BlackBeltHelp

At BlackBeltHelp (BBH), we believe that students succeed when you are always there for them. Our AI-powered solutions, backed by a network of support professionals, ensure students always have the help they need. We help more than 150 higher ed institutions lower support service delivery cost, improve student experience, and increase staff bandwidth by providing IT and One-Stop student services support through AI chatbots and 24/7 IT helpdesk and contact center services for admissions, financial aid, registrar, bursar, general administration and beyond. What sets BBH apart is that we not only respond to incoming requests for IT and One-Stop student services, but also provide proactive outreach to students and their families through SMS and call campaigns to ensure engagement and prompt necessary actions. Our AI chatbots and all other support technologies fully integrate with the campus ecosystem to address questions on a personalized level and are backed around-the-clock by a human network to address all inquiries, supporting all students from inquiry to graduation.

网站

https://www.blackbelthelp.ai/

BlackBeltHelp的外部链接

所属行业

IT 服务与咨询

规模

201-500 人

总部

Miami，Florida

类型

私人持股

领域

IT Help Desk、Financial Aid Contact Center、24X7 technical support、LMS Help Desk、AI Chatbot & Voicebot、Student Support、Student Help Desk Services、OneStop Support、SSO Platform、Student Retention、Predictive Analytics、AI in Higher Education、Self-help knowledge base、Financial Aid Support、Admission Support、Enrollment Support、Higher Education Enrollment Services、Smart chat、Student Success、Identity Support和OneStop Student Services