How are higher-ed institutions leveraging AI for student support services nowadays? #Poll #StudentSupport #HigherEd #BlackBeltHelp
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关于我们
At BlackBeltHelp (BBH), we believe that students succeed when you are always there for them. Our AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need.
We help more than 150 higher ed institutions lower support service delivery cost, improve student experience, and increase staff bandwidth by providing IT and One-Stop student services support through AI chatbots and 24/7 IT helpdesk and contact center services for admissions, financial aid, registrar, bursar, general administration and beyond. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions.
Our AI chatbots and all other support technologies fully integrate with the campus ecosystem to address questions on a personalized level and are backed around-the-clock by a human network to address all inquiries, supporting all students from inquiry to graduation.
- 网站
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https://www.blackbelthelp.ai/
BlackBeltHelp的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 201-500 人
- 总部
- Miami，Florida
- 类型
- 私人持股
- 领域
- IT Help Desk、Financial Aid Contact Center、24X7 technical support、LMS Help Desk、AI Chatbot & Voicebot、Student Support、Student Help Desk Services、OneStop Support、SSO Platform、Student Retention、Predictive Analytics、AI in Higher Education、Self-help knowledge base、Financial Aid Support、Admission Support、Enrollment Support、Higher Education Enrollment Services、Smart chat、Student Success、Identity Support和OneStop Student Services
地点
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主要
获取路线
936 SW 1st Ave
US，Florida，Miami，33130
BlackBeltHelp员工
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Farzad Novin
Strategic Marketing Leader with a Proven Track Record of Driving Revenue Growth, Transforming Brands, and Building High-Performing Teams in the…
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Anjli Jain
Venture Capital General Partner
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Kaitlyn Bullock
Knowledge Management / Graphic Design
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Gunwinder Singh
Solutions Architect || (Salesforce | Nice inContact | AWS) Consultant | Enjoys solving problems, business automation.
动态
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Huge thanks to The University of Texas Rio Grande Valley for the warm welcome and hospitality. ?? ? Great partnerships thrive on trust, collaboration, and shared goals. We're excited to strengthen our helpdesk support! Wanna explore our AI-driven solutions, let’s connect ?? https://bit.ly/48tko3w ? #HigherEducation #ClientSuccess #BlackBeltHelp Joe H. Enrique Jorge
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?? Catch our latest webinar! Christopher Uthe (BlackBeltHelp) & David Marciel (San Joaquin Delta College) explore how AI-driven chatbots and 24/7 human support can enhance student services while reducing costs. ?? ? Watch now ?? https://bit.ly/3D37XkI ? To know more Request a Demo now ??https://bit.ly/48tko3w ? #Webinar #HigherEd #StudentSupport
Webinar: Providing Efficient and Accurate Student Support at a Reduced Cost Through AI Chatbots
https://www.youtube.com/
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Huge thanks to Texas A&M University-Corpus Christi for the warm welcome and hospitality. ?? ? Great partnership thrive on trust, collaboration, and shared goals. We’re excited to strengthen our work in helpdesk support! If you’re exploring AI-driven support solutions, let’s connect. ? Request a demo ?? https://bit.ly/48tko3w ? #HigherEducation #ClientSuccess #BlackBeltHelp Gloria Davila Joe H.
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?? Exciting News! #BlackBeltHelp has joined forces with E&I Cooperative Services to enhance student support across higher education. Together, we're bringing smarter, AI-powered solutions, backed by a network of support professionals to help institutions better serve their students. ??? Learn more: https://bit.ly/430VKY9 #HigherEd #StudentSupport #AI #EdTech #Partnership
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Happy President's Day from #BlackBeltHelp! We honor the legacy of U.S. presidents who shaped our nation. #HappyPresidentsDay #PresidentsDay2025?
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Huge thanks to Rosalind Franklin University of Medicine and Science for the warm welcome and hospitality during our visit! ??? We're excited to deepen our collaboration and build an even stronger partnership! ??? ? Learn more about our 24/7 IT Support ?? https://bit.ly/3HONAX6 #HigherEducation #ClientSuccess #BlackBeltHelp ? Joe H. Matthew Lyon
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Huge thanks to College of Lake County for the warm welcome and hospitality during our visit! ???? ? We're excited to deepen our collaboration and build an even stronger partnership! ??? ? #CLC #HigherEducation #ClientSuccess #BlackBeltHelp Joe H. Dave Aykroid Hector De Leon
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?? ??????'???? ??????????????! BBH is excited to invite you to an exclusive webinar hosted by our partner organization OculusIT, on ???????????????? ?? ???? ???? ???? ???? featuring ???????????? ??????, CFO of Seward County Community College (SCCC)! In this insightful session, Maddie will share how SCCC overcame IT hurdles, why they chose ???????????????? as their partner, and the ???????????????????????????????? ???????????????? they achieved. Don’t miss the chance to hear directly from SCCC’s CFO about their journey! ???????????????? ??????: https://lnkd.in/gKjfZ6UT We hope to see you there!
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Transforming student support with AI Chatbots! ???? Discover how chatbots can provide personalized, 24/7 assistance to improve student experience and increase staff bandwidth. Learn more: https://bit.ly/40GQgiu ? #AIChatbots #HigherEducation #EdTech #StudentSuccess #Innovation
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