping life, Rob is currently renovating his campervan, where he hopes to visit all around England and Wales.

Lets take a trip down memory lane in York ?? A member of our York office Sally Young's Granda, Harry Young (tallest in the image), 1945, linked arms with strangers outside York Minster on VJ (Victory over Japan) Day 50 years later, some of the ladies in the image reunited to recreate the image ??? See more here> https://lnkd.in/e27UrtWr

Meet Elizabeth ?? Elizabeth, or "Liz," joined Bluebird Care in April 2022, starting as a receptionist before taking on her current role, which also includes overseeing compliance. Liz is responsible for ensuring that all staff are up to date with their HR files, training, and certifications, keeping everything in line so the team can work safely and effectively. She also handles receptionist duties, ensuring that any queries coming into the office are resolved quickly. Liz is passionate about creating a supportive, positive environment within the office and across the care team. She loves knowing that everyone genuinely cares for one another and for the customers we serve. Outside of work, Liz enjoys dancing, beach walks, and going to the theatre. She was drawn to Bluebird Care because of its strong reputation for making a real difference in people’s lives.

Meet Karolina, our Data Analyst ?? Karolina joined Bluebird Care in June 2022, bringing over 14 years of experience in data management and analysis within the education sector. With a strong background in managing information systems, analyzing data, and presenting detailed management insights, she transitioned seamlessly into her current role as Data Analyst. In her position, Karolina supports the Directors and Senior Leadership Team by providing key data and insights that drive the governance of the business and the monitoring of critical KPIs. Her work ensures that the organization can make informed, data-driven decisions to deliver outstanding care. Karolina is passionate about data and its power to shape outcomes. She finds her role especially fulfilling due to the supportive and collaborative environment at Bluebird Care, where her colleagues feel like a second family. Outside of work, Karolina enjoys spending time with her family, traveling, singing, reading, and learning new languages.

Today we visited Methodist Homes MHA Pilgrims Court - Retirement Living in Jesmond to discuss our home care services with their residents. Whilst Rob & Danielle spoke about the options we have available with the residents individually, Joe held the fort at our stand to provide the marketing materials and information on Bluebird Care. It was a great morning meeting some of the amazing residents and hearing all of their stories!

Lets move onto our Finance and Data team, meet Kymberley, our Payroll Officer ?? Kymberley joined Bluebird Care in June 2024, bringing over a decade of experience in payroll and finance. After graduating from university in 2015, she began her career in the HR and Payroll department of the civil service, where her passion for payroll quickly became evident. With experience processing end-to-end payroll, ensuring HMRC compliance, and understanding pension responsibilities, Kymberley’s expertise also includes managing payroll departments in an accountancy firm while studying for her AAT qualification. As Payroll Officer at Bluebird Care, Kymberley oversees the entire payroll process, ensuring the accurate and timely processing of wages while supporting employees and maintaining compliance with both company policies and HMRC standards. She collaborates closely with the finance department to ensure smooth payroll data integration. Kymberley enjoys the variety her role offers, especially the opportunity to meet and support a diverse group of employees. Outside of work, she loves spending time with her family, traveling, and exploring new restaurants.

Every corner of your loved one’s home has a story. Where they laughed, where they cried, where they spent time with the people who matter. With Bluebird Care, they can stay in the place they love, surrounded by a lifetime of memories and milestone moments. Because with our care, this is where their story continues. #ItsGoodToBeHome #MemoryLane

Meet Danielle, our Customer Service and Finance Support ?? Danielle joined Bluebird Care in May 2023, bringing over 15 years of experience in the care industry. Her career has spanned various roles, including Care Assistant, Supervisor, and even Care Coordinator, before transitioning into administrative work—a career move she describes as one of her best decisions. In her current role, Danielle supports customer service and finance operations. She handles customer enquiries, coordinates with the operations team to onboard new customers, and assists the Finance Manager with administrative tasks, including preparing and completing invoices. Danielle enjoys helping customers find the care and support they need and values the variety and pace of her workday. Outside of work, Danielle cherishes spending time with her family, including her husband and their two children. Whether enjoying family days out or reading a good book, she makes the most of her free time.

From hearing funny childhood memories to singing along to old tunes, joy and laughter are daily perks of the job! ?? ?? Are you in a customer facing role that serves no purpose, is boring and makes your days drag? Well, a change in career could be the perfect choice you make in 2025. Apply with us today, take the chance > https://lnkd.in/ekUT8aSs