BISA

Thank you to everyone who attended the BISA 2024 R&C Summit last week! Through this annual event, BISA strives to provide valuable insights into the regulatory landscape, along with opportunities to make new connections and reconnect with peers. We hope you had a memorable experience and were able to walk away with enhanced industry knowledge and valuable connections. Attendees, please take a few minutes to complete the post-event survey to ensure that this event continues to meet your needs by?Friday, November 29. https://lnkd.in/gPc5VDa9

Symetra, a distinguished recipient of the BISA 2024?Diversity, Equity & Inclusion (DE&I) Award, exemplifies leadership in advancing DE&I within the financial services industry. This recognition celebrates organizations demonstrating exceptional dedication, innovation and tangible results in promoting diversity. In this interview, Symetra Bank and Wirehouse Channel Vice President Dayna Cerrone shares insights into the strategic importance of DE&I for the organization, the positive impact on their culture and operations and senior management's pivotal role in sustaining these initiatives. Read more: https://lnkd.in/gcQs5H5Z

Update your calendar! We've extended the deadline for BISA 2025 Award Nominations to Wednesday, December 4. With the financial services sector constantly evolving to keep up with technology, leadership and transformative initiatives, we see value in recognizing achievements that advance the industry in meaningful ways. Submit a nomination to honor trailblazing companies and individuals for their achievements in 2024. Submit a nomination today: https://lnkd.in/gZaG2yX3

LPL helps financial institutions grow their wealth programs on their terms, with the right combination of specialists, technology and tailored solutions. Learn how LPL helped BMO Wealth Management build a world-class experience for advisors and clients. go.lpl.com/yn26ei

In this episode of the?BISA Portfolio Podcast, BISA Regulatory & Compliance Education Committee member Connie Capco of Northern Trust Securities talks with Jarret Jacobs of Fifth Third Securities and Debi Lucke of Ameriprise Financial Services about their approaches to navigating the world of customer complaints. They discuss the fine line between a simple service issue and a formal complaint, the importance of effective complaint management systems and the potential regulatory implications of mishandled complaints. Listen wherever you access podcasts: https://lnkd.in/eUYckgPg

The BISA 2024 Regulatory & Compliance Summit is two weeks away! This summit offers executive thought leaders and compliance officers the chance to collaborate, exchange insights on regulatory and compliance issues, share strategies and success stories, and work together to tackle industry challenges. We look forward to seeing you in Washington DC, November 18-19.

In this final episode in the?BISA Portfolio Podcast?“DE&I Voices” series, guest host Logan Hickman of Nationwide converses with Megan Richter of Key Investment Services and Jermaine Perrien of Symetra about the value of diverse teams within the financial institution. Both Symetra and Key Investment Services have implemented DE&I initiatives, such as resource groups, training and leadership commitment. They discuss these initiatives and strategies for the future. Listen here (or wherever you access your podcasts): https://lnkd.in/gWg4Jzs6

BISA and the?Black Voices Unmuted?subcommittee recently announced their partnership with the Financial Alliance for Racial Equity (FARE), an organization dedicated to advancing diversity, equity and inclusion (DEI) within the financial services industry. We connected with Nicole Ridley, executive director of FARE, to highlight their mission and how this partnership will support FARE’s work in shaping the future of our industry. Read more today: https://lnkd.in/gZUZa8gJ

In light of the recent hurricanes, BISA has extended the?DE&I Rising Stars Class of 2025?nomination submission deadline to provide additional time for affected individuals to complete their submissions.?BISA hopes that those affected by the storms are safe and well. Nominations are now being accepted until this Friday, October 25, 2024. Learn more about nomination requirements and processes: https://lnkd.in/etPUA5m

In this second episode of the?BISA Portfolio Podcast?series “DE&I Voices,” guest host Logan Hickman, ChFC?, CLU? of Nationwide interviews 2024 Rising Stars awardees Madi Vandegrift of Truist Wealth and Juan Mu?oz of Nationwide. They share their experience and inspiration as awardees and members of the Rising Stars program. Listen to this episode wherever you access podcasts, and then nominate yourself or someone else for the 2025 Rising Stars cohort: https://lnkd.in/etPUA5m Learn more: https://lnkd.in/gczF-iwz